8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 8 reviews and ratings
Top Rated
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 38 reviews and ratings
Likelihood to Recommend
Curalate
It is very well suited for scheduling Instagram posts, and tagging products from our eCommerce site using Like2Buy. We are just about to start using another product of theirs. Very competitive pricing.
Social Media Manager
TillysRetail, 1001-5000 employees
Yotpo
If you need an excellent mechanism to collect and publish customer reviews, Yotpo is the best that we have found. We love the feature set that is provided, even if you are using the basic membership to get started. Where it is really good is the collection and managing of reviews. The email request setup is simple and easy to use. The publishing and commenting on reviews can be managed easily in the backend. It syncs up nicely to our website providers, and we have used it on a few different platforms without any problems. The pricing on it is also very competitive when you price it out against so of the other big-name players in the space.

Verified User
C-Level Executive in Marketing
Health, Wellness and Fitness Company, 11-50 employeesPros
Curalate
- Very intuitive/easy to use. Interface is well-designed.
- Great content uploader with product tagging capabilities integrating Like2Buy.
- Great customer service! Our rep is very knowledgeable and attentive.
Social Media Manager
TillysRetail, 1001-5000 employees
Yotpo
- Yotpo alerts us by email when a new review comes in which encourages us to log in and check the Yopto dashboard to see if anything needs tending to.
- With one click we can publish a Yotpo review to our website, than another click and it pushes the review to Twitter, and Facebook.
- Even the free version has lots of useful features.
Owner
Hey Viv IncApparel & Fashion, 1-10 employees
Cons
Curalate
- Honestly, they are doing a great job, and I can't think of anything I could see them doing differently.
Social Media Manager
TillysRetail, 1001-5000 employees
Yotpo
- The customer photos are too small. We'd like to be able to display the photos that customers upload as much larger. They're almost thumbnails.
- Yotpo widgets slow down site speed so we can't use any of them. The only one we can use is the reviews page.
Manager
DoggieLawnRetail, 1-10 employees
Likelihood to Renew
Curalate
No score
No answers yet
No answers on this topic
Yotpo
Yotpo 5.0
Based on 1 answer
Our organization is very lean and agile and does not have the resources to staff either a Marketing or Customer Service Team member on reviews full time. We know and understand the value of such an individual but are unable to staff a position at this point. This reduces the value of the tool in our eyes.
Senior eCommerce Project Manager
WaterFilters.NETConsumer Goods, 51-200 employees
Usability
Curalate
No score
No answers yet
No answers on this topic
Yotpo
Yotpo 9.0
Based on 2 answers
I think the platform back end could be easier and more intuitive, but we are able to get around and accomplish what we need to with minimal training or guidance. Specifically, we had complications with trying to do something as simple as sending ourselves test emails and adjusting image sizes pulling from our product catalog so that the review request email images would be clear.

Verified User
Director in Marketing
Retail Company, 11-50 employeesSupport Rating
Curalate
No score
No answers yet
No answers on this topic
Yotpo
Yotpo 8.8
Based on 14 answers
Live chat is always ready to help. Even when they do not have an immediate answer, we hear back from them within a reasonable time frame. Communication from the account manager is great as well. The team has been very supportive in listening to new ideas, needs, and updates based on real-time on-site data.

Verified User
Director in Other
Apparel & Fashion Company, 201-500 employeesAlternatives Considered
Curalate
Hootsuite is great, but Curalate allows you to schedule videos, which is a huge advantage. The Like2Buy integration is also key.
Social Media Manager
TillysRetail, 1001-5000 employees
Yotpo
We experimented briefly with the Shopify Reviews app, but saw almost no response as the emails had to be sent manually or otherwise automated. Yotpo made it super easy and our response rate is very good now. You can do the math for your business, but if it helps drive X additional sales and costs you Y for the software
COO
USA eShopConsumer Goods, 1-10 employees
Return on Investment
Curalate
- Decent increase in web traffic via the Like2Buy functionality.
- Small increase in sales via Instagram posts featuring Like2Buy links.
Social Media Manager
TillysRetail, 1001-5000 employees
Yotpo
- Yotpo was very useful in the beginning offering a simple service, well executed for a reasonable price. But when they suddenly raised it from $30 per month to $399 per month, they completely priced my business out and now I'm stuck with hundreds of reviews on their platform that I must find a way to migrate elsewhere so as not to lose the reviews I've collected with them.
Owner Mezuzahstore.com
IndependentRetail, 1-10 employees
Screenshots
Pricing Details
Curalate
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Curalate Editions & Modules
—
Additional Pricing Details
—Yotpo
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Yotpo Editions & Modules
Edition
Free | Free1 |
---|---|
Premium | $7992 |
- Includes 50 Monthly Orders
- per month