CrowdStrike Falcon vs. Trend Micro Worry-Free Services Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdStrike Falcon
Score 9.1 out of 10
N/A
CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.
$59.99
per endpoint/month (minimum number of endpoints applies)
Trend Micro Worry-Free Services Suite
Score 9.0 out of 10
N/A
Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
Pricing
CrowdStrike FalconTrend Micro Worry-Free Services Suite
Editions & Modules
Falcon Go (Small Business)
$59.99
per endpoint/month (minimum number of endpoints applies)
Falcon Go (Small Business)
$59.99
Falcon Pro
$99.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise
$184.99
per endpoint/month (minimum number of endpoints applies)
No answers on this topic
Offerings
Pricing Offerings
CrowdStrike FalconTrend Micro Worry-Free Services Suite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CrowdStrike FalconTrend Micro Worry-Free Services Suite
Features
CrowdStrike FalconTrend Micro Worry-Free Services Suite
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
CrowdStrike Falcon
8.7
96 Ratings
3% above category average
Trend Micro Worry-Free Services Suite
9.3
4 Ratings
9% above category average
Anti-Exploit Technology9.087 Ratings9.03 Ratings
Endpoint Detection and Response (EDR)9.294 Ratings9.43 Ratings
Centralized Management8.995 Ratings9.94 Ratings
Hybrid Deployment Support8.24 Ratings9.82 Ratings
Infection Remediation8.991 Ratings9.34 Ratings
Vulnerability Management7.671 Ratings9.63 Ratings
Malware Detection9.394 Ratings8.34 Ratings
Best Alternatives
CrowdStrike FalconTrend Micro Worry-Free Services Suite
Small Businesses
ThreatLocker
ThreatLocker
Score 9.4 out of 10
ThreatLocker
ThreatLocker
Score 9.4 out of 10
Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.9 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdStrike FalconTrend Micro Worry-Free Services Suite
Likelihood to Recommend
9.0
(99 ratings)
9.6
(10 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
9.5
(4 ratings)
Support Rating
10.0
(9 ratings)
9.4
(2 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CrowdStrike FalconTrend Micro Worry-Free Services Suite
Likelihood to Recommend
CrowdStrike
CrowdStrike Falcon is well suited for any size of environment. Large to small, CrowdStrike Falcon does an amazing job. The ability to have the same security as a fortune 500 company and have a solution that sees the same threats that they are seeing is amazing. I do not think that there is a company or environment that wouldn't benefit from the CrowdStrike Falcon solution.
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Trend Micro
With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
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Pros
CrowdStrike
  • The Log analysis is very detailed and easy to use.
  • Prevent and block all type of malwares.
  • Great threat intelligence which is very up-to-date with the recent cyber attacks
  • very user friendly in access and management
  • Automated feature of detecting, taking action and closing incidents using fusion workflow.
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Trend Micro
  • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
  • Central Control Manager capabilities to have control about what happens in the environment
  • No need to have internal infrastructure to host further than your workstations or terminals
  • No need to have dedicated team for security or endpoint protection
  • Maintenance and updates are available just as released, no need to take actions on that side
  • Great capabilities as a connected threat defense platform
  • Endpoint protection features and quality for SMBs
  • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
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Cons
CrowdStrike
  • Support - we are often tasked with running down problems rather than being directed by support.
  • The sales staff we have dealt with are not very responsive or timely.
  • I believe this is a product built for installations of 300 users or more.
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Trend Micro
  • It would be better if there were an unload password for each policy instead of one for the whole organization.
  • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
  • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
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Likelihood to Renew
CrowdStrike
Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
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Trend Micro
No answers on this topic
Usability
CrowdStrike
I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
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Trend Micro
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
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Support Rating
CrowdStrike
Any time we need to engage the Crowdstrike Falcon Complete Team, their response is switch, thorough, and they are sure to not close out any request until the customer confirms that they have provided an acceptable resolution. If I ever need anything from the account team related to the product, I also get a response from them within minutes typically to address my question. Top notch customer service!
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Trend Micro
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
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In-Person Training
CrowdStrike
There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
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Trend Micro
No answers on this topic
Online Training
CrowdStrike
The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
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Trend Micro
No answers on this topic
Implementation Rating
CrowdStrike
Read the documentation
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Trend Micro
No answers on this topic
Alternatives Considered
CrowdStrike
It stacks on top. We love the ease of use, the third-party integration, having AI, and the CrowdStrike team was way more helpful with our team, so that adoption was within a couple of months. We also compared prices, and the value was higher, with a faster ROI, which helps our finance department start the project promptly.
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Trend Micro
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
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Return on Investment
CrowdStrike
  • CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
  • The cloud-native architecture and automated features have improved operational efficiency.
  • The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.
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Trend Micro
  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
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ScreenShots