What users are saying about
CrowdStrike Falcon
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Top Rated
97 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 97 reviews and ratings
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 49 reviews and ratings
Feature Set Ratings
Endpoint Security
9.2
CrowdStrike Falcon
92%

Zscaler Internet Access
Feature Set Not Supported
N/A
CrowdStrike Falcon Endpoint Protection ranks higher in 7/7 features
CrowdStrike Falcon Endpoint Protection ranks higher in 7/7 features
Anti-Exploit Technology
9.3
93%
27 Ratings

N/A
0 Ratings
Endpoint Detection and Response (EDR)
9.7
97%
32 Ratings

N/A
0 Ratings
Centralized Management
9.3
93%
33 Ratings

N/A
0 Ratings
Hybrid Deployment Support
8.1
81%
4 Ratings

N/A
0 Ratings
Infection Remediation
9.2
92%
33 Ratings

N/A
0 Ratings
Vulnerability Management
9.0
90%
27 Ratings

N/A
0 Ratings
Malware Detection
9.5
95%
33 Ratings

N/A
0 Ratings
Attribute Ratings
- CrowdStrike Falcon Endpoint Protection is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.3
CrowdStrike Falcon
93%
36 Ratings

8.7
Zscaler Internet Access
87%
16 Ratings
Likelihood to Renew
CrowdStrike Falcon
N/A
0 Ratings

9.0
Zscaler Internet Access
90%
1 Rating
Usability
CrowdStrike Falcon
N/A
0 Ratings

9.0
Zscaler Internet Access
90%
1 Rating
Support Rating
9.3
CrowdStrike Falcon
93%
13 Ratings

8.1
Zscaler Internet Access
81%
8 Ratings
Likelihood to Recommend
CrowdStrike Falcon
Anyone who is looking for a leader in endpoint protection should consider CrowdStrike Falcon for sure, regardless of specific use cases. Anybody who is operating on a very lean security team that doesn't have the capability to provide 24x7x365 coverage should absolutely consider Falcon Complete. I've worked with various MSSP's in the past, but Falcon Complete is one I would definitely not lose any sleep at night knowing we're in good hands.

Verified User
Manager in Information Technology
Building Materials Company, 10,001+ employeesZscaler Internet Access
[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
Chief Information Officer
Polcom GroupConstruction, 501-1000 employees
Pros
CrowdStrike Falcon
- Endpoint Isolation - instead of hoping an adversary was blocked in time. CrowdStrike locks down the endpoint beyond using the Windows Firewall. Allowing a whitelist of IPs brings additional management of that endpoint to another level that most other tools don't have.
- Rich Data Recording - CrowdStrike is best described as a giant tape recorder in the sky. When it lands on the box, it truly provides insight into the those that other tools could only dream of.
- Extensive APIs - CrowdStrike understands that they are not your only security vendor, so they have API usage for everything in their platform to automate and integrate to your heart's desire.
- Cloud Visibility - CrowdStrike's cloud monitoring capabilities are agnostic of cloud platform. No longer does one need to worry about putting all their eggs in one basket because the endpoint tool prefers one platform over another.
Principal Incident Responder (Sr.)
VerizonSecurity & Investigations, 10,001+ employees
Zscaler Internet Access
- Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
- Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
- Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.

Verified User
Consultant in Information Technology
Computer & Network Security Company, 11-50 employeesCons
CrowdStrike Falcon
- The ability to do a system-level scan like a traditional AV is missing and isn't a feature CrowdStrike is planning on implementing. Old school IT guys are going to be curious about this.
- Host management and deletion are clunky and take 45 days for a machine to fall off your subscription license.
Information Security Analyst
Randall-ReillyMarketing and Advertising, 201-500 employees
Zscaler Internet Access
- Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
- Pricing is not transparent and quote based.
- Access to websites is a little too slow with Zscaler monitoring on.
Associate Consultant
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Pricing Details
CrowdStrike Falcon
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$6.99 per endpoint/month (for 5-250 endpoints, billed annually)
CrowdStrike Falcon Editions & Modules
Edition
Falcon Pro | $6.991 |
---|---|
Falcon Enterprise | $14.992 |
Falcon Premium | $17.992 |
- per endpoint/month (for 5-250 endpoints, billed annually)
- per endpoint/month (minimum number of endpoints applies)
Additional Pricing Details
—Zscaler Internet Access
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Zscaler Internet Access Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
CrowdStrike Falcon
No score
No answers yet
No answers on this topic
Zscaler Internet Access
Zscaler Internet Access 9.0
Based on 1 answer
The overall conclusion of the review is good. Zscalar have some limitations which will surely resolved in the updates provided by company from time to time. The best part is that it doesnt reduce the speed of internet.
Manager Key Accounts- International Business
Dabur India LimitedImport & Export, 5001-10,000 employees
Usability
CrowdStrike Falcon
No score
No answers yet
No answers on this topic
Zscaler Internet Access
Zscaler Internet Access 9.0
Based on 1 answer
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
Associate Consultant
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Support Rating
CrowdStrike Falcon
CrowdStrike Falcon 9.3
Based on 13 answers
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.

Verified User
Analyst in Information Technology
Telecommunications Company, 1001-5000 employeesZscaler Internet Access
Zscaler Internet Access 8.1
Based on 8 answers
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
IT Network Specialist
Central Electric Power CooperativeUtilities, 51-200 employees
Alternatives Considered
CrowdStrike Falcon
Crowdstrike Falcon Endpoint protection is based on AIML enhanced technology,l. It's cloud-based so users don't need to connect to their office network to get their policy synchronization done from Server to endpoints agents. Also, the Crowdstrike Falcon agent size is small and it consumes fewer resources of the machine.

Verified User
Consultant in Information Technology
Information Technology & Services Company, 51-200 employeesZscaler Internet Access
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesReturn on Investment
CrowdStrike Falcon
- CrowdStrike has cut our security costs.
- Has given us more insight into our end points.
- It has helped with our older PC's CPU usage.
- Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.

Verified User
C-Level Executive in Information Technology
Security & Investigations Company, 1-10 employeesZscaler Internet Access
- ROI is there and it is safeguarding the data and user access to net.
- Being a cloud based can be scaled up when required.
- Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employees