Social Mention - Product for growth of business
Anonymous | TrustRadius Reviewer
June 15, 2018

Social Mention - Product for growth of business

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Social Mention

Currently, my company is using Social Mention to analyze campaigns and their performance. Social Mention helps you to find the real-time count of your brand mentions and tags in social media like twitter, facebook and others. Since Facebook and Twitter have the largest number of users, these mediums are a great platform to run campaigns and promote your brand, but it is difficult to track the performance where Social Mention helps and analyze the future predict of the campaign performance.
  • Keeps real time data tracking of campaign and brand performance
  • Predict future performance
  • One can analyse which campaigns and marketing to be done in future to increase sales.
  • As it keeps real time data track, it also tracks old campaigns data searching keywords which is wrong and gives wrong analysis.
  • Not reliable. But can use it for benefit of campaigns and analyse which campaigns to run.
  • Sentiment Analysis helps brand performance.
  • Clients are happy with the data, performance of their brand.
  • Support a lot of social media sites to run campaigns.
4 - 1. Run campaigns in different - different Social Mention's to approach customers, know about their views on campaigns and products.
2. Monitor data throughout the day to analyze the performance.
3. Manage campaigns and predict whats need to be done, what keywords should be used to successfully completing target of customers.
4. Analyse the future of campaigns need to be run again.
Social Mention stacks up against these as Social Mention is more reliable for data than others. it provides really nice statistics of reach, influence, sentiment and helps find brand's influences. It is quick and offers a great snapshot of the volume of your Tweets & Twitter presence. Supports a lot of social media sites like Facebook, Google+ etc.
Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.