CrowdStrike Falcon vs Symantec Client Management Suite

• Ransomware protection. We ran a ransomware simulation with obfuscated executables to hide malware signatures and CrowdStrike found and stopped 15 out of 15.
• Malware/adware detection. Packaged adware in official installers are instantly blocked without interfering with the install of the primary application.

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• Patch Management: We are able to easily deploy patches to all our workstations and accurately report on compliance.
• Software Delivery: We do a lot of software deployments to our end users and with CMS we can quickly create policies or tasks to perform these deliveries and get quick results on our success or failures.
• Inventory: Ease of use to get reports of what workstations have what software installed, patch levels, or hardware specifications.

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• We get false positive detections when we run an email signature script for our users. These false positives can be a distraction. We've implemented a whitelist for those behaviors, but had some difficulty in figuring out how to configure CrowdStrike to recognize these executions since the file name and hash were always different (the executing file was firstname_lastname.exe, and that was too Vague to whitelist.

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• More transparency with the roadmap would be a welcome change. New and upcoming features are usually a surprise until a major Symantec Event takes place but little is heard about those features before and even after, in some cases, leading up to a release.
• Documentation for some items is poor. Especially around the Workflow product. It was intended that the documentation for the elements in a workflow would be crowd-sourced, which is a good idea, but in order for that to happen, more people need to be using it and taking the time to draw up the documents.
• Cost. Its always a big topic, especially in higher-ed, but Symantec could do more to lower its costs for some product lines in order to gain more acceptance and support. If that was done and more institutions could get their student workers to use the product, once they leave college and go into the "real-world" there is a possibility that they would start recommending Symantec products because of their use in College.

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• CrowdStrike has cut our security costs.
• Has given us more insight into our end points.
• It has helped with our older PC's CPU usage.
• Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.

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• SMP allows us to centrally manage all of our endpoints with little to no end user interaction.
• With the new P2P downloading our bandwidth constraints have been almost completely removed.
• Cloud Enabled Management (CEM) allows our remote users to receive the same updates as in-network devices without the need for a VPN connection.

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