Crowdbase (discontinued) vs. Mattermost

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crowdbase (discontinued)
Score 2.0 out of 10
N/A
Crowdbase was collaboration software from the company of the same name in Quebec. The company has ceased operations and the product is no longer available.
$100
per month
Mattermost
Score 8.9 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Pricing
Crowdbase (discontinued)Mattermost
Editions & Modules
No answers on this topic
Starter
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Offerings
Pricing Offerings
Crowdbase (discontinued)Mattermost
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Crowdbase (discontinued)Mattermost
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Crowdbase (discontinued)Mattermost
Communication
Comparison of Communication features of Product A and Product B
Crowdbase (discontinued)
7.0
1 Ratings
Mattermost
8.6
33 Ratings
Chat7.01 Ratings9.633 Ratings
Notifications7.01 Ratings9.433 Ratings
Discussions7.01 Ratings9.631 Ratings
Surveys00 Ratings8.219 Ratings
Internal knowledgebase00 Ratings8.319 Ratings
Integrates with GoToMeeting00 Ratings7.311 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.416 Ratings
Integrates with Outlook00 Ratings7.811 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Crowdbase (discontinued)
-
Ratings
Mattermost
8.7
31 Ratings
Task Management00 Ratings8.221 Ratings
Gantt Charts00 Ratings8.414 Ratings
Scheduling00 Ratings8.514 Ratings
Workflow Automation00 Ratings8.715 Ratings
Mobile Access00 Ratings9.430 Ratings
Search00 Ratings9.429 Ratings
Visual planning tools00 Ratings8.715 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Crowdbase (discontinued)
-
Ratings
Mattermost
8.5
33 Ratings
Versioning00 Ratings8.416 Ratings
Video files00 Ratings8.626 Ratings
Audio files00 Ratings8.726 Ratings
Document collaboration00 Ratings8.623 Ratings
Access control00 Ratings8.328 Ratings
Advanced security features00 Ratings8.223 Ratings
Integrates with Google Drive00 Ratings8.616 Ratings
Device sync00 Ratings8.520 Ratings
User Ratings
Crowdbase (discontinued)Mattermost
Likelihood to Recommend
2.0
(1 ratings)
9.3
(34 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
5.0
(4 ratings)
Support Rating
-
(0 ratings)
7.2
(15 ratings)
Ease of integration
-
(0 ratings)
9.2
(17 ratings)
User Testimonials
Crowdbase (discontinued)Mattermost
Likelihood to Recommend
Discontinued Products
I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place
Read full review
Mattermost
Overall, Mattermost is a great option for teams looking for an enterprise-grade solution. It's easy to set up and use, has plenty of integrations, and offers advanced security features. While it may not be the right choice for everyone, there are certainly some compelling reasons why you might want to give this project management tool a try.
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Pros
Discontinued Products
  • Collaboration
  • Interaction with staff
  • Great way to engage staff and support each other
Read full review
Mattermost
  • We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat.
  • Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work.
  • We can create many channels and be more efficient, we enhance the internal productivity of each department.
Read full review
Cons
Discontinued Products
  • It is very limited
  • Although it has an API it doesn't link to the services we use.
  • It isn't customisable like podio.
Read full review
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Likelihood to Renew
Discontinued Products
No answers on this topic
Mattermost
Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
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Usability
Discontinued Products
No answers on this topic
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Support Rating
Discontinued Products
No answers on this topic
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Alternatives Considered
Discontinued Products
Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be Podio and it is therefore unfair to compare the two but there are features that overlap. for us Podio was better suited.
Read full review
Mattermost
Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
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Return on Investment
Discontinued Products
  • Encourages communication
  • Easy to use
  • Before crowdbase we never though of collaborating this way
Read full review
Mattermost
  • It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
  • It has reduced email flow as well, which requires less management by Mail Administrators
  • It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost
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