What users are saying about
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44 Ratings

CrowdStrike Falcon

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44 Ratings
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Score 8.9 out of 100
34 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

CrowdStrike Falcon

It's a great solution with a massive deployment scenario with a lot of endpoints, and where the time is an issue and you need to be protected ASAP - thanks to its cloud-based architecture you will be up and running in almost 10 minutes (literally). There are no signatures, further refinements, or additional hardware and servers required. An always or almost always offline [scenario] is not well-suited for Falcon Pro.
Victor Rivera | TrustRadius Reviewer

Zscaler Internet Access

[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
Wojciech Poludniewski | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

CrowdStrike Falcon
8.9
Zscaler Internet Access
Anti-Exploit Technology
CrowdStrike Falcon
8.9
Zscaler Internet Access
Endpoint Detection and Response (EDR)
CrowdStrike Falcon
9.3
Zscaler Internet Access
Centralized Management
CrowdStrike Falcon
9.2
Zscaler Internet Access
Hybrid Deployment Support
CrowdStrike Falcon
7.8
Zscaler Internet Access
Infection Remediation
CrowdStrike Falcon
9.0
Zscaler Internet Access
Vulnerability Management
CrowdStrike Falcon
8.6
Zscaler Internet Access
Malware Detection
CrowdStrike Falcon
9.3
Zscaler Internet Access

Pros

CrowdStrike Falcon

  • Ransomware protection. We ran a ransomware simulation with obfuscated executables to hide malware signatures and CrowdStrike found and stopped 15 out of 15.
  • Malware/adware detection. Packaged adware in official installers are instantly blocked without interfering with the install of the primary application.
Randy Munroe | TrustRadius Reviewer

Zscaler Internet Access

  • Speed - get access to your company tools without any hiccups or delay.
  • Secure - keeping data protected for the company and allowing access only to authorized people.
  • Ease of deployment - minimal setup needed and little to none connectivity issues.
Anonymous | TrustRadius Reviewer

Cons

CrowdStrike Falcon

  • We get false positive detections when we run an email signature script for our users. These false positives can be a distraction. We've implemented a whitelist for those behaviors, but had some difficulty in figuring out how to configure CrowdStrike to recognize these executions since the file name and hash were always different (the executing file was firstname_lastname.exe, and that was too Vague to whitelist.
Mark Sauer | TrustRadius Reviewer

Zscaler Internet Access

  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
Raman Ahuja | TrustRadius Reviewer

Usability

CrowdStrike Falcon

No score
No answers yet
No answers on this topic

Zscaler Internet Access

Zscaler Internet Access 9.0
Based on 1 answer
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
Raman Ahuja | TrustRadius Reviewer

Support Rating

CrowdStrike Falcon

CrowdStrike Falcon 8.6
Based on 13 answers
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
Anonymous | TrustRadius Reviewer

Zscaler Internet Access

Zscaler Internet Access 8.1
Based on 5 answers
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
Cody Plassmeyer | TrustRadius Reviewer

Alternatives Considered

CrowdStrike Falcon

Overall I found CrowdStrike Falcon's EDR capabilities superior to their competitors. Also, the user interface has taken its time to mature and is very intuitive and has a natural flow. Policy configuration and assignment as well as the features and settings within the config were more complete and met all our requirements. Lastly, the agent plays nice with everything else running on systems. We hardly ever have issues of Falcon interfering with users or services, and false positives are kept at a minimum.
David Reyes | TrustRadius Reviewer

Zscaler Internet Access

The Zscaler solution was selected in order to fulfill the needs of the variety of networks that we manage since the device requirements are so varied. Also, it was required to be as transparent and non-intrusive as possible to improve efficiency. Also, the basic implementation was simple and fast enough
Samuel Hadid | TrustRadius Reviewer

Return on Investment

CrowdStrike Falcon

  • CrowdStrike has cut our security costs.
  • Has given us more insight into our end points.
  • It has helped with our older PC's CPU usage.
  • Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.
Anonymous | TrustRadius Reviewer

Zscaler Internet Access

  • ROI is there and it is safeguarding the data and user access to net.
  • Being a cloud based can be scaled up when required.
  • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
Anonymous | TrustRadius Reviewer

Pricing Details

CrowdStrike Falcon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CrowdStrike Falcon Editions & Modules

Edition
Falcon Pro$6.991
Falcon Enterprise$14.992
Falcon Premium$17.992
  1. per endpoint/month (for 5-250 endpoints, billed annually)
  2. per endpoint/month (minimum number of endpoints applies)
Additional Pricing Details

Zscaler Internet Access

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zscaler Internet Access Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CrowdStrike Falcon
8.9
Zscaler Internet Access
8.8

Usability

CrowdStrike Falcon
Zscaler Internet Access
9.0

Support Rating

CrowdStrike Falcon
8.6
Zscaler Internet Access
8.1

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