What users are saying about

Social Mention

20 Ratings

Social Mention

20 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

Social Mention

Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
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Pros

  • Can predict future response from today's number.
  • Let's you judge which types of campaigns to run.
  • Has a very well managed dashboard of results.
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Cons

  • The numbers usually we get are not always what we want; it also includes old or other new campaigns and brands names.
  • Limited facility under free dashboard.
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Likelihood to Renew

Social Mention8.0
Based on 5 answers
Lauren Fortuna profile photo

Implementation

Social Mention7.0
Based on 1 answer
It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
Kathy Hughes Langfield, MBA profile photo

Alternatives Considered

Hootsuite is very slow as compare to Social Mention, and has less features and updates. Social mention helps you track Tweets and comments quickly. There is good support from the Mention team, and a simple interface that is easy to use. We like the Social Sentiment Analysis of reviews, comments etc. Notifications for how many people are talking about your brand. Covers most of the social media panels.
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Return on Investment

  • Real-time analytics of your brand or campaigns mentions in all over social media sites.
  • Performance calculation, impact on users, advertisements .
  • The measure of the range of influence.
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Pricing Details

Social Mention

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details