What users are saying about
20 Ratings
20 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Social Mention

Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
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Pros

  • It grabs key words from tweets and lets you see the frequency of those tweets in real time.
  • It's basic and easy to use. I mainly used it for Twitter; however, it helps with Facebook searches too. Finding Facebook content without Social Mention was harder because you cannot search directly on the Facebook platform; Social Mention grabs all the content into one place.
  • The number of "unique authors" was especially helpful in providing me with more insight about my client in social media.
Marissa Ferri profile photo

Cons

  • I was never able to find where I could search only Twitter or only Facebook - that could be helpful.
Marissa Ferri profile photo

Likelihood to Renew

Social Mention8.0
Based on 5 answers
I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
Marissa Ferri profile photo

Implementation

Social Mention7.0
Based on 1 answer
It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
Kathy Hughes Langfield, MBA profile photo

Alternatives Considered

I've also used GroupHigh to evaluate blogs - I like this tool because it gives me exact numbers on impressions and Twitter and Facebook followers. I can also search keywords on this database and search by location to pull blogs with the content and level of popularity/credibility I need for a project
Marissa Ferri profile photo

Return on Investment

  • Overally, it had a positive impact when we needed to get numbers and monitoring context on social media in real time. It gives a great overview while doing a deep dive into more intricate areas of social content.
Marissa Ferri profile photo

Pricing Details

Social Mention

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details