Remote Desktop Manager vs. mRemoteNG

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Remote Desktop Manager
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
$349.99
per year
mRemoteNG
Score 8.8 out of 10
N/A
mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A
Pricing
Remote Desktop ManagermRemoteNG
Editions & Modules
Single User
$349.99
per year Unit Price: 349.99 USD / Named User
Enterprise
$11,999.99
per year Up to 50 Named Users
Platinum
Contact Sales
Unlimited Users, Multiple Sites, Worldwide
No answers on this topic
Offerings
Pricing Offerings
Remote Desktop ManagermRemoteNG
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Remote Desktop ManagermRemoteNG
Considered Both Products
Remote Desktop Manager
Chose Remote Desktop Manager
From a multi-user perspective, we felt Remote Desktop Manager outperformed mRemoteNG and RDCMan as both of those tools required we copy/share their datafiles to keep everyone up to date.
mRemoteNG
Chose mRemoteNG
Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find …
Top Pros
Top Cons
Features
Remote Desktop ManagermRemoteNG
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Remote Desktop Manager
9.3
47 Ratings
13% above category average
mRemoteNG
8.3
5 Ratings
2% above category average
Screen sharing10.024 Ratings8.01 Ratings
File transfer9.531 Ratings6.83 Ratings
Instant message9.01 Ratings00 Ratings
Secure remote access with Smart Card authentication10.017 Ratings00 Ratings
Access to sleeping/powered-off computers8.75 Ratings00 Ratings
Over-the-Internet remote session9.041 Ratings9.02 Ratings
Initiate remote control from mobile10.023 Ratings00 Ratings
Remote management of servers & workstations10.045 Ratings10.05 Ratings
Remote Active Directory® management9.520 Ratings9.43 Ratings
Centralized management dashboard9.038 Ratings8.92 Ratings
Session record7.019 Ratings00 Ratings
Annotations10.026 Ratings7.01 Ratings
Monitoring and Alerts9.015 Ratings9.01 Ratings
Multi-platform remote control9.537 Ratings6.85 Ratings
Best Alternatives
Remote Desktop ManagermRemoteNG
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
Remote Desktop Services
Remote Desktop Services
Score 9.2 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.2 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.2 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Remote Desktop ManagermRemoteNG
Likelihood to Recommend
9.7
(47 ratings)
8.9
(5 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
10.0
(5 ratings)
8.5
(2 ratings)
Support Rating
9.0
(7 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Remote Desktop ManagermRemoteNG
Likelihood to Recommend
Devolutions
If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
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Open Source
Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
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Pros
Devolutions
  • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
  • Working from home logging onto office based machine.
  • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
  • Speed and cost elements are critical here.
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Open Source
  • Easy to organize and group servers.
  • Many different protocols for remote access.
  • The ability to make use of external applications for non-directly supported protocols.
  • Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick.
  • Easy to export and share config with new team members (be mindful of what you do with passwords though).
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Cons
Devolutions
  • I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
  • I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
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Open Source
  • Configurability
  • Ease of Use
  • Syncing
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Likelihood to Renew
Devolutions
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
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Open Source
No answers on this topic
Usability
Devolutions
RDM is great for all engineers. The use of a single database with all entries shared amongst the team saves up loads of time. Even the password management can be changes per person in case of personal accounts. Also the Free-version at home or small offices are great and easy to use.
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Open Source
It's very easy to setup and use. The tree structure organizes the multiple connections in a hierarchical manner which makes it easy to browse and the tabbed browsing make it simple to switch between multiple ongoing connections You can even export the list of connections and import it to another setup.
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Support Rating
Devolutions
I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
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Open Source
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
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Implementation Rating
Devolutions
The implementation was completely successful. We had no issues!
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Open Source
No answers on this topic
Alternatives Considered
Devolutions
  1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
  2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
  3. Automation - There's additional things you can do that help automate your workday to make things easier
  4. The interface - It's easier to navigate and deal with multiple sessions at a time.
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Open Source
Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.
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Return on Investment
Devolutions
  • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
  • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
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Open Source
  • Fewer Servers
  • Fewer Staff
  • More Tasks Completed
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ScreenShots

Remote Desktop Manager Screenshots

Screenshot of the interface to manage remote connections.Screenshot of where entries can be customized.Screenshot of the interface for password analysis and policy enforcement.Screenshot of a user working with multiple connections at the same time.Screenshot of auditable activity, with customizable reports and