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FirstSpirt CMS vs. Ibexa DXP vs. Spryker Cloud Commerce OS

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FirstSpirt CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    FirstSpirit CMS is an enterprise Content Management platform for creating, governing, and publishing digital content across websites, applications, and other delivery channels. It combines visual authoring, developer tooling, workflow controls, and content-delivery options for organizations managing multilingual and multisite digital estates.N/A

    Ibexa DXP

    Score8.1 out of 10
    N/AIbexa, headquartered in Oslo, helps B2B companies to stay relevant and succeed by transforming traditional sales strategies into frictionless buying experiences, with their eponymous digial experience platform (DXP).

    $20,143.81

    per year

    Spryker Cloud Commerce OS

    Score6.4 out of 10
    N/ASpryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.

    $900,000

    12 month contract

    Pricing
    FirstSpirt CMSIbexa DXPSpryker Cloud Commerce OS
    Editions & Modules
    No answers on this topic
    Ibexa Content - Bronze
    € 15,000
    per year
    Ibexa Experience - Bronze
    € 23,000
    per year
    Ibexa Content - Silver
    €26,000
    per year
    Ibexa Commerce - Bronze
    € 30,000
    per year
    Ibexa Content - Gold
    €37,000
    per year
    Ibexa Experience - Silver
    €40,000
    per year
    Ibexa Content - Platinum
    €50,000
    per year
    Ibexa Commerce - Silver
    €52,000
    per year
    Ibexa Experience - Gold
    €57,000
    per year
    Ibexa Commerce - Gold
    €74,000
    per year
    Ibexa Experience - Platinum
    €77,000
    per year
    Ibexa Commerce - Platinum
    €100,000
    per year
    Variable licensing fees, please contact aws-marketplace@spryker.com
    $900,000.00
    12-month contract
    Offerings
    Pricing Offerings
    FirstSpirt CMSIbexa DXPSpryker Cloud Commerce OS
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional Details——Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    More Pricing Information
    Features
    FirstSpirt CMSIbexa DXPSpryker Cloud Commerce OS
    Security
    Comparison of Security features of FirstSpirt CMS and Ibexa DXP and Spryker Cloud Commerce OS
    Feature
    FirstSpirt CMS
    8.9
    25 Ratings
    8% above category average
    Ibexa DXP
    9.0
    1 Ratings
    11% above category average
    Spryker Cloud Commerce OS
    -
    Ratings
    Role-based user permissions8.925 Ratings9.01 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of FirstSpirt CMS and Ibexa DXP and Spryker Cloud Commerce OS
    Feature
    FirstSpirt CMS
    8.0
    22 Ratings
    2% above category average
    Ibexa DXP
    8.0
    1 Ratings
    0% above category average
    Spryker Cloud Commerce OS
    -
    Ratings
    API7.819 Ratings7.01 Ratings00 Ratings
    Internationalization / multi-language8.120 Ratings9.01 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of FirstSpirt CMS and Ibexa DXP and Spryker Cloud Commerce OS
    Feature
    FirstSpirt CMS
    8.1
    27 Ratings
    3% above category average
    Ibexa DXP
    5.4
    1 Ratings
    27% below category average
    Spryker Cloud Commerce OS
    -
    Ratings
    WYSIWYG editor7.726 Ratings7.01 Ratings00 Ratings
    Code quality / cleanliness7.626 Ratings5.01 Ratings00 Ratings
    Admin section8.325 Ratings7.01 Ratings00 Ratings
    Page templates8.427 Ratings3.01 Ratings00 Ratings
    Mobile optimization / responsive design8.425 Ratings00 Ratings00 Ratings
    Publishing workflow8.527 Ratings8.01 Ratings00 Ratings
    Form generator7.823 Ratings6.01 Ratings00 Ratings
    Library of website themes00 Ratings2.01 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of FirstSpirt CMS and Ibexa DXP and Spryker Cloud Commerce OS
    Feature
    FirstSpirt CMS
    7.9
    27 Ratings
    5% above category average
    Ibexa DXP
    5.6
    1 Ratings
    17% below category average
    Spryker Cloud Commerce OS
    -
    Ratings
    Content taxonomy7.725 Ratings9.01 Ratings00 Ratings
    SEO support8.524 Ratings5.01 Ratings00 Ratings
    Bulk management8.122 Ratings2.01 Ratings00 Ratings
    Availability / breadth of extensions7.321 Ratings6.01 Ratings00 Ratings
    Community / comment management00 Ratings6.01 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of FirstSpirt CMS and Ibexa DXP and Spryker Cloud Commerce OS
    Feature
    FirstSpirt CMS
    -
    Ratings
    Ibexa DXP
    -
    Ratings
    Spryker Cloud Commerce OS
    7.9
    64 Ratings
    1% above category average
    Product catalog & listings00 Ratings00 Ratings8.360 Ratings
    Product management00 Ratings00 Ratings7.560 Ratings
    Bulk product upload00 Ratings00 Ratings8.152 Ratings
    Branding00 Ratings00 Ratings8.253 Ratings
    Mobile storefront00 Ratings00 Ratings8.451 Ratings
