What users are saying about
1 Ratings
12 Ratings
1 Ratings
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Score 2 out of 100
12 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Crowdbase

I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place
Anonymous | TrustRadius Reviewer

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Crowdbase
7.0
Mattermost
7.7
Chat
Crowdbase
7.0
Mattermost
9.7
Notifications
Crowdbase
7.0
Mattermost
8.6
Discussions
Crowdbase
7.0
Mattermost
9.5
Surveys
Crowdbase
Mattermost
4.6
Internal knowledgebase
Crowdbase
Mattermost
6.7
Integrates with Gmail and Google Hangouts
Crowdbase
Mattermost
7.0

Project Management

Crowdbase
Mattermost
7.1
Task Management
Crowdbase
Mattermost
7.6
Gantt Charts
Crowdbase
Mattermost
6.0
Scheduling
Crowdbase
Mattermost
7.0
Workflow Automation
Crowdbase
Mattermost
5.0
Mobile Access
Crowdbase
Mattermost
8.7
Search
Crowdbase
Mattermost
8.2

File Sharing & Management

Crowdbase
Mattermost
7.1
Versioning
Crowdbase
Mattermost
8.0
Video files
Crowdbase
Mattermost
6.4
Audio files
Crowdbase
Mattermost
6.8
Document collaboration
Crowdbase
Mattermost
8.2
Access control
Crowdbase
Mattermost
7.7
Advanced security features
Crowdbase
Mattermost
7.3
Integrates with Google Drive
Crowdbase
Mattermost
8.0
Device sync
Crowdbase
Mattermost
4.3

Pros

Crowdbase

  • Collaboration
  • Interaction with staff
  • Great way to engage staff and support each other
Anonymous | TrustRadius Reviewer

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

Cons

Crowdbase

  • It is very limited
  • Although it has an API it doesn't link to the services we use.
  • It isn't customisable like podio.
Anonymous | TrustRadius Reviewer

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

Usability

Crowdbase

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 6.6
Based on 4 answers
It's very easy to use. Only at the point of configuring it will ask for some details. Apart from that, it is going to be a smooth process for anyone who wants to use this as their communication service. I am totally comfortable with using it in our organization
Sunil Badarla | TrustRadius Reviewer

Support Rating

Crowdbase

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 7.7
Based on 8 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Crowdbase

Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be Podio and it is therefore unfair to compare the two but there are features that overlap. for us Podio was better suited.
Anonymous | TrustRadius Reviewer

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

Return on Investment

Crowdbase

  • Encourages communication
  • Easy to use
  • Before crowdbase we never though of collaborating this way
Anonymous | TrustRadius Reviewer

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

Pricing Details

Crowdbase

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Crowdbase
2.0
Mattermost
8.5

Usability

Crowdbase
Mattermost
6.6

Support Rating

Crowdbase
Mattermost
7.7

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