CrowdStrike Falcon vs Symantec Client Management Suite

• Endpoint Isolation - instead of hoping an adversary was blocked in time. CrowdStrike locks down the endpoint beyond using the Windows Firewall. Allowing a whitelist of IPs brings additional management of that endpoint to another level that most other tools don't have.
• Rich Data Recording - CrowdStrike is best described as a giant tape recorder in the sky. When it lands on the box, it truly provides insight into the those that other tools could only dream of.
• Extensive APIs - CrowdStrike understands that they are not your only security vendor, so they have API usage for everything in their platform to automate and integrate to your heart's desire.
• Cloud Visibility - CrowdStrike's cloud monitoring capabilities are agnostic of cloud platform. No longer does one need to worry about putting all their eggs in one basket because the endpoint tool prefers one platform over another.

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• Patch Management: We are able to easily deploy patches to all our workstations and accurately report on compliance.
• Software Delivery: We do a lot of software deployments to our end users and with CMS we can quickly create policies or tasks to perform these deliveries and get quick results on our success or failures.
• Inventory: Ease of use to get reports of what workstations have what software installed, patch levels, or hardware specifications.

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• The ability to do a system-level scan like a traditional AV is missing and isn't a feature CrowdStrike is planning on implementing. Old school IT guys are going to be curious about this.
• Host management and deletion are clunky and take 45 days for a machine to fall off your subscription license.

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• More transparency with the roadmap would be a welcome change. New and upcoming features are usually a surprise until a major Symantec Event takes place but little is heard about those features before and even after, in some cases, leading up to a release.
• Documentation for some items is poor. Especially around the Workflow product. It was intended that the documentation for the elements in a workflow would be crowd-sourced, which is a good idea, but in order for that to happen, more people need to be using it and taking the time to draw up the documents.
• Cost. Its always a big topic, especially in higher-ed, but Symantec could do more to lower its costs for some product lines in order to gain more acceptance and support. If that was done and more institutions could get their student workers to use the product, once they leave college and go into the "real-world" there is a possibility that they would start recommending Symantec products because of their use in College.

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• CrowdStrike has cut our security costs.
• Has given us more insight into our end points.
• It has helped with our older PC's CPU usage.
• Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.

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• SMP allows us to centrally manage all of our endpoints with little to no end user interaction.
• With the new P2P downloading our bandwidth constraints have been almost completely removed.
• Cloud Enabled Management (CEM) allows our remote users to receive the same updates as in-network devices without the need for a VPN connection.

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