What users are saying about
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Top Rated
97 Ratings

CrowdStrike Falcon

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Top Rated
97 Ratings
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Score 9.2 out of 100
49 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Endpoint Security

    9.2

    CrowdStrike Falcon

    92%

    Zscaler Internet Access

    Feature Set Not Supported
    N/A
    CrowdStrike Falcon Endpoint Protection ranks higher in 7/7 features

    Anti-Exploit Technology

    9.3
    93%
    27 Ratings
    N/A
    0 Ratings

    Endpoint Detection and Response (EDR)

    9.7
    97%
    32 Ratings
    N/A
    0 Ratings

    Centralized Management

    9.3
    93%
    33 Ratings
    N/A
    0 Ratings

    Hybrid Deployment Support

    8.1
    81%
    4 Ratings
    N/A
    0 Ratings

    Infection Remediation

    9.2
    92%
    33 Ratings
    N/A
    0 Ratings

    Vulnerability Management

    9.0
    90%
    27 Ratings
    N/A
    0 Ratings

    Malware Detection

    9.5
    95%
    33 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • CrowdStrike Falcon Endpoint Protection is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.3

    CrowdStrike Falcon

    93%
    36 Ratings
    8.7

    Zscaler Internet Access

    87%
    16 Ratings

    Likelihood to Renew

    CrowdStrike Falcon

    N/A
    0 Ratings
    9.0

    Zscaler Internet Access

    90%
    1 Rating

    Usability

    CrowdStrike Falcon

    N/A
    0 Ratings
    9.0

    Zscaler Internet Access

    90%
    1 Rating

    Support Rating

    9.3

    CrowdStrike Falcon

    93%
    13 Ratings
    8.1

    Zscaler Internet Access

    81%
    8 Ratings

    Likelihood to Recommend

    CrowdStrike Falcon

    Anyone who is looking for a leader in endpoint protection should consider CrowdStrike Falcon for sure, regardless of specific use cases. Anybody who is operating on a very lean security team that doesn't have the capability to provide 24x7x365 coverage should absolutely consider Falcon Complete. I've worked with various MSSP's in the past, but Falcon Complete is one I would definitely not lose any sleep at night knowing we're in good hands.
    Anonymous | TrustRadius Reviewer

    Zscaler Internet Access

    [Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
    Wojciech Poludniewski | TrustRadius Reviewer

    Pros

    CrowdStrike Falcon

    • Endpoint Isolation - instead of hoping an adversary was blocked in time. CrowdStrike locks down the endpoint beyond using the Windows Firewall. Allowing a whitelist of IPs brings additional management of that endpoint to another level that most other tools don't have.
    • Rich Data Recording - CrowdStrike is best described as a giant tape recorder in the sky. When it lands on the box, it truly provides insight into the those that other tools could only dream of.
    • Extensive APIs - CrowdStrike understands that they are not your only security vendor, so they have API usage for everything in their platform to automate and integrate to your heart's desire.
    • Cloud Visibility - CrowdStrike's cloud monitoring capabilities are agnostic of cloud platform. No longer does one need to worry about putting all their eggs in one basket because the endpoint tool prefers one platform over another.
    Bryan Bowie | TrustRadius Reviewer

    Zscaler Internet Access

    • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
    • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
    • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
    Anonymous | TrustRadius Reviewer

    Cons

    CrowdStrike Falcon

    • The ability to do a system-level scan like a traditional AV is missing and isn't a feature CrowdStrike is planning on implementing. Old school IT guys are going to be curious about this.
    • Host management and deletion are clunky and take 45 days for a machine to fall off your subscription license.
    Randy Munroe | TrustRadius Reviewer

    Zscaler Internet Access

    • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
    • Pricing is not transparent and quote based.
    • Access to websites is a little too slow with Zscaler monitoring on.
    Raman Ahuja | TrustRadius Reviewer

    Pricing Details

    CrowdStrike Falcon

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $6.99 per endpoint/month (for 5-250 endpoints, billed annually)

    CrowdStrike Falcon Editions & Modules

    Edition
    Falcon Pro$6.991
    Falcon Enterprise$14.992
    Falcon Premium$17.992
    1. per endpoint/month (for 5-250 endpoints, billed annually)
    2. per endpoint/month (minimum number of endpoints applies)
    Additional Pricing Details

    Zscaler Internet Access

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Zscaler Internet Access Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    CrowdStrike Falcon

    No score
    No answers yet
    No answers on this topic

    Zscaler Internet Access

    Zscaler Internet Access 9.0
    Based on 1 answer
    The overall conclusion of the review is good. Zscalar have some limitations which will surely resolved in the updates provided by company from time to time. The best part is that it doesnt reduce the speed of internet.
    Jai Soni | TrustRadius Reviewer

    Usability

    CrowdStrike Falcon

    No score
    No answers yet
    No answers on this topic

    Zscaler Internet Access

    Zscaler Internet Access 9.0
    Based on 1 answer
    Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
    Raman Ahuja | TrustRadius Reviewer

    Support Rating

    CrowdStrike Falcon

    CrowdStrike Falcon 9.3
    Based on 13 answers
    When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
    Anonymous | TrustRadius Reviewer

    Zscaler Internet Access

    Zscaler Internet Access 8.1
    Based on 8 answers
    I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
    Cody Plassmeyer | TrustRadius Reviewer

    Alternatives Considered

    CrowdStrike Falcon

    Crowdstrike Falcon Endpoint protection is based on AIML enhanced technology,l. It's cloud-based so users don't need to connect to their office network to get their policy synchronization done from Server to endpoints agents. Also, the Crowdstrike Falcon agent size is small and it consumes fewer resources of the machine.
    Anonymous | TrustRadius Reviewer

    Zscaler Internet Access

    Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
    Anonymous | TrustRadius Reviewer

    Return on Investment

    CrowdStrike Falcon

    • CrowdStrike has cut our security costs.
    • Has given us more insight into our end points.
    • It has helped with our older PC's CPU usage.
    • Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.
    Anonymous | TrustRadius Reviewer

    Zscaler Internet Access

    • ROI is there and it is safeguarding the data and user access to net.
    • Being a cloud based can be scaled up when required.
    • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
    Anonymous | TrustRadius Reviewer

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