Crowdtap vs. Social Mention

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crowdtap
Score 10.0 out of 10
N/A
Crowdtap is an influencer marketing platform from the fast growing company of the same name headquartered in New York, for marketers who wish to leverage fans and consumers' content and ideas. Crowdtap is popularly used by well known brands like Kraft, Weightwatchers, Verizon, Hershey's, and more.N/A
Social Mention
Score 1.0 out of 10
N/A
Social Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.N/A
Pricing
CrowdtapSocial Mention
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CrowdtapSocial Mention
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CrowdtapSocial Mention
Best Alternatives
CrowdtapSocial Mention
Small Businesses
Mention
Mention
Score 9.4 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
Mention
Mention
Score 9.4 out of 10
Enterprises
Meltwater
Meltwater
Score 7.9 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdtapSocial Mention
Likelihood to Recommend
10.0
(1 ratings)
1.0
(9 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(5 ratings)
Usability
-
(0 ratings)
1.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
CrowdtapSocial Mention
Likelihood to Recommend
Crowdtap
Crowdtap is a good application for teams that need quick feedback on new design or advertising options. They seem to have good data on the respondents and their relative fields. Many of the designs of the questions are easy to distinguish and do not overload the respondent with too many options
Read full review
Social Mention
Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
Read full review
Pros
Crowdtap
  • Short quick interactions.
  • Easy payouts.
Read full review
Social Mention
  • Can predict future response from today's number.
  • Let's you judge which types of campaigns to run.
  • Has a very well managed dashboard of results.
Read full review
Cons
Crowdtap
  • Occasional question errors.
  • Occasionally run out of questions.
Read full review
Social Mention
  • Under the "Free" dashboard you are limited to only receiving weekly results.
  • Can't negate those tags which contain my tags.
  • Lots of tweets missing, no noise filtering. Sometimes we get very old contents which are not needed.
Read full review
Likelihood to Renew
Crowdtap
No answers on this topic
Social Mention
I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
Read full review
Usability
Crowdtap
No answers on this topic
Social Mention
While it's easy to use and pay for it's totally useless.
Read full review
Support Rating
Crowdtap
Crowdtap is the easiest and most straightforward way to get quick and easy feedback for competing designs or ideas
Read full review
Social Mention
No answers on this topic
Implementation Rating
Crowdtap
No answers on this topic
Social Mention
It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
Read full review
Alternatives Considered
Crowdtap
Crowdtap allows the user to provide short questions and images to get quick turnarounds for competing ideas and designs. The rewards system is useful and seems to be very competitive with other products. The questions are mostly short, however you can also create detailed multi-step questions within a campaign. Overall Crowdtap is the best in its area.
Read full review
Social Mention
Social Mention streamed everything together, calculated my sentiment for me, allows me to filter what results I am personally looking for, extract my RSS feed and navigate to one of the channels of buzz.
Read full review
Return on Investment
Crowdtap
  • Good interaction with employees.
  • Quick feedback and turnaround.
Read full review
Social Mention
  • The paid-version actually had a negative ROI for us as it would sometimes feed us topically inappropriate articles and didn't allow us to filter by source so as to eliminate inappropriate blogs and inappropriate news sources (like highly politically partisan ones).
Read full review
ScreenShots