CrowdStrike Falcon vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdStrike Falcon
Score 9.1 out of 10
N/A
CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.
$59.99
per endpoint/month (minimum number of endpoints applies)
Zscaler Internet Access
Score 8.9 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
Pricing
CrowdStrike FalconZscaler Internet Access
Editions & Modules
Falcon Go (Small Business)
$59.99
per endpoint/month (minimum number of endpoints applies)
Falcon Go (Small Business)
$59.99
Falcon Pro
$99.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise
$184.99
per endpoint/month (minimum number of endpoints applies)
No answers on this topic
Offerings
Pricing Offerings
CrowdStrike FalconZscaler Internet Access
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CrowdStrike FalconZscaler Internet Access
Considered Both Products
CrowdStrike Falcon
Chose CrowdStrike Falcon
CrowdStrike Falcon provides a single solution to complex problems along with the ability to contain a machine and remotely execute programs using admin dashboard and administrator capabilities
Chose CrowdStrike Falcon
Falcon is a bundle of antivirus solutions designed to block numerous types of attacks, including ransomware, trojans and other types of malware, from the most basic to the most advanced. The solution leverages a global network of threat intelligence and technology for immediate …
Chose CrowdStrike Falcon
Business requirements, mainly. The most important/useful items we appreciate is ease of use and customer service and this product exceeds expectations in that regard. Other offers cover legacy systems and remain with that solution. However, the granularity that you can …
Zscaler Internet Access
Chose Zscaler Internet Access
Easier and better usability
Chose Zscaler Internet Access
Deploying Zscaler Internet Access allowed my company to snap back from a breach to a point where it was hardly noticed. Our Team is very happy w/ it!
Chose Zscaler Internet Access
Works way better and policy creation is way better
Chose Zscaler Internet Access
Some areas are better, some need some work to improve.
Chose Zscaler Internet Access
complete ecosystem
Chose Zscaler Internet Access
This tool was used at a prior employer. Symantec Blue coats require physical hardware in the data centers and managing PAC files to push to end users' devices. We attempted to enable SSL intercept on our BlueCoats, but the proxies crashed, forcing us to purchase additional …
Chose Zscaler Internet Access
Better end user experience, simplicity, and innovation.
Chose Zscaler Internet Access
Both products identify traffic and the application that is being used. Zscaler excels in zero-trust security and its user interface.
Chose Zscaler Internet Access
Zscaler Internet Access was easier to setup, administer and manage. Both met our technical requirements. The sales rep and engineer was easier to work with.
Features
CrowdStrike FalconZscaler Internet Access
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
CrowdStrike Falcon
8.8
85 Ratings
3% above category average
Zscaler Internet Access
9.9
2 Ratings
4% above category average
Anti-Exploit Technology9.177 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.483 Ratings9.92 Ratings
Centralized Management9.084 Ratings00 Ratings
Hybrid Deployment Support8.24 Ratings00 Ratings
Infection Remediation9.080 Ratings00 Ratings
Vulnerability Management7.863 Ratings00 Ratings
Malware Detection9.383 Ratings00 Ratings
Identity Management
Comparison of Identity Management features of Product A and Product B
CrowdStrike Falcon
-
Ratings
Zscaler Internet Access
5.2
2 Ratings
54% below category average
Multi-Factor Authentication00 Ratings5.22 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
CrowdStrike Falcon
-
Ratings
Zscaler Internet Access
8.5
134 Ratings
4% below category average
Network Analytics00 Ratings8.4134 Ratings
Threat Recognition00 Ratings8.4131 Ratings
Vulnerability Classification00 Ratings8.6117 Ratings
Automated Alerts and Reporting00 Ratings8.4127 Ratings
Threat Analysis00 Ratings8.8125 Ratings
Threat Intelligence Reporting00 Ratings8.7124 Ratings
Automated Threat Identification00 Ratings8.5120 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
CrowdStrike Falcon
-
Ratings
Zscaler Internet Access
8.9
157 Ratings
3% below category average
Continuous Verification00 Ratings8.7144 Ratings
Secure Web Gateways00 Ratings8.9139 Ratings
Network Flow Control00 Ratings8.9129 Ratings
Network Traffic Analysis00 Ratings8.6130 Ratings
Segmentation Leveraging00 Ratings8.4116 Ratings
Admin Access Control00 Ratings9.0138 Ratings
Network Data Encryption00 Ratings8.9126 Ratings
Network Topology Mapping00 Ratings9.92 Ratings
Best Alternatives
CrowdStrike FalconZscaler Internet Access
Small Businesses
ThreatLocker
ThreatLocker
Score 9.4 out of 10
ThreatLocker
ThreatLocker
Score 9.4 out of 10
Medium-sized Companies
Cisco Secure Endpoint
Cisco Secure Endpoint
Score 9.1 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.4 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdStrike FalconZscaler Internet Access
Likelihood to Recommend
9.3
(88 ratings)
8.8
(180 ratings)
Likelihood to Renew
9.9
(3 ratings)
8.5
(3 ratings)
Usability
10.0
(2 ratings)
8.4
(164 ratings)
Availability
-
(0 ratings)
7.3
(1 ratings)
Performance
-
(0 ratings)
5.5
(1 ratings)
Support Rating
10.0
(9 ratings)
7.3
(6 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
10.0
(1 ratings)
7.3
(1 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
CrowdStrike FalconZscaler Internet Access
Likelihood to Recommend
CrowdStrike
I would highly recommend CrowdStrike Falcon to any organization serious about bolstering its cybersecurity defenses. The platform's effectiveness in threat detection, proactive mitigation, and scalability make it a valuable asset in today's ever-evolving threat landscape. Despite some learning curves and integration challenges, the return on investment and the overall security enhancement justify its strong recommendation.
