35 Ratings
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Score 8.7 out of 100
4 Ratings
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Score 10 out of 100

Attribute Ratings

  • Reward Gateway Employee Engagement Platform (SmartHub) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.5

Culture Amp

95%
11 Ratings
10.0

Reward Gateway Employee Engagement Platform (SmartHub)

100%
2 Ratings

Likelihood to Recommend

Culture Amp

Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
Anonymous | TrustRadius Reviewer

Reward Gateway Employee Engagement Platform (SmartHub)

Because of it's scalability, the RG Employee Engagement Platform works for just about any company. It enables ease of communications, peer shout outs, rewards/recognition and the perks are a major bonus. I would recommend it for anyone looking for a platform like this.
Stefany Chadbon-Hooke, SPHR, SHRM-SCP (she/her) | TrustRadius Reviewer

Pros

Culture Amp

  • The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field.
  • The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis.
  • I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results.
Anonymous | TrustRadius Reviewer

Reward Gateway Employee Engagement Platform (SmartHub)

  • Integrates well with other software platforms (e.g. our HR system).
  • Easy to implement.
  • Very user-friendly interface.
Phil Burgess | TrustRadius Reviewer

Cons

Culture Amp

  • They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
  • Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).
Anonymous | TrustRadius Reviewer

Reward Gateway Employee Engagement Platform (SmartHub)

  • The SmartHub is a bit intimidating BUT end users don't really have to modify it unless they want to, I try not to and my account manager helps with changes.
  • There are honestly no negatives, the platform is amazing
Stefany Chadbon-Hooke, SPHR, SHRM-SCP (she/her) | TrustRadius Reviewer

Pricing Details

Culture Amp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Reward Gateway Employee Engagement Platform (SmartHub)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

Alternatives Considered

Culture Amp

Culture Amp is the first such tool I have used. I find it to be very well rounded and useful, especially since culture is one of the trickiest parts of a business to get a hold of as related to the bottom line. The fact that followup on goals and feedback can be done thanks to the platform is a very strong point.
Andrew Nicolás Barajas Mc. Whinney | TrustRadius Reviewer

Reward Gateway Employee Engagement Platform (SmartHub)

TinyPulse was an excellent platform for getting feedback from employees, and having a dialogue with them about it, but less well suited as a communications or recognition platform.
Phil Burgess | TrustRadius Reviewer

Return on Investment

Culture Amp

  • We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us.
  • The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users.
  • We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments.
Lisa Shapiro | TrustRadius Reviewer

Reward Gateway Employee Engagement Platform (SmartHub)

  • Increased transparancy throughout the organization
  • Better, more immediate communications
  • Increased comradery between department
  • Recognition is immediate
  • improved cultural alignment
Stefany Chadbon-Hooke, SPHR, SHRM-SCP (she/her) | TrustRadius Reviewer

Screenshots

Culture Amp

Reward Gateway Employee Engagement Platform (SmartHub)

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