    Product variations00 Ratings00 Ratings7.863 Ratings
    Visual customization00 Ratings00 Ratings7.456 Ratings
    CMS00 Ratings00 Ratings7.258 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of FirstSpirt CMS and Ibexa DXP and Spryker Cloud Commerce OS
    Feature
    FirstSpirt CMS
    -
    Ratings
    Ibexa DXP
    -
    Ratings
    Spryker Cloud Commerce OS
    8.6
    58 Ratings
    12% above category average
    Abandoned cart recovery00 Ratings00 Ratings8.842 Ratings
    Checkout user experience00 Ratings00 Ratings8.358 Ratings
    Online Payment System
    Comparison of Online Payment System features of FirstSpirt CMS and Ibexa DXP and Spryker Cloud Commerce OS
    Feature
    FirstSpirt CMS
    -
    Ratings
    Ibexa DXP
    -
    Ratings
    Spryker Cloud Commerce OS
    8.4
    55 Ratings
    0% above category average
    eCommerce security00 Ratings00 Ratings8.455 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of FirstSpirt CMS and Ibexa DXP and Spryker Cloud Commerce OS
    Feature
    FirstSpirt CMS
    -
    Ratings
    Ibexa DXP
    -
    Ratings
    Spryker Cloud Commerce OS
    7.6
    59 Ratings
    1% below category average
    Promotions & discounts00 Ratings00 Ratings7.957 Ratings
    Personalized recommendations00 Ratings00 Ratings6.842 Ratings
    SEO00 Ratings00 Ratings8.151 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of FirstSpirt CMS and Ibexa DXP and Spryker Cloud Commerce OS
    Feature
    FirstSpirt CMS
    -
    Ratings
    Ibexa DXP
    -
    Ratings
    Spryker Cloud Commerce OS
    8.4
    63 Ratings
    4% above category average
    Multi-site management00 Ratings00 Ratings8.255 Ratings
    Order processing00 Ratings00 Ratings8.859 Ratings
    Inventory management00 Ratings00 Ratings8.552 Ratings
    Shipping00 Ratings00 Ratings8.045 Ratings
    Custom functionality00 Ratings00 Ratings8.660 Ratings
    Best Alternatives
    FirstSpirt CMSIbexa DXPSpryker Cloud Commerce OS
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Yext
    Score6.7 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Square Online
    Score7.8 out of 10
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    FirstSpirt CMSIbexa DXPSpryker Cloud Commerce OS
    Likelihood to Recommend
    8.6
    (30 ratings)
    8.1
    (7 ratings)
    8.2
    (69 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    8.6
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (16 ratings)
    7.6
    (6 ratings)
    6.0
    (68 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (27 ratings)
    8.4
    (6 ratings)
    5.9
    (68 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (15 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    FirstSpirt CMSIbexa DXPSpryker Cloud Commerce OS
    Likelihood to Recommend
    Rezolve Ai Limited
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
    Read full review
    Ibexa
    I always recommend Ibexa DXP to my fellows. The only scenario that I would not recommend it is if the site is either too small, too simple, or that they simply cannot afford to stand it up properly.
    Read full review
    Spryker Systems, GmbH
    Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
    Read full review
    Pros
    Rezolve Ai Limited
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    Ibexa
    • Content Taxonomy: Content is managed in a tree. Though taxonomy vs folksonomy is a near-religious debate among professionals, clients seeing the system for the first time just seem to "get it" more often.
    • Content Flexibility: Common content types such as blog posts and articles are available out of the box. However, customizing these and creating new content types is very easy.
    • Developer Friendly: Developers need only a little PHP experience to get started. Of course being an expert doesn't hurt and opens the door for the development of custom modules.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
    • Scaling - Modern architecture makes it possible to scale flexible.
    • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
    • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
    • Order Management.
    Incentivized
    Read full review
    Cons
    Rezolve Ai Limited
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    Ibexa
    • Limited partners when you compare to other solutions (WordPress, Drupal, etc). It took us a while to find a solid, trusted developer.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
    • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
    • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Rezolve Ai Limited
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    Ibexa
    Very happy with current relationship and websites
    Incentivized
    Read full review
    Spryker Systems, GmbH
    No answers on this topic
    Usability
    Rezolve Ai Limited
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
