Collaborate with your team to get the job done!
August 15, 2019

Collaborate with your team to get the job done!

Mandy Cramer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Drive

We use Google Drive to store files for easy access for all the sales team and accountants. This helps us keep track of invoices we owe money on as well as invoices we have billed to clients. We also use Google Drive to keep track of PODs when a delivery has been made. Our scanner can also directly upload files to Google Drive making it easy for us all to work remotely. For example, I live in Washington State, but my boss lives in Houston and his sales team are located in Houston, El Paso, and Mexico.
  • Allows team members to access, add or edit files in real-time.
  • Allows me to share spreadsheets and files with non-team members.
  • It is very easy to use and I love that it integrates directly to the computer so I don't have to upload and download files constantly.
  • The branding isn't my favorite for Google Drive.
  • It isn't as easy to use as Dropbox.
  • If a file is deleted from one location, it's permanently gone from all locations.
  • It has been wonderful for having remote team members able to pull up files when they need it.
  • The sales team is able to upload files the accounting team needs.
  • Google Drive is also great for collaborating on a single file and being able to submit it to clients.
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
I cannot really speak to the overall support for Google Drive since I've never had to call on support from the team at Google. That said, I'm sure any problems that come up would be easy to solve by talking to the team or even just looking up the answer on Google search.
In general, I prefer Dropbox to Google Drive because it has a better user interface and has the ability to rewind or recover deleted or lost files. They are both perfectly acceptable for file sharing, but I feel like Dropbox is easier and has a quicker upload/download speed for files as well. The nice point about Google Drive is the ease of being able to link files in an email if you're using Gmail.
Google Drive is perfect for team projects and as a cloud if you want to access your files from any computer or device. You do have to make sure to sign in to your account to access if the device you're on doesn't have the app downloaded to it. I wouldn't suggest using Google Drive if you're not on one of your main devices (i.e. on a public computer).

Google Drive Feature Ratings

Video files
Not Rated
Audio files
Not Rated
Document collaboration
Access control
File search
Device sync
User and role management
Not Rated
File organization
Device management
Storage Reports
Not Rated

Using Google Drive

Like to use
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • You can easily copy and paste things if you need to
  • You can access any files from any device that has the app or access to the internet
  • You can attach files to email directly from the drive.
  • Google Drive doesn't have a lovely interface, especially on the web.