Curalate vs Yotpo

Likelihood to Recommend

It is very well suited for scheduling Instagram posts, and tagging products from our eCommerce site using Like2Buy. We are just about to start using another product of theirs. Very competitive pricing.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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If you have an ecommerce website Yotpo does the job. It's dependable, easy to install, and you can set up a funnel to get the customer to review your site or product, then ask them to post a review on social media by offering an incentive. If you're a small business this can work as a set it and forget it system that just needs to be checked once in awhile if you are short on time. When you do check in you can push the reviews yourself to social sites. The free version does not do this automatically as far as I know

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Vivian Vassar

Owner

Hey Viv IncApparel & Fashion, 1-10 employees

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Pros

Very intuitive/easy to use. Interface is well-designed.
Great content uploader with product tagging capabilities integrating Like2Buy.
Great customer service! Our rep is very knowledgeable and attentive.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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Yotpo alerts us by email when a new review comes in which encourages us to log in and check the Yopto dashboard to see if anything needs tending to.
With one click we can publish a Yotpo review to our website, than another click and it pushes the review to Twitter, and Facebook.
Even the free version has lots of useful features.

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Vivian Vassar

Owner

Hey Viv IncApparel & Fashion, 1-10 employees

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Cons

Honestly, they are doing a great job, and I can't think of anything I could see them doing differently.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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Limited Amount of Automation
Exceptionally Manual Response Process
Tool UI could be easier to use

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Zach Shelley

Senior eCommerce Project Manager

WaterFilters.NETConsumer Goods, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

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Yotpo 5.0

Based on 1 answer

Our organization is very lean and agile and does not have the resources to staff either a Marketing or Customer Service Team member on reviews full time. We know and understand the value of such an individual but are unable to staff a position at this point. This reduces the value of the tool in our eyes.

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Zach Shelley

Senior eCommerce Project Manager

WaterFilters.NETConsumer Goods, 51-200 employees

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Usability

No score

No answers yet

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Yotpo 7.0

Based on 1 answer

I think the platform back end could be easier and more intuitive, but we are able to get around and accomplish what we need to with minimal training or guidance. Specifically, we had complications with trying to do something as simple as sending ourselves test emails and adjusting image sizes pulling from our product catalog so that the review request email images would be clear.

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Verified User

Director in Marketing

Retail Company, 11-50 employees

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Support

No score

No answers yet

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Yotpo 8.3

Based on 3 answers

I have never used Yotpo support. I read their help section and usually can figure out the answer myself

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Vivian Vassar

Owner

Hey Viv IncApparel & Fashion, 1-10 employees

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Alternatives Considered

Hootsuite is great, but Curalate allows you to schedule videos, which is a huge advantage. The Like2Buy integration is also key.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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We experimented briefly with the Shopify Reviews app, but saw almost no response as the emails had to be sent manually or otherwise automated. Yotpo made it super easy and our response rate is very good now. You can do the math for your business, but if it helps drive X additional sales and costs you Y for the software

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John Wilkinson

COO

USA eShopConsumer Goods, 1-10 employees

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Return on Investment

Decent increase in web traffic via the Like2Buy functionality.
Small increase in sales via Instagram posts featuring Like2Buy links.

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Andrew Shusterman

Social Media Manager

TillysRetail, 1001-5000 employees

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Hard to measure directly, but we know that sales are growing and that positive product/site reviews are helping reinforce customer interest/confidence.

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John Wilkinson

COO

USA eShopConsumer Goods, 1-10 employees

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Curalate

Yotpo

Pros

Cons

Likelihood to Renew

Usability

Support

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Curalate Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Yotpo Editions & Modules

Edition

Additional Pricing Details

Add comparison