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Top Rated
97 Ratings

CrowdStrike Falcon

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Top Rated
97 Ratings
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Score 9.1 out of 100
45 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Endpoint Security

    9.2

    CrowdStrike Falcon

    92%

    Symantec Client Management Suite

    Feature Set Not Supported
    N/A
    CrowdStrike Falcon Endpoint Protection ranks higher in 7/7 features

    Anti-Exploit Technology

    9.3
    93%
    27 Ratings
    N/A
    0 Ratings

    Endpoint Detection and Response (EDR)

    9.7
    97%
    32 Ratings
    N/A
    0 Ratings

    Centralized Management

    9.3
    93%
    33 Ratings
    N/A
    0 Ratings

    Hybrid Deployment Support

    8.1
    81%
    4 Ratings
    N/A
    0 Ratings

    Infection Remediation

    9.2
    92%
    33 Ratings
    N/A
    0 Ratings

    Vulnerability Management

    9.0
    90%
    27 Ratings
    N/A
    0 Ratings

    Malware Detection

    9.5
    95%
    33 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • CrowdStrike Falcon Endpoint Protection is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.3

    CrowdStrike Falcon

    93%
    36 Ratings
    8.9

    Symantec Client Management Suite

    89%
    14 Ratings

    Likelihood to Renew

    CrowdStrike Falcon

    N/A
    0 Ratings
    9.1

    Symantec Client Management Suite

    91%
    1 Rating

    Support Rating

    9.3

    CrowdStrike Falcon

    93%
    13 Ratings
    5.0

    Symantec Client Management Suite

    50%
    4 Ratings

    Likelihood to Recommend

    CrowdStrike Falcon

    Anyone who is looking for a leader in endpoint protection should consider CrowdStrike Falcon for sure, regardless of specific use cases. Anybody who is operating on a very lean security team that doesn't have the capability to provide 24x7x365 coverage should absolutely consider Falcon Complete. I've worked with various MSSP's in the past, but Falcon Complete is one I would definitely not lose any sleep at night knowing we're in good hands.
    Anonymous | TrustRadius Reviewer

    Symantec Client Management Suite

    Whenever you have computers that aren't easily accessible or you have a big site to cover (or multi location), Symantec Client Management Suite (CMS) is really great to manage all your computers, if it's for installation, software, licenses or even status. Setting up all you need from CMS can take some time, especially when you're in a multi-location site. We had to ask the Symantec engineers to help us a couple of times and set things up because even if we followed the documentation, it wasn't an easy task. But at least, the Symantec engineers are people that know what they do and they're really efficient at it.
    Anonymous | TrustRadius Reviewer

    Pros

    CrowdStrike Falcon

    • Endpoint Isolation - instead of hoping an adversary was blocked in time. CrowdStrike locks down the endpoint beyond using the Windows Firewall. Allowing a whitelist of IPs brings additional management of that endpoint to another level that most other tools don't have.
    • Rich Data Recording - CrowdStrike is best described as a giant tape recorder in the sky. When it lands on the box, it truly provides insight into the those that other tools could only dream of.
    • Extensive APIs - CrowdStrike understands that they are not your only security vendor, so they have API usage for everything in their platform to automate and integrate to your heart's desire.
    • Cloud Visibility - CrowdStrike's cloud monitoring capabilities are agnostic of cloud platform. No longer does one need to worry about putting all their eggs in one basket because the endpoint tool prefers one platform over another.
    Bryan Bowie | TrustRadius Reviewer

    Symantec Client Management Suite

    • Patch Management: We are able to easily deploy patches to all our workstations and accurately report on compliance.
    • Software Delivery: We do a lot of software deployments to our end users and with CMS we can quickly create policies or tasks to perform these deliveries and get quick results on our success or failures.
    • Inventory: Ease of use to get reports of what workstations have what software installed, patch levels, or hardware specifications.
    Dan Kujala | TrustRadius Reviewer

