Customer.io vs. Springbot
Customer.io vs. Springbot
Product | Rating | Most Used By | Product Summary | Starting Price |
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Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month | |
Springbot | N/A | Springbot aims to bring all the marketing capabilities large retailers have to small businesses at a fraction of the cost. Through Springbot, online stores will be able to leverage automated marketing on channels such as email, SMS, social and online ads. Business owners and marketers who find themselves wearing many hats can still send the right message at the right time with confidence. With an all-in-one marketing automation platform designed with ease of use in mind, business… | $199 for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options. |
Customer.io | Springbot | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | See website for pricing calculator for additional pricing options. | ||||||||||||||
More Pricing Information |
Customer.io | Springbot | |
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Email & Online Marketing |
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Lead Management |
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Campaign Management |
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Social Media Marketing |
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Reporting & Analytics |
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Platform & Infrastructure |
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Customer.io | Springbot | |
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Small Businesses | Simplify360 Score 7.9 out of 10 | SALESmanago Score 9.6 out of 10 |
Medium-sized Companies | SAP Service Cloud Score 9.2 out of 10 | SALESmanago Score 9.6 out of 10 |
Enterprises | SAP Service Cloud Score 9.2 out of 10 | PFL Direct Mail Platform Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Customer.io | Springbot | |
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Likelihood to Recommend | 9.9 (8 ratings) | 3.8 (5 ratings) |
Usability | - (0 ratings) | 3.7 (4 ratings) |
Support Rating | - (0 ratings) | 4.2 (3 ratings) |
Customer.io | Springbot | |
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Likelihood to Recommend | ![]() Customer.io
| Springbot Inc.
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Pros | ![]() Customer.io
| Springbot Inc.
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Cons | ![]() Customer.io
| Springbot Inc.
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Usability | ![]() Customer.io No answers on this topic | Springbot Inc.
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Support Rating | ![]() Customer.io No answers on this topic | Springbot Inc.
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Alternatives Considered | ![]() Customer.io
| Springbot Inc.
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Return on Investment | ![]() Customer.io
| Springbot Inc.
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ScreenShots | Customer.io Screenshots | Springbot Screenshots |