CX Moments by Scorebuddy vs. Qualtrics XM for Strategy and Research
CX Moments by Scorebuddy vs. Qualtrics XM for Strategy and Research
Product | Rating | Most Used By | Product Summary | Starting Price |
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CX Moments | N/A | CX Moments, a Scorebuddy solution since the 2021 acquisition, gathers insights from customer conversations to help users discover what bothers customers and hurts a business the most. Users can categorize and trend 100,000's of customer support cases, tickets and live chats. | N/A | |
Qualtrics | N/A | Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform. | $1,500 per user/per year |
CX Moments by Scorebuddy | Qualtrics XM for Strategy and Research | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CX Moments by Scorebuddy | Qualtrics XM for Strategy and Research | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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CX Moments by Scorebuddy | Qualtrics XM for Strategy and Research | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | SurveyMonkey Score 8.2 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | QuestionPro Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | QuestionPro Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CX Moments by Scorebuddy | Qualtrics XM for Strategy and Research | |
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Likelihood to Recommend | - (0 ratings) | 3.7 (170 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (41 ratings) |
Usability | - (0 ratings) | 3.7 (21 ratings) |
Availability | - (0 ratings) | 9.0 (1 ratings) |
Performance | - (0 ratings) | 5.5 (1 ratings) |
Support Rating | - (0 ratings) | 1.8 (22 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
CX Moments by Scorebuddy | Qualtrics XM for Strategy and Research | |
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Likelihood to Recommend | Scorebuddy No answers on this topic | Qualtrics |
Pros | Scorebuddy No answers on this topic | Qualtrics |
Cons | Scorebuddy No answers on this topic | Qualtrics |
Likelihood to Renew | Scorebuddy No answers on this topic | Qualtrics |
Usability | Scorebuddy No answers on this topic | Qualtrics |
Support Rating | Scorebuddy No answers on this topic | Qualtrics |
Online Training | Scorebuddy No answers on this topic | Qualtrics |
Implementation Rating | Scorebuddy No answers on this topic | Qualtrics |
Alternatives Considered | Scorebuddy No answers on this topic | Qualtrics |
Return on Investment | Scorebuddy No answers on this topic | Qualtrics |
ScreenShots | Qualtrics Screenshots |