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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crowdbooster (discontinued)

    Score7 out of 10
    N/ACrowdbooster was a tool to measure the success of Twitter and Facebook posts, with visualizations to track retweets, and track potential impressions created, likes, comments, and how many shares a Facebook post has received. Crowdbooster is no longer available.

    $9

    per month

    Epic

    Score8.6 out of 10
    N/AEpic offers a suite of medical practice management and EHR software.N/A
    Pricing
    Crowdbooster (discontinued)Epic
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Crowdbooster (discontinued)Epic
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Crowdbooster (discontinued)Epic
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Epic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Crowdbooster (discontinued)Epic
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Crowdbooster (discontinued) and Epic
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Epic
    8.3
    7 Ratings
    10% above category average
    Real-time eligibility verification00 Ratings8.36 Ratings
    Claims management00 Ratings8.36 Ratings
    Coding00 Ratings8.37 Ratings
    Patient billing00 Ratings8.37 Ratings
    Financial Reporting00 Ratings8.36 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Crowdbooster (discontinued) and Epic
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Epic
    7.9
    7 Ratings
    3% above category average
    Rule-based scheduling00 Ratings8.67 Ratings
    Automated appointment reminders00 Ratings10.05 Ratings
    Automated patient check-in00 Ratings7.25 Ratings
    Multi-location support00 Ratings8.66 Ratings
    Calendar interface00 Ratings5.06 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Crowdbooster (discontinued) and Epic
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Epic
    8.6
    7 Ratings
    18% above category average
    Charting / document management00 Ratings9.37 Ratings
    Templates00 Ratings9.37 Ratings
    Patient portal00 Ratings8.67 Ratings
    Mobile/tablet support00 Ratings7.97 Ratings
    Fax integration00 Ratings8.65 Ratings
    Integration with other EMR and PM systems00 Ratings7.27 Ratings
    Workflow automation00 Ratings7.95 Ratings
    Speech recognition00 Ratings10.04 Ratings
    Customization00 Ratings7.67 Ratings
    E-prescribing00 Ratings9.37 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Crowdbooster (discontinued) and Epic
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Epic
    9.5
    7 Ratings
    14% above category average
    HIPAA compliance00 Ratings10.07 Ratings
    Role-based permission levels00 Ratings9.37 Ratings
    Data backups and redundancy00 Ratings9.37 Ratings
    Local mode / networking failsafe00 Ratings9.37 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Crowdbooster (discontinued) and Epic
    Feature
    Crowdbooster (discontinued)
    -
    Ratings
    Epic
    7.7
    7 Ratings
    2% above category average
    Task tracking00 Ratings6.97 Ratings
    Specialty-specific workflows00 Ratings6.97 Ratings
    Multi-office / multi-physician capabilities00 Ratings9.37 Ratings
    Best Alternatives
    Crowdbooster (discontinued)Epic
    Small Businesses
    Talkwalker by Hootsuite
    Score8.1 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    Talkwalker by Hootsuite
    Score8.1 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    1-Social
    Score5.1 out of 10
    eClinicalWorks
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Crowdbooster (discontinued)Epic
    Likelihood to Recommend
    7.0
    (11 ratings)
    8.6
    (8 ratings)
    Likelihood to Renew
    7.5
    (9 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (4 ratings)
    9.0
    (6 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    2.0
    (2 ratings)
    10.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Crowdbooster (discontinued)Epic
    Likelihood to Recommend
    Discontinued Products
    Before recommending Crowdbooster, I'd want to know what goals they hope to accomplish with the software. Then I would want them to specifically identify what types of metrics would be most useful to their program. If they specifically need to report out on how many people in a certain location they reached, this isn't the right fit. If they are using other tools, there may be duplication. However, if they are currently using more budget-friendly solutions or just getting started with a new program, Crowdbooster is a perfect fit. It will help you to grow your program and is flexible enough to accommodate your needs.
    Read full review
    Epic
    Epic is very good on the medical side and continues improving mental health and dental care. Having integrated telehealth via Zoom was a game-changer. During COVID, it was vital to have telehealth options and to ensure it was completely HIPAA Compliant and easy to document inside their health record.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Timed social media posts - Crowdbooster provides the opportunity to schedule social media posts allowing you to work on other important social media tasks.
    • Simply beautiful tracking - There are millions of ways to measure social media impact. Crowdbooster offers the most important and relevant measurements in simplified charts..
    • Great UI - Crappy UI = crappy experience. Crowdbooster's UI is easy to navigate. It won't take months to learn where all the buttons are.
    Read full review
    Epic
    • There are doctors' notes templates with prepopulated fields in them. This saves a lot of time.
    • Epic sends medication orders to pharmacies electronically so that we do not have to call. This saves a lot of time.
    • Epic has a Secure Chat feature via which we can send HIPAA protected messages to any employee with the patient's name and record attached.
    • It has a PDMP link. We can look up what controlled medications such as opiates patients have been prescribed and by whom.