Read full review
Zscaler
Zscaler Internet Access is effectively a cloud firewall. It thrives best for traveling users that need a consistent experience as the multiple Service Edges around the world will help reduce the bottleneck and latency of VPNs hosted on firewalls. Also reduces the cost to spin up small locations that wouldn't necessarily need a firewall on site for Zonal traffic (this rings true for any SSE product). However troubleshooting this tool is a bit of a beast as previously mentioned - the logs are pretty minimal and the first reaction after perusing logs is typically to get a pcap file (which used to be a last resort for Network Engineers).
Read full review
Pros
CrowdStrike
  • The Log analysis is very detailed and easy to use.
  • Prevent and block all type of malwares.
  • Great threat intelligence which is very up-to-date with the recent cyber attacks
  • very user friendly in access and management
  • Automated feature of detecting, taking action and closing incidents using fusion workflow.
Read full review
Zscaler
  • Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
  • Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
Read full review
Cons
CrowdStrike
  • Sometimes updates to sensor versions fail, which requires manual intervention by internal staff members
  • The variety of different administrative privilege levels is vast and sometimes confusing
  • Proactive notifications confirming the health of the environment would be great instead of just reporting on potential issues
Read full review
Zscaler
  • User Interface could be a little better
  • The activate button when making changes could be better, activate seems somewhat like a misnomer especially to newer admins/engineers to the product, a more accurate word would be publish.
  • Blocked action message for the user could be more user friendly
Read full review
Likelihood to Renew
CrowdStrike
Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
Read full review
Zscaler
It is working for us and we have yet to really utilize all the capabilities it offers.
Read full review
Usability
CrowdStrike
I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
Read full review
Zscaler
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
Read full review
Performance
CrowdStrike
No answers on this topic
Zscaler
There are often performance issues reported
Read full review
Support Rating
CrowdStrike
Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.
Read full review
Zscaler
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
Read full review
In-Person Training
CrowdStrike
There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
Read full review
Zscaler
No answers on this topic
Online Training
CrowdStrike
The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
Read full review
Zscaler
No answers on this topic
Implementation Rating
CrowdStrike
Read the documentation
Read full review
Zscaler
No answers on this topic
Alternatives Considered
CrowdStrike
CrowdStrike Falcon's cloud-native architecture gives it an edge in terms of scalability, ease of deployment, and real-time threat intelligence updates. The user interface of Falcon is intuitive and offers clear visibility into our organization's threat landscape. Our team felt more comfortable navigating Falcon's dashboard. CrowdStrike Falcon's API and integration capabilities meant we could easily incorporate it into our existing tech stack, enhancing our other tools. Falcon's seemed more flexible for our specific needs.
Read full review
Zscaler
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
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Return on Investment
CrowdStrike
  • Centralized resource management means we need less tools to do the same job.
  • EDR data is massive and has to be factored into the overall cost of the product. You are exponentially punished for more devices.
  • CS has allowed larger coverage over devices and has discovered massive pockets of no protections.
Read full review
Zscaler
  • We just turned off the general VPN this week, post Zscaler rollout of ZPA & ZIA, but it's still the "new" kid on the block, so "everything" is a Zscaler issue.
  • The ZIA implementation revealed to us exactly how inadequate our internal policies regarding internet access are. Instead of leveraging the tool to reduce risk factors, we find ourselves adjusting ZIA policies to accommodate user complaints rather than adhering to company policy enforcement.
Read full review
ScreenShots

Zscaler Internet Access Screenshots

Screenshot of Stop Advanced Threats and Data Loss
Zscaler Internet Access (ZIA) is a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through the world’s largest security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated seamlessly into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.