What users are saying about

Google Drive

Google Drive
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Top Rated
5467 Ratings

Google Drive

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Top Rated
5467 Ratings
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Score 8.8 out of 100

Based on 5467 reviews and ratings

Feature Set Ratings

File Sharing & Management

8.7

Google Drive

87%

Versioning

8.5
85%
176 Ratings

Video files

8.3
83%
166 Ratings

Audio files

8.7
87%
161 Ratings

Document collaboration

9.3
93%
194 Ratings

Access control

8.7
87%
191 Ratings

File search

8.5
85%
195 Ratings

Device sync

8.5
85%
182 Ratings

Cloud Storage Security & Administration

8.7

Google Drive

87%

User and role management

8.9
89%
178 Ratings

File organization

8.5
85%
189 Ratings

Device management

8.7
87%
101 Ratings

Cloud Storage Platform

8.7

Google Drive

87%

Performance

8.7
87%
188 Ratings

Reliability

8.9
89%
190 Ratings

Storage Reports

8.5
85%
89 Ratings

Attribute Ratings

Likelihood to Recommend

8.9

Google Drive

89%
197 Ratings

Likelihood to Renew

9.9

Google Drive

99%
5 Ratings

Usability

6.2

Google Drive

62%
37 Ratings

Performance

9.4

Google Drive

94%
14 Ratings

Support Rating

6.1

Google Drive

61%
83 Ratings

In-Person Training

9.0

Google Drive

90%
1 Rating

Implementation Rating

8.0

Google Drive

80%
9 Ratings

Likelihood to Recommend

Google Drive

Drive works wonders as a cloud storage tool for simple to medium complex projects. It allows any digital operation to grow remote and adds remote capabilities to collaborating on digital projects. For a small-medium operation, is an affordable option only bested by a NAS or any other kind of physical on-site storage solution. UI/UX is easy to understand and there's a very short learning curve to it. For bigger or multi-format operations where complex software files are to be used, I'd advise exploring more specific options.

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Juan Miguel Rojas | TrustRadius Reviewer
Juan Miguel Rojas
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Pros

Google Drive

  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS

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Humayun Farooqi | TrustRadius Reviewer
Humayun Farooqi
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Cons

Google Drive

  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

Google Drive

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$0 per month

Google Drive Editions & Modules

Edition
Basic$6.001
Business$12.001
EnterpriseContact Vendor for Quote1
  1. per month
Additional Pricing Details
Discounts are available for students, educators, and non profit organizations.

Likelihood to Renew

Google Drive

Google Drive 9.9
Based on 5 answers
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.

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Sumant Luhar | TrustRadius Reviewer
Sumant Luhar
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Usability

Google Drive

Google Drive 6.2
Based on 37 answers
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.

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Mandy Cramer | TrustRadius Reviewer
Mandy Cramer
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Performance

Google Drive

Google Drive 9.4
Based on 14 answers
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Google Drive

Google Drive 6.1
Based on 83 answers
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.

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Kaya Gabriella | TrustRadius Reviewer
Kaya Gabriella
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In-Person Training

Google Drive

Google Drive 9.0
Based on 1 answer
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.

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Anonymous | TrustRadius Reviewer
Verified User
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Implementation Rating

Google Drive

Google Drive 8.0
Based on 9 answers
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases

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Elizabeth Sullivan-Hasson | TrustRadius Reviewer
Elizabeth Sullivan-Hasson
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Alternatives Considered

Google Drive

Google Drive was the 1st Product that I evaluated of its kind about 15 years ago. I used it then and I still use it. You do not require anything else. It is flexible, easy to use, and accessible. It also gives you a very decent space of 15 GB free of charge. Who needs anything else?

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Google Drive

  • It is best to use if your university has partnered with Google. Unlimited Cloud Storage plus simplicity is evert student's dream!
  • It would be good, though, if Google would partner with other companies to be able to support/run other file types.
  • It is not pricey for all it's worth!

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Nicolas Van Levi Buenviaje | TrustRadius Reviewer
Nicolas Van Levi Buenviaje
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Screenshots

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