Crowdbase (discontinued) vs Mattermost

Likelihood to Recommend

I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place

Read full review

Verified User

Director in Other

Real Estate Company, 1-10 employees

View all 1 answers on this topic

Mattermost is a fantastic alternative to Slack and Microsoft Teams in terms of cost-effectiveness, simplicity of maintenance, and control over your business data. We chose Mattermost because our company's structure is cost-prohibitive for Slack and Microsoft Teams. Mattermost allows us the user control we need to attach external guest users to specific projects, as well as the security of knowing exactly where our business data is stored. A self-managed installation of Mattermost may not be as effective when applied to large, rapidly scaling teams as that may require more IT support than available - however they do provide a paid, managed option.

Read full review

Jonathan Warren

Technical Director

Art+PiMarketing & Advertising, 1-10 employees

View all 13 answers on this topic

Feature Rating Comparison

Crowdbase (discontinued)

Mattermost

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Crowdbase (discontinued)

Mattermost

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Crowdbase (discontinued)

Mattermost

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Collaboration
Interaction with staff
Great way to engage staff and support each other

Read full review

Verified User

Director in Other

Real Estate Company, 1-10 employees

View all 1 answers on this topic

I found this the smoothest app with advanced features that helps to express all feelings and knowledge properly. Its various tools and automation programs increase the collaboration with my clients.
I use Mattermost to interact with my team members and clients without any disturbance and interference.
It has an authentic search function that creates filtering automatically and provides amazing services.

Read full review

Alex Charles

Senior Software Engineer, AVP

MUFGFinancial Services, 10,001+ employees

View all 13 answers on this topic

Cons

It is very limited
Although it has an API it doesn't link to the services we use.
It isn't customisable like podio.

Read full review

Verified User

Director in Other

Real Estate Company, 1-10 employees

View all 1 answers on this topic

Audio/Video capability, implementation could be better (such as what current competitors have)
Customization could be better, with more options, such as theme, layout, and notifications
Some users have trouble with distinguishing between Teams and Channels, and are unsure of hierarchy or how to organize.

Read full review

Verified User

Administrator in Information Technology

Aviation & Aerospace Company, 10,001+ employees

View all 13 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Mattermost 10.0

Based on 1 answer

Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.

Read full review

Ryne Fiebig

Chiropractor

Crossover HealthHealth, Wellness and Fitness, 501-1000 employees

View all 1 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Mattermost 5.2

Based on 4 answers

It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.

Read full review

María Lucía Santagata

Coordinadora Ssr

KeepconInternet, 51-200 employees

View all 4 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Mattermost 7.5

Based on 11 answers

We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.

Read full review

Angela Goldsmith, PMP

Director of Systems Development

Dark Horse ComicsPublishing, 51-200 employees

View all 11 answers on this topic

Alternatives Considered

Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be Podio and it is therefore unfair to compare the two but there are features that overlap. for us Podio was better suited.

Read full review

Verified User

Director in Other

Real Estate Company, 1-10 employees

View all 1 answers on this topic

Mattermost was in a class of its own when compared to a host of Microsoft solutions and ownCloud. MS products are always encumbered with ongoing licensing and maintenance costs, plus the cost of people to maintain the servers those run on. Mattermost runs on a cloud VM and is basically self-healing for the most part. ownCloud was almost a success, but never quite achieved that, and then ownCloud's licensing and custom development got in the way.

Read full review

Verified User

Engineer in Engineering

Internet Company, 1-10 employees

View all 13 answers on this topic

Return on Investment

Encourages communication
Easy to use
Before crowdbase we never though of collaborating this way

Read full review

Verified User

Director in Other

Real Estate Company, 1-10 employees

View all 1 answers on this topic

It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
It has reduced email flow as well, which requires less management by Mail Administrators
It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost

Read full review

Verified User

Administrator in Information Technology

Aviation & Aerospace Company, 10,001+ employees

View all 13 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Crowdbase (discontinued) Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Mattermost Editions & Modules

Edition

Cloud Professional	$10.00¹
Enterprise E10	$3.25¹
Enterprise E20	$8.50¹

Per User Per Month

Additional Pricing Details

—

Rating Summary

Crowdbase (discontinued)

Mattermost

Crowdbase (discontinued)

Mattermost

Crowdbase (discontinued)

Mattermost

Crowdbase (discontinued)

Mattermost

Likelihood to Recommend