    Cons

    CrowdStrike Falcon

    • The ability to do a system-level scan like a traditional AV is missing and isn't a feature CrowdStrike is planning on implementing. Old school IT guys are going to be curious about this.
    • Host management and deletion are clunky and take 45 days for a machine to fall off your subscription license.
    Randy Munroe | TrustRadius Reviewer

    Symantec Client Management Suite

    • More transparency with the roadmap would be a welcome change. New and upcoming features are usually a surprise until a major Symantec Event takes place but little is heard about those features before and even after, in some cases, leading up to a release.
    • Documentation for some items is poor. Especially around the Workflow product. It was intended that the documentation for the elements in a workflow would be crowd-sourced, which is a good idea, but in order for that to happen, more people need to be using it and taking the time to draw up the documents.
    • Cost. Its always a big topic, especially in higher-ed, but Symantec could do more to lower its costs for some product lines in order to gain more acceptance and support. If that was done and more institutions could get their student workers to use the product, once they leave college and go into the "real-world" there is a possibility that they would start recommending Symantec products because of their use in College.
    Jason Pelletier | TrustRadius Reviewer

    Pricing Details

    CrowdStrike Falcon

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $6.99 per endpoint/month (for 5-250 endpoints, billed annually)

    CrowdStrike Falcon Editions & Modules

    Edition
    Falcon Pro$6.991
    Falcon Enterprise$14.992
    Falcon Premium$17.992
    1. per endpoint/month (for 5-250 endpoints, billed annually)
    2. per endpoint/month (minimum number of endpoints applies)
    Additional Pricing Details

    Symantec Client Management Suite

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Symantec Client Management Suite Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    CrowdStrike Falcon

    No score
    No answers yet
    No answers on this topic

    Symantec Client Management Suite

    Symantec Client Management Suite 9.1
    Based on 1 answer
    So far so good - no major issues with that technology.
    Anonymous | TrustRadius Reviewer

    Support Rating

    CrowdStrike Falcon

    CrowdStrike Falcon 9.3
    Based on 13 answers
    When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
    Anonymous | TrustRadius Reviewer

    Symantec Client Management Suite

    Symantec Client Management Suite 5.0
    Based on 4 answers
    Support at Symantec isn't that great. Client Management Suite isn't even listed on the Support Portal when trying to open a ticket. Your best bet for support is actually the user groups that Symantec hosts. The members of the groups are usually very responsive. With Broadcom buying Symantec, I've seen a huge jump in personnel leaving Symantec, so I'm assuming the support is just going to get worse. Recently for a simple question, I reached out to 5 people just to find out 4 of the 5 had left the company.
    Ted Jan | TrustRadius Reviewer

    Alternatives Considered

    CrowdStrike Falcon

    Crowdstrike Falcon Endpoint protection is based on AIML enhanced technology,l. It's cloud-based so users don't need to connect to their office network to get their policy synchronization done from Server to endpoints agents. Also, the Crowdstrike Falcon agent size is small and it consumes fewer resources of the machine.
    Anonymous | TrustRadius Reviewer

    Symantec Client Management Suite

    Although there are other tools that can be utilized I don't believe those tools are as robust as Symantec Management Platform. The Symantec Management Platform was chosen because of the value it returns internally and for our customers. You can pull just about any data element from an endpoint and provide detailed reports or great graphs for the C-Level
    Jason Iloff | TrustRadius Reviewer

    Return on Investment

    CrowdStrike Falcon

    • CrowdStrike has cut our security costs.
    • Has given us more insight into our end points.
    • It has helped with our older PC's CPU usage.
    • Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.
    Anonymous | TrustRadius Reviewer

    Symantec Client Management Suite

    • SMP allows us to centrally manage all of our endpoints with little to no end user interaction.
    • With the new P2P downloading our bandwidth constraints have been almost completely removed.
    • Cloud Enabled Management (CEM) allows our remote users to receive the same updates as in-network devices without the need for a VPN connection.
    Anonymous | TrustRadius Reviewer

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