CrowdStrike Falcon vs Zscaler Internet Access

Likelihood to Recommend

It's a great solution with a massive deployment scenario with a lot of endpoints, and where the time is an issue and you need to be protected ASAP - thanks to its cloud-based architecture you will be up and running in almost 10 minutes (literally). There are no signatures, further refinements, or additional hardware and servers required. An always or almost always offline [scenario] is not well-suited for Falcon Pro.

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Victor Rivera

Senior Information Technology Manager

Grupo VinteConstruction, 1001-5000 employees

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[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.

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Wojciech Poludniewski

Chief Information Officer

Polcom GroupConstruction, 501-1000 employees

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Feature Rating Comparison

CrowdStrike Falcon

Zscaler Internet Access

Anti-Exploit Technology

Endpoint Detection and Response (EDR)

Centralized Management

Hybrid Deployment Support

Infection Remediation

Vulnerability Management

Malware Detection

Pros

Ransomware protection. We ran a ransomware simulation with obfuscated executables to hide malware signatures and CrowdStrike found and stopped 15 out of 15.
Malware/adware detection. Packaged adware in official installers are instantly blocked without interfering with the install of the primary application.

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Randy Munroe

Information Security Analyst

Randall-ReillyMarketing and Advertising, 201-500 employees

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Speed - get access to your company tools without any hiccups or delay.
Secure - keeping data protected for the company and allowing access only to authorized people.
Ease of deployment - minimal setup needed and little to none connectivity issues.

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Verified User

Director in Sales

Computer Software Company, 1001-5000 employees

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Cons

We get false positive detections when we run an email signature script for our users. These false positives can be a distraction. We've implemented a whitelist for those behaviors, but had some difficulty in figuring out how to configure CrowdStrike to recognize these executions since the file name and hash were always different (the executing file was firstname_lastname.exe, and that was too Vague to whitelist.

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Mark Sauer

Director of Information Technology

TransPakPackage/Freight Delivery, 1001-5000 employees

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Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
Pricing is not transparent and quote based.
Access to websites is a little too slow with Zscaler monitoring on.

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Raman Ahuja

Associate Consultant

Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

Zscaler Internet Access 9.0

Based on 1 answer

Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.

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Raman Ahuja

Associate Consultant

Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees

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Support Rating

CrowdStrike Falcon 8.6

Based on 13 answers

When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.

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Verified User

Analyst in Information Technology

Telecommunications Company, 1001-5000 employees

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Zscaler Internet Access 8.1

Based on 5 answers

I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.

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Cody Plassmeyer

IT Network Specialist

Central Electric Power CooperativeUtilities, 51-200 employees

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Alternatives Considered

Overall I found CrowdStrike Falcon's EDR capabilities superior to their competitors. Also, the user interface has taken its time to mature and is very intuitive and has a natural flow. Policy configuration and assignment as well as the features and settings within the config were more complete and met all our requirements. Lastly, the agent plays nice with everything else running on systems. We hardly ever have issues of Falcon interfering with users or services, and false positives are kept at a minimum.

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David Reyes

Sr Systems Engineer

InnovaSystemsComputer Software, 201-500 employees

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The Zscaler solution was selected in order to fulfill the needs of the variety of networks that we manage since the device requirements are so varied. Also, it was required to be as transparent and non-intrusive as possible to improve efficiency. Also, the basic implementation was simple and fast enough

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Samuel Hadid

IT Security Engineer

SofttekHealth, Wellness and Fitness, 10,001+ employees

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Return on Investment

CrowdStrike has cut our security costs.
Has given us more insight into our end points.
It has helped with our older PC's CPU usage.
Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.

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Verified User

C-Level Executive in Information Technology

Security & Investigations Company, 1-10 employees

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ROI is there and it is safeguarding the data and user access to net.
Being a cloud based can be scaled up when required.
Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.

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Verified User

Engineer in Information Technology

Oil & Energy Company, 10,001+ employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

CrowdStrike Falcon Editions & Modules

Edition

Falcon Pro	$6.99¹
Falcon Enterprise	$14.99²
Falcon Premium	$17.99²

per endpoint/month (for 5-250 endpoints, billed annually)
per endpoint/month (minimum number of endpoints applies)

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Zscaler Internet Access Editions & Modules

—

Additional Pricing Details

—

Rating Summary

CrowdStrike Falcon

Zscaler Internet Access

CrowdStrike Falcon

Zscaler Internet Access

CrowdStrike Falcon

Zscaler Internet Access

CrowdStrike Falcon vs Zscaler Internet Access