Curalate vs Yotpo

Likelihood to Recommend

It is very well suited for scheduling Instagram posts, and tagging products from our eCommerce site using Like2Buy. We are just about to start using another product of theirs. Very competitive pricing.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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If you need an excellent mechanism to collect and publish customer reviews, Yotpo is the best that we have found. We love the feature set that is provided, even if you are using the basic membership to get started. Where it is really good is the collection and managing of reviews. The email request setup is simple and easy to use. The publishing and commenting on reviews can be managed easily in the backend. It syncs up nicely to our website providers, and we have used it on a few different platforms without any problems. The pricing on it is also very competitive when you price it out against so of the other big-name players in the space.

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Verified User

C-Level Executive in Marketing

Health, Wellness and Fitness Company, 11-50 employees

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Pros

Very intuitive/easy to use. Interface is well-designed.
Great content uploader with product tagging capabilities integrating Like2Buy.
Great customer service! Our rep is very knowledgeable and attentive.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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Yotpo alerts us by email when a new review comes in which encourages us to log in and check the Yopto dashboard to see if anything needs tending to.
With one click we can publish a Yotpo review to our website, than another click and it pushes the review to Twitter, and Facebook.
Even the free version has lots of useful features.

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Vivian Vassar

Owner

Hey Viv IncApparel & Fashion, 1-10 employees

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Cons

Honestly, they are doing a great job, and I can't think of anything I could see them doing differently.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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The customer photos are too small. We'd like to be able to display the photos that customers upload as much larger. They're almost thumbnails.
Yotpo widgets slow down site speed so we can't use any of them. The only one we can use is the reviews page.

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Michele Riley

Manager

DoggieLawnRetail, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Yotpo 5.0

Based on 1 answer

Our organization is very lean and agile and does not have the resources to staff either a Marketing or Customer Service Team member on reviews full time. We know and understand the value of such an individual but are unable to staff a position at this point. This reduces the value of the tool in our eyes.

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Zach Shelley

Senior eCommerce Project Manager

WaterFilters.NETConsumer Goods, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Yotpo 8.5

Based on 2 answers

I think the platform back end could be easier and more intuitive, but we are able to get around and accomplish what we need to with minimal training or guidance. Specifically, we had complications with trying to do something as simple as sending ourselves test emails and adjusting image sizes pulling from our product catalog so that the review request email images would be clear.

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Verified User

Director in Marketing

Retail Company, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

Yotpo 8.4

Based on 12 answers

Yotpo is pretty good about making sure you understand its tools. I frequently get emails from the company that alerts me of new features or ways I can use current features more effectively. Also, their online chat support is super responsive. If I have an issue, I hardly have to wait to chat with a representative to get it resolved.

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Adam Dawson

Digital Marketing Coordinator

e3 DiagnosticsMedical Devices, 201-500 employees

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Alternatives Considered

Hootsuite is great, but Curalate allows you to schedule videos, which is a huge advantage. The Like2Buy integration is also key.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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We experimented briefly with the Shopify Reviews app, but saw almost no response as the emails had to be sent manually or otherwise automated. Yotpo made it super easy and our response rate is very good now. You can do the math for your business, but if it helps drive X additional sales and costs you Y for the software

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John Wilkinson

COO

USA eShopConsumer Goods, 1-10 employees

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Return on Investment

Decent increase in web traffic via the Like2Buy functionality.
Small increase in sales via Instagram posts featuring Like2Buy links.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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Yotpo was very useful in the beginning offering a simple service, well executed for a reasonable price. But when they suddenly raised it from $30 per month to $399 per month, they completely priced my business out and now I'm stuck with hundreds of reviews on their platform that I must find a way to migrate elsewhere so as not to lose the reviews I've collected with them.

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Aaron Shaffier

Owner Mezuzahstore.com

IndependentRetail, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Curalate

Yotpo

Pros

Cons

Likelihood to Renew

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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