Likelihood to Recommend CvViz is more suited to technical roles. You can run video interviews and tests where you can observe the practical skills of applicants i.e getting developers to code/debug. It's also good for verbal communication skills testing i.e recording role play with prospective sales employees. The downside is that you can't really use this to test the project management skills of prospects, but that isn't a failing of CvViz specifically, it's more about the lack of virtual recruitment tests for this space.
Read full review iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
Read full review Pros Centralized dashboard to keep up with the key metrics like total resumes and pass through rate Multi vendor and multi customer so hiring for all companies or clients. perfect for recruitment agencies Easily filter all the candidates by status, source, tags, qualifications and so much more Read full review The opt-out message after the 1st text helps weed out the people who are not interested. Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people. Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things. Read full review Cons The mobile experience specifically for job posting is lacking. Some of the drop-down elements don't appear in mobile view. The 'add candidate to database' section via web shouldn't have qualification as a mandatory field. Not all qualifications are standardized so it limits searching. You can only post by local currency which can be an issue if you're looking to recruit freelancers from other countries as you can't attract them via their local currency. Read full review Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor Read full review Likelihood to Renew I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Read full review Usability We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
Read full review Reliability and Availability There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Marc LeVine e-Recruiter and "Employer of Choice" Marketer
Read full review Performance We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine e-Recruiter and "Employer of Choice" Marketer
Read full review Support Rating Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
Read full review Online Training I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Read full review Implementation Rating I wasn't involved with the implementation. It was before my time
Read full review Alternatives Considered Only used Indeed before so I didn't know what was possible when it came to recruiting and resume management software. Then I discovered CVViZ and was blown away by its collection of easy-to-use features. It has a great roadmap and a dedicated team of developers and to ensure it's going to be a fantastic investment.
Read full review Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
Read full review Scalability iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine e-Recruiter and "Employer of Choice" Marketer
Read full review Return on Investment Custom recruitment tool helps us add value to our clients because it centralizes where data is stored. Negative part is there are no white label options. Easy to scale and deploy keeps us agile and able to increase workload without a dip in performance. Read full review We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess. Read full review ScreenShots