TrustRadius: an HG Insights company

CyberArk Privileged Access Management vs. Remote Desktop Manager vs. mRemoteNG

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CyberArk Privileged Access Management

    Score8.5 out of 10
    N/ACyberArk is a privileged account and access security suite issued by the company of the same name in Massachusetts . The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets.N/A

    Remote Desktop Manager

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.

    $20

    per month per user

    mRemoteNG

    Score8.7 out of 10
    N/AmRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A
    Pricing
    CyberArk Privileged Access ManagementRemote Desktop ManagermRemoteNG
    Editions & Modules
    No answers on this topic
    Team Remote Access Management
    $20
    per month per user
    Starter
    $25
    per month per user, up to 5 users
    Team Remote Connection Management
    $30
    per month per user
    Team Privileged Access Management
    $50
    per month per user
    Enterprise
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    Platinum
    Contact Sales
    Unlimited Users, Multiple Sites, Worldwide
    No answers on this topic
    Offerings
    Pricing Offerings
    CyberArk Privileged Access ManagementRemote Desktop ManagermRemoteNG
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsCyberArk offers a variety of Identity Security packages for different user types within an organization.
    More Pricing Information
    Community Pulse
    CyberArk Privileged Access ManagementRemote Desktop ManagermRemoteNG
    Considered Multiple Products
    Cyberark
    No answer on this topic
    Devolutions
    Chose Remote Desktop Manager
    From a multi-user perspective, we felt Remote Desktop Manager outperformed mRemoteNG and RDCMan as both of those tools required we copy/share their datafiles to keep everyone up to date.
    Incentivized
    Open Source
    Chose mRemoteNG
    Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    96%
    Would buy again
    24 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    96%
    Delivers good value for the price
    23 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    96%
    Happy with the feature set
    24 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    21 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    CyberArk Privileged Access ManagementRemote Desktop ManagermRemoteNG
    Remote Administration
    Comparison of Remote Administration features of CyberArk Privileged Access Management and Remote Desktop Manager and mRemoteNG
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Remote Desktop Manager
    9.1
    54 Ratings
    14% above category average
    mRemoteNG
    8.6
    6 Ratings
    9% above category average
    Screen sharing00 Ratings10.026 Ratings8.01 Ratings
    File transfer00 Ratings9.836 Ratings5.13 Ratings
    Instant message00 Ratings9.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.819 Ratings10.01 Ratings
    Access to sleeping/powered-off computers00 Ratings8.75 Ratings00 Ratings
    Over-the-Internet remote session00 Ratings9.246 Ratings9.63 Ratings
    Initiate remote control from mobile00 Ratings7.427 Ratings00 Ratings
    Remote management of servers & workstations00 Ratings10.051 Ratings10.06 Ratings
    Remote Active Directory® management00 Ratings8.324 Ratings9.03 Ratings
    Centralized management dashboard00 Ratings9.843 Ratings9.23 Ratings
    Session record00 Ratings9.323 Ratings10.01 Ratings
    Annotations00 Ratings10.026 Ratings7.01 Ratings
    Monitoring and Alerts00 Ratings8.018 Ratings9.01 Ratings
    Multi-platform remote control00 Ratings9.843 Ratings7.46 Ratings
    Best Alternatives
    CyberArk Privileged Access ManagementRemote Desktop ManagermRemoteNG
    Small Businesses
    No answers on this topic
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Delinea Secret Server
    Score7.2 out of 10
    Splashtop
    Score9.1 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Endpoint Privilege Management
    Score10 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CyberArk Privileged Access ManagementRemote Desktop ManagermRemoteNG
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.6
    (54 ratings)
    9.1
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.7
    (12 ratings)
    9.1
    (3 ratings)
    Support Rating
    7.2
    (4 ratings)
    9.0
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CyberArk Privileged Access ManagementRemote Desktop ManagermRemoteNG
    Likelihood to Recommend
    Cyberark
    The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
    Incentivized
    Read full review
    Devolutions
    If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
    Read full review
    Open Source
    Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
    Incentivized
    Read full review
    Pros
    Cyberark
    • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
    • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
    • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
    Incentivized
    Read full review
    Devolutions
    • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
    • Working from home logging onto office based machine.
    • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
    • Speed and cost elements are critical here.
    Incentivized
    Read full review
    Open Source
    • Easy to organize and group servers.
    • Many different protocols for remote access.
    • The ability to make use of external applications for non-directly supported protocols.
    • Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick.
    • Easy to export and share config with new team members (be mindful of what you do with passwords though).
    Incentivized
    Read full review
    Cons
    Cyberark
    • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
    • More options when storing passwords - especially for network based passwords
    • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
    Incentivized
    Read full review
    Devolutions
    • Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back
    • Would be great if it could also connect to serverless SQL instances like Azure SQL
    • If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works
    Incentivized
    Read full review
    Open Source
    • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
    • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
    Incentivized
    Read full review
    Likelihood to Renew
    Cyberark
    No answers on this topic
    Devolutions
    I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
    Read full review
    Open Source
    No answers on this topic
    Usability
    Cyberark
    It’s very usable once the complexity of deployment has completed. It is a useful tool that is easy to learn and the user interface is laid out well. It works with SSO for our organization which makes secure login very fast as well. It works well across our need of on premises systems and cloud very quickly.
    Incentivized
    Read full review
    Devolutions
    Due to the way our business works, the use of Remote Desktop Manager is limited to the IT staff. For that reason have given it a rating of 8, but only a limited number of employees benefit from this solution as the bulk of our consultants that support customers can not benefit from this solution due to security mandated separation between internal and external systems
    Incentivized
    Read full review
    Open Source
    Because it is easy to use once installing. The interface is very intuitive and there are help files available for anyone needing further set up assistance. For someone who is currently overwhelmed with managing too many things in too many places, mRemote simplifies this and puts the power back in the administrators hands with their intuitive interface.
    Incentivized
    Read full review
    Support Rating
    Cyberark
    I've been an engineer and architect in the Identity space for many years and CyberArk is the #1 tool I've found to help me secure accounts and credentials. I've architected CyberArk and built the implementation from the ground up twice in previous roles and found it here upon my arrival at my current job. I wouldn't want to have to live without it as it helps me sleep at night
    Incentivized
    Read full review
    Devolutions
    I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
    Incentivized
    Read full review
    Open Source
    Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
    Incentivized
    Read full review
    Implementation Rating
    Cyberark
    No answers on this topic
    Devolutions
    The implementation was completely successful. We had no issues!
    Read full review
    Open Source
    No answers on this topic
    Alternatives Considered
    Cyberark
    These other vendors have most of the safe features, but there were some things that I think CyberArk performed better while evaluating the other solutions. AWS secret manager was not available in one of the products and this was definitely needed in my environment. Also, bulk loading of accounts had a lot more flexibility in CyberArk than the other solutions. They offer both API and GUI options where the other vendors may not offer both.
    Incentivized
    Read full review
    Devolutions
    VisionApp is not in the list. This is the application we used before we got introduced to RDM. VisionApp was great but it did not have the same features as RDM did. Perhaps VisionApp has had some updates but we haven't found any reason to switch applications again
    Incentivized
    Read full review
    Open Source
    Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.
    Incentivized
    Read full review
    Return on Investment
    Cyberark
    • Decreased the probability of an external cyber attack to privileged accounts..
    • Management can control privileged account life cycle management more effectively
    • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
    • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
    • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
    Incentivized
    Read full review
    Devolutions
    • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
    • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
    Read full review
    Open Source
    • Very easy to hand over connections to new starters.
    • Having multiple remote protocols in one place is a massive time saver.
    Incentivized
    Read full review
    ScreenShots

    CyberArk Privileged Access Management Screenshots

    Screenshot of ISPSSScreenshot of Privilege CloudScreenshot of Identity Security IntelligenceScreenshot of Identity Security Intelligence

    Remote Desktop Manager Screenshots

    Screenshot of the interface to manage remote connections.Screenshot of where entries can be customized.Screenshot of the interface for password analysis and policy enforcement.Screenshot of a user working with multiple connections at the same time.Screenshot of auditable activity, with customizable reports and logs.