What users are saying about

Curalate vs Yotpo

Curalate
11 Ratings
Yotpo
56 Ratings

Curalate

11 Ratings
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Score 6.5 out of 100

Based on 11 reviews and ratings

Yotpo

56 Ratings
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Score 7.3 out of 100

Based on 56 reviews and ratings

Attribute Ratings

  • Curalate is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Curalate

90%
1 Rating
7.5

Yotpo

75%
23 Ratings

Likelihood to Renew

Curalate

N/A
0 Ratings
5.0

Yotpo

50%
1 Rating

Usability

Curalate

N/A
0 Ratings
9.4

Yotpo

94%
2 Ratings

Support Rating

Curalate

N/A
0 Ratings
9.2

Yotpo

92%
25 Ratings

Likelihood to Recommend

Curalate

It is very well suited for scheduling Instagram posts, and tagging products from our eCommerce site using Like2Buy. We are just about to start using another product of theirs. Very competitive pricing.

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Andrew Shusterman | TrustRadius Reviewer
Andrew Shusterman
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Yotpo

If you need an excellent mechanism to collect and publish customer reviews, Yotpo is the best that we have found. We love the feature set that is provided, even if you are using the basic membership to get started. Where it is really good is the collection and managing of reviews. The email request setup is simple and easy to use. The publishing and commenting on reviews can be managed easily in the backend. It syncs up nicely to our website providers, and we have used it on a few different platforms without any problems. The pricing on it is also very competitive when you price it out against so of the other big-name players in the space.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Curalate

  • Very intuitive/easy to use. Interface is well-designed.
  • Great content uploader with product tagging capabilities integrating Like2Buy.
  • Great customer service! Our rep is very knowledgeable and attentive.

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Andrew Shusterman | TrustRadius Reviewer
Andrew Shusterman
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Yotpo

  • Yotpo alerts us by email when a new review comes in which encourages us to log in and check the Yopto dashboard to see if anything needs tending to.
  • With one click we can publish a Yotpo review to our website, than another click and it pushes the review to Twitter, and Facebook.
  • Even the free version has lots of useful features.

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Vivian Vassar | TrustRadius Reviewer
Vivian Vassar
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Cons

Curalate

  • Honestly, they are doing a great job, and I can't think of anything I could see them doing differently.

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Andrew Shusterman | TrustRadius Reviewer
Andrew Shusterman
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Yotpo

  • The customer photos are too small. We'd like to be able to display the photos that customers upload as much larger. They're almost thumbnails.
  • Yotpo widgets slow down site speed so we can't use any of them. The only one we can use is the reviews page.

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Michele Riley | TrustRadius Reviewer
Michele Riley
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Pricing Details

Curalate

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Curalate Editions & Modules

—
Additional Pricing Details
—

Yotpo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 Includes 50 Monthly Orders

Yotpo Editions & Modules

Edition
FreeFree1
Premium$7992
  1. Includes 50 Monthly Orders
  2. per month
Additional Pricing Details
—

Likelihood to Renew

Curalate

No score
No answers yet
No answers on this topic

Yotpo

Yotpo 5.0
Based on 1 answer
Our organization is very lean and agile and does not have the resources to staff either a Marketing or Customer Service Team member on reviews full time. We know and understand the value of such an individual but are unable to staff a position at this point. This reduces the value of the tool in our eyes.

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Zach Shelley | TrustRadius Reviewer
Zach Shelley
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Usability

Curalate

No score
No answers yet
No answers on this topic

Yotpo

Yotpo 9.4
Based on 2 answers
I think the platform back end could be easier and more intuitive, but we are able to get around and accomplish what we need to with minimal training or guidance. Specifically, we had complications with trying to do something as simple as sending ourselves test emails and adjusting image sizes pulling from our product catalog so that the review request email images would be clear.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Curalate

No score
No answers yet
No answers on this topic

Yotpo

Yotpo 9.2
Based on 25 answers
Live chat is always ready to help. Even when they do not have an immediate answer, we hear back from them within a reasonable time frame. Communication from the account manager is great as well. The team has been very supportive in listening to new ideas, needs, and updates based on real-time on-site data.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

Curalate

Hootsuite is great, but Curalate allows you to schedule videos, which is a huge advantage. The Like2Buy integration is also key.

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Andrew Shusterman | TrustRadius Reviewer
Andrew Shusterman
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Yotpo

I have only used one other service prior to Yotpo (I don't remember what it was) and Yotpo outperforms them. Yotpo is really intuitive and easy to navigate/install from a Shopify user perspective. When Pixel union releases their customer review service I may try it out since they are my theme provider and it may integrate more seamlessly.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Curalate

  • Decent increase in web traffic via the Like2Buy functionality.
  • Small increase in sales via Instagram posts featuring Like2Buy links.

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Andrew Shusterman | TrustRadius Reviewer
Andrew Shusterman
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Yotpo

  • We got complaints about not having enough pictures of projects. Yotpo completely negated that complaint with the UGC implementation on our website.
  • If my memory serves me right, 98% of our customers directly interact with some Yotpo widget on our site. That's a lot.

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Shane Siever | TrustRadius Reviewer
Shane Siever
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