    Read full review
    Ibexa
    It is quite easy to navigate through the backend and also, you can directly work in frontend view. Dynamic content can be created on the fly. Their Landing page features are awesome. You create a page by drag & drop.
    Read full review
    Spryker Systems, GmbH
    Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
    Read full review
    Reliability and Availability
    Rezolve Ai Limited
    We have never encountered any issues with the availability.
    Read full review
    Ibexa
    No answers on this topic
    Spryker Systems, GmbH
    No answers on this topic
    Performance
    Rezolve Ai Limited
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    Ibexa
    No answers on this topic
    Spryker Systems, GmbH
    No answers on this topic
    Support Rating
    Rezolve Ai Limited
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
    Read full review
    Ibexa
    They are directly reachable and help you to deal with other services, e.g. if would like to set up a CDN for China or if you would like to integrate a tool like HubSpot. If there is anything you are missing, they help you to find a workaround until they can deliver such items - like local language versions.
    Read full review
    Spryker Systems, GmbH
    Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
    Incentivized
    Read full review
    In-Person Training
    Rezolve Ai Limited
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    Ibexa
    No answers on this topic
    Spryker Systems, GmbH
    No answers on this topic
    Online Training
    Rezolve Ai Limited
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Read full review
    Ibexa
    No answers on this topic
    Spryker Systems, GmbH
    No answers on this topic
    Implementation Rating
    Rezolve Ai Limited
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Read full review
    Ibexa
    The partner selected makes a significant impact on the usability and experience
    Incentivized
    Read full review
    Spryker Systems, GmbH
    No answers on this topic
    Alternatives Considered
    Rezolve Ai Limited
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
    Read full review
    Ibexa
    eZ Publish isn't as large in community size and number of installations as other content management systems. However, it's just as capable and met our needs:
    • Developers, system administrators, and project manager can all speak the same language during the development and maintenance cycles of a site.
    • End-user training is very straight-forward.
    • Vendor support is available.
    • Client IT departments can access if need (developers/designers/sysadmins).
    • The community is there (forums) and there are solid contributions (extensions) from both the vendor and the community.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
    Read full review
    Contract Terms and Pricing Model
    Rezolve Ai Limited
    No answers on this topic
    Ibexa
    We’ve priced other enterprise products and found Ibexa DXP to be a bit more expensive. However, not enough to dissuade us from staying with the product.
    Read full review
    Spryker Systems, GmbH
    No answers on this topic
    Scalability
    Rezolve Ai Limited
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Read full review
    Ibexa
    No answers on this topic
    Spryker Systems, GmbH
    No answers on this topic
    Professional Services
    Rezolve Ai Limited
    No answers on this topic
    Ibexa
    The partner ecosystem is small. However, we've worked with two Ibexa partners over the last 10 years. They were very skilled. They were great companies. We've interviewed other Ibexa partners in North America. We found them all to be professional with solid resumes.
    Read full review
    Spryker Systems, GmbH
    No answers on this topic
    Return on Investment
    Rezolve Ai Limited
    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Incentivized
    Read full review
    Ibexa
    • Common knowledge: By making eZ a core offering, developers, system administrators, and project managers were able to communicate with each other effectively.
    • Training: Due to its content taxonomy, end-user training often went well.
    • Support: In our case, we had Gold support from eZ Publish which saved time and helped with customizations.
    Incentivized
    Read full review
    Spryker Systems, GmbH
    • Extending the reach and visibility of the brand through content and commerce.
    • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
    • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
    Incentivized
    Read full review
    ScreenShots

    Spryker Cloud Commerce OS Screenshots

    Screenshot of Out-of-the-box B2B Demo ShopScreenshot of Out-of-the-box B2C Demo ShopScreenshot of Any Device, Front-End, Touchpoint for current or future Commerce