What users are saying about
Likelihood to Recommend
Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
Employee in Information TechnologyInternet Company, 51-200 employees
- It grabs key words from tweets and lets you see the frequency of those tweets in real time.
- It's basic and easy to use. I mainly used it for Twitter; however, it helps with Facebook searches too. Finding Facebook content without Social Mention was harder because you cannot search directly on the Facebook platform; Social Mention grabs all the content into one place.
- The number of "unique authors" was especially helpful in providing me with more insight about my client in social media.
Likelihood to Renew
Based on 5 answers
I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
Based on 1 answer
It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
I've also used GroupHigh to evaluate blogs - I like this tool because it gives me exact numbers on impressions and Twitter and Facebook followers. I can also search keywords on this database and search by location to pull blogs with the content and level of popularity/credibility I need for a project
Return on Investment
- Overally, it had a positive impact when we needed to get numbers and monitoring context on social media in real time. It gives a great overview while doing a deep dive into more intricate areas of social content.
Premium Consulting/Integration Services—
Entry-level set up fee?