What users are saying about
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Top Rated
5558 Ratings
4 Ratings
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Score 8 out of 100

Google Drive

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Top Rated
5558 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    File Sharing & Management

    CTERA Edge X Series

    Feature Set Not Supported
    N/A
    8.7

    Google Drive

    87%
    Google Drive ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    8.6
    86%
    175 Ratings

    Video files

    N/A
    0 Ratings
    8.3
    83%
    165 Ratings

    Audio files

    N/A
    0 Ratings
    8.7
    87%
    160 Ratings

    Document collaboration

    N/A
    0 Ratings
    9.3
    93%
    193 Ratings

    Access control

    N/A
    0 Ratings
    8.7
    87%
    190 Ratings

    File search

    N/A
    0 Ratings
    8.5
    85%
    194 Ratings

    Device sync

    N/A
    0 Ratings
    8.5
    85%
    181 Ratings

    Cloud Storage Security & Administration

    CTERA Edge X Series

    Feature Set Not Supported
    N/A
    8.7

    Google Drive

    87%
    Google Drive ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    8.9
    89%
    178 Ratings

    File organization

    N/A
    0 Ratings
    8.5
    85%
    188 Ratings

    Device management

    N/A
    0 Ratings
    8.7
    87%
    101 Ratings

    Cloud Storage Platform

    CTERA Edge X Series

    Feature Set Not Supported
    N/A
    8.7

    Google Drive

    87%
    Google Drive ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    8.8
    88%
    187 Ratings

    Reliability

    N/A
    0 Ratings
    8.9
    89%
    189 Ratings

    Storage Reports

    N/A
    0 Ratings
    8.5
    85%
    89 Ratings

    Attribute Ratings

    • Google Drive is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    1.0

    CTERA Edge X Series

    10%
    1 Rating
    8.9

    Google Drive

    89%
    196 Ratings

    Likelihood to Renew

    CTERA Edge X Series

    N/A
    0 Ratings
    9.9

    Google Drive

    99%
    5 Ratings

    Usability

    CTERA Edge X Series

    N/A
    0 Ratings
    5.7

    Google Drive

    57%
    37 Ratings

    Performance

    CTERA Edge X Series

    N/A
    0 Ratings
    9.4

    Google Drive

    94%
    14 Ratings

    Support Rating

    CTERA Edge X Series

    N/A
    0 Ratings
    5.5

    Google Drive

    55%
    83 Ratings

    In-Person Training

    CTERA Edge X Series

    N/A
    0 Ratings
    9.0

    Google Drive

    90%
    1 Rating

    Implementation Rating

    CTERA Edge X Series

    N/A
    0 Ratings
    8.0

    Google Drive

    80%
    9 Ratings

    Likelihood to Recommend

    CTERA

    This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
    Read full review

    Google

    Drive works wonders as a cloud storage tool for simple to medium complex projects. It allows any digital operation to grow remote and adds remote capabilities to collaborating on digital projects. For a small-medium operation, is an affordable option only bested by a NAS or any other kind of physical on-site storage solution. UI/UX is easy to understand and there's a very short learning curve to it. For bigger or multi-format operations where complex software files are to be used, I'd advise exploring more specific options.
    Read full review

    Pros

    CTERA

    • Standard File Backup
    Read full review

    Google

    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Read full review

    Cons

    CTERA

    • SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
    • Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
    • Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
    • Documentation, plenty of fodder but no real tech there.
    Read full review

    Google

    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Read full review

    Pricing Details

    CTERA Edge X Series

    Starting Price

    Editions & Modules

    CTERA Edge X Series editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Google Drive

      Starting Price

      $0 per month

      Editions & Modules

      Google Drive editions and modules pricing
      EditionModules
      Basic$6.001
      Business$12.002
      EnterpriseContact Vendor for Quote3

      Footnotes

      1. per month
      2. per month
      3. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Discounts are available for students, educators, and non profit organizations.

      Likelihood to Renew

      CTERA

      No answers on this topic

      Google

      For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
      Read full review

      Usability

      CTERA

      No answers on this topic

      Google

      It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
      Read full review

      Performance

      CTERA

      No answers on this topic

      Google

      The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
      Read full review

      Support Rating

      CTERA

      No answers on this topic

      Google

      It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
      Read full review

      In-Person Training

      CTERA

      No answers on this topic

      Google

      The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
      Read full review

      Implementation Rating

      CTERA

      No answers on this topic

      Google

      It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
      Read full review

      Alternatives Considered

      CTERA

      Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
      Read full review

      Google

      Google Drive was the 1st Product that I evaluated of its kind about 15 years ago. I used it then and I still use it. You do not require anything else. It is flexible, easy to use, and accessible. It also gives you a very decent space of 15 GB free of charge. Who needs anything else?
      Read full review

      Return on Investment

      CTERA

      • NONE, it about put us out of business
      Read full review

      Google

      • It is best to use if your university has partnered with Google. Unlimited Cloud Storage plus simplicity is evert student's dream!
      • It would be good, though, if Google would partner with other companies to be able to support/run other file types.
      • It is not pricey for all it's worth!
      Read full review

      Screenshots

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