    • It links to MyChart, which is a platform via which patients can look up their own information without them having to call the doctors. This saves a lot of time.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • The ranked order of twitter followers and the number of "tweet impressions" did not help that much. Those "tweet impressions" were not really an estimate of how many people were actually reading my tweet. It was simply a sum of followers of the person retweeting a tweet and the sum of all followers from a subsequent retweet of the initial retweet. All this told me was the best case scenario I could expect if ALL followers of a person that retweeted saw my tweet. This is not a true measure of "twitter footprint" – since the “signal to noise” ratio in Twitter is very low.
    • There was no system in place to track "clicked links" for links embedded in tweets and/or facebook wall posts. Hootsuite did a good job of this – but only for twitter.
    • The list of recommended times to tweet were always "on the hour" (i.e. 10 a.m, 1 p.m.). Never were the times ever at "half past the hour" etc. An independent study that I did on my own using Google Analytics (and campaign links using google's URL builder) helped me determine that my optimal "Tweet time" during the week is 3:30 p.m. ET. More importantly, the recommended times seemed to be roughly the same on the weekends - which I find strange given that social media behavior does change on the weekends.
    • Occasionally, in my facebook ranked table of "loyal fans", I would see people in there that had not "liked" or "commented" on a post for months at a stretch and the "look back" period of the table was only around 7 days or so. Hence, I occasionally had to question the accuracy of that table.
    Read full review
    Epic
    • Visual Updates: While Epic is constantly improving the user experience, there are a few features that still need a design refresh. While this does not effect functionality, it does have an impact on user perception.
    • Ordering: While placing an order for a physician is very easy, a few changes to the workflow could improve the experience for physicians.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Simple to use and a great value for what it offers. It has a simple but clean interface and it provides fantastic historical data you can use to measure your efforts online. By using a tool like Crowdbooster, you can see what is working with your audience and what isn't. From there, you can start tweaking your strategies
    Read full review
    Epic
    It is beyond measure the best EHR on the market.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I found it fairly intuitive and easy to use. The information is laid out cleanly, and the most important information appears at a glance on the home page. However, I have worked with other users who had a hard time switching between platforms and identifying where other information was buried. It's not always clear that something is a clickable button! The option to export results is also a bit buried, and not integrated with the date range option.
    Read full review
    Epic
    You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    I do not think it is as supported as it once was when it first arrived on the social media scene. It is an older platform whose main functionality may have already ran its course.
    Incentivized
    Read full review
    Epic
    The initial training was good but would have been even better had I been more familiar with the system before taking it. I found learning how to deal with Epic while working in the field at the same time was a (pardon the pun) Epic learning curve. I really think there should be a scribe who does the data entry and others can focus on what they do best.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Epic
    Well-vetted lesson plans that teach you what you need to know for success.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Epic
    While not as effective as in-person training, it is still adequate.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    If you can demo a free trial, that is definitely the best way to see if this will fit your program's specific needs.
    Read full review
    Epic
    Epic has a regimented implementation process that ensures a successful go-live.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    It is a platform that is singularly focused. It does not have a lot of the additions that come stock with other platforms such as robust reporting or deeper insights past schedule times. It is also a stand-alone platform and a lot of its primary functionality can be found in more encompassing platforms.
    Incentivized
    Read full review
    Epic
    Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
    Read full review
    Return on Investment
    Discontinued Products
    • Increased efficiency. I am able to generate useful snapshot reports in seconds. Particularly useful when you need answers fast (such as on a phone call).
    • Peace of mind. I am able to compare the data in Crowdbooster to what is exported from Facebook and Twitter.
    • Quicker, simpler evaluation of results. I am able to more easily compare impressions with engagement data to see what is working, and what should change. Particularly useful in day-to-day analysis.
    Read full review
    Epic
    • Being able to track and document all of our services in the same place has made an exceptional improvement in continuity of patient care, both internally across departments (medical/dental/mental health) and externally with specialists and other healthcare organizations on a national scale.
    • Continuous improvements in Data reporting and analytics make tracking and implementing quality improvement measures throughout the year easy.
    • Massive improvements to the ELLA training platform, combined with detailed and interactive training materials for all system areas, make onboarding and staff training much easier!
    Incentivized
    Read full review
    ScreenShots