Likelihood to Recommend I would highly recommend CrowdStrike Falcon to any organization serious about bolstering its cybersecurity defenses. The platform's effectiveness in threat detection, proactive mitigation, and scalability make it a valuable asset in today's ever-evolving threat landscape. Despite some learning curves and integration challenges, the return on investment and the overall security enhancement justify its strong recommendation.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine
PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.
Read full review Pros The Log analysis is very detailed and easy to use. Prevent and block all type of malwares. Great threat intelligence which is very up-to-date with the recent cyber attacks very user friendly in access and management Automated feature of detecting, taking action and closing incidents using fusion workflow. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
All the patches are tested before delivered to us. It's on cloud so we does not need to maintain Hardware and Network. It also upgrades the hardware drivers & BIOS. But for BIOS only we use monthly updates no automatic policy just push to target computers. Read full review Cons Sometimes updates to sensor versions fail, which requires manual intervention by internal staff members The variety of different administrative privilege levels is vast and sometimes confusing Proactive notifications confirming the health of the environment would be great instead of just reporting on potential issues Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Would like to be able to still install patches that are older than 3 months Would like to be able to upload our own installers, but understand this is part of endpoint central Read full review Likelihood to Renew Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Usability I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Support Rating Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.
Read full review In-Person Training There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Online Training The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Alternatives Considered CrowdStrike Falcon's cloud-native architecture gives it an edge in terms of scalability, ease of deployment, and real-time threat intelligence updates. The user interface of Falcon is intuitive and offers clear visibility into our organization's threat landscape. Our team felt more comfortable navigating Falcon's dashboard. CrowdStrike Falcon's API and integration capabilities meant we could easily incorporate it into our existing tech stack, enhancing our other tools. Falcon's seemed more flexible for our specific needs.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
SolarWinds was not selected because it runs on top of
SCCM which in itself is problematic and unreliable. We need an application that
runs in standalone mode and does not rely on any other application. SolarWinds
is also one of the most expensive. Kaseya and
GFI LanGuard are overkill as they contain
functionality that we do not need or already have.
GFI LanGuard for instance
does security auditing the same as Qualys that we already have. Kaseya is a full
management and automation solution.
Read full review Return on Investment Centralized resource management means we need less tools to do the same job. EDR data is massive and has to be factored into the overall cost of the product. You are exponentially punished for more devices. CS has allowed larger coverage over devices and has discovered massive pockets of no protections. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
It has saved engineers so much time when monitoring patching out of hours. We no longer need to log into each individual server to patch it if it's failed, it can all be done from inside ManageEngine Patch Manager Plus itself. Read full review ScreenShots ManageEngine Patch Manager Plus Screenshots