11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.5 out of 100
Based on 11 reviews and ratings
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 56 reviews and ratings
Attribute Ratings
- Curalate is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
Curalate
90%
1 Rating
7.5
Yotpo
75%
23 Ratings
Likelihood to Renew
Curalate
N/A
0 Ratings
5.0
Yotpo
50%
1 Rating
Usability
Curalate
N/A
0 Ratings
9.4
Yotpo
94%
2 Ratings
Support Rating
Curalate
N/A
0 Ratings
9.2
Yotpo
92%
25 Ratings
Likelihood to Recommend
Curalate
It is very well suited for scheduling Instagram posts, and tagging products from our eCommerce site using Like2Buy. We are just about to start using another product of theirs. Very competitive pricing.
Social Media Manager
TillysRetail, 1001-5000 employees
Yotpo
If you need an excellent mechanism to collect and publish customer reviews, Yotpo is the best that we have found. We love the feature set that is provided, even if you are using the basic membership to get started. Where it is really good is the collection and managing of reviews. The email request setup is simple and easy to use. The publishing and commenting on reviews can be managed easily in the backend. It syncs up nicely to our website providers, and we have used it on a few different platforms without any problems. The pricing on it is also very competitive when you price it out against so of the other big-name players in the space.

Verified User
C-Level Executive in Marketing
Health, Wellness and Fitness Company, 11-50 employeesPros
Curalate
- Very intuitive/easy to use. Interface is well-designed.
- Great content uploader with product tagging capabilities integrating Like2Buy.
- Great customer service! Our rep is very knowledgeable and attentive.
Social Media Manager
TillysRetail, 1001-5000 employees
Yotpo
- Yotpo alerts us by email when a new review comes in which encourages us to log in and check the Yopto dashboard to see if anything needs tending to.
- With one click we can publish a Yotpo review to our website, than another click and it pushes the review to Twitter, and Facebook.
- Even the free version has lots of useful features.
Owner
Hey Viv IncApparel & Fashion, 1-10 employees
Cons
Curalate
- Honestly, they are doing a great job, and I can't think of anything I could see them doing differently.
Social Media Manager
TillysRetail, 1001-5000 employees
Yotpo
- The customer photos are too small. We'd like to be able to display the photos that customers upload as much larger. They're almost thumbnails.
- Yotpo widgets slow down site speed so we can't use any of them. The only one we can use is the reviews page.
Manager
DoggieLawnRetail, 1-10 employees
Pricing Details
Curalate
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Curalate Editions & Modules
—
Additional Pricing Details
—Yotpo
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 Includes 50 Monthly Orders
Yotpo Editions & Modules
Edition
Free | Free1 |
---|---|
Premium | $7992 |
- Includes 50 Monthly Orders
- per month
Additional Pricing Details
—Likelihood to Renew
Curalate
No score
No answers yet
No answers on this topic
Yotpo
Yotpo 5.0
Based on 1 answer
Our organization is very lean and agile and does not have the resources to staff either a Marketing or Customer Service Team member on reviews full time. We know and understand the value of such an individual but are unable to staff a position at this point. This reduces the value of the tool in our eyes.
Senior eCommerce Project Manager
WaterFilters.NETConsumer Goods, 51-200 employees
Usability
Curalate
No score
No answers yet
No answers on this topic
Yotpo
Yotpo 9.4
Based on 2 answers
I think the platform back end could be easier and more intuitive, but we are able to get around and accomplish what we need to with minimal training or guidance. Specifically, we had complications with trying to do something as simple as sending ourselves test emails and adjusting image sizes pulling from our product catalog so that the review request email images would be clear.

Verified User
Director in Marketing
Retail Company, 11-50 employeesSupport Rating
Curalate
No score
No answers yet
No answers on this topic
Yotpo
Yotpo 9.2
Based on 25 answers
Live chat is always ready to help. Even when they do not have an immediate answer, we hear back from them within a reasonable time frame. Communication from the account manager is great as well. The team has been very supportive in listening to new ideas, needs, and updates based on real-time on-site data.

Verified User
Director in Other
Apparel & Fashion Company, 201-500 employeesAlternatives Considered
Curalate
Hootsuite is great, but Curalate allows you to schedule videos, which is a huge advantage. The Like2Buy integration is also key.
Social Media Manager
TillysRetail, 1001-5000 employees
Yotpo
I have only used one other service prior to Yotpo (I don't remember what it was) and Yotpo outperforms them. Yotpo is really intuitive and easy to navigate/install from a Shopify user perspective. When Pixel union releases their customer review service I may try it out since they are my theme provider and it may integrate more seamlessly.

Verified User
Director in Manufacturing
Health, Wellness and Fitness Company, 1-10 employeesReturn on Investment
Curalate
- Decent increase in web traffic via the Like2Buy functionality.
- Small increase in sales via Instagram posts featuring Like2Buy links.
Social Media Manager
TillysRetail, 1001-5000 employees
Yotpo
- We got complaints about not having enough pictures of projects. Yotpo completely negated that complaint with the UGC implementation on our website.
- If my memory serves me right, 98% of our customers directly interact with some Yotpo widget on our site. That's a lot.
Internet Marketing Coordinator
Real Milk Paint Co.Consumer Goods, 11-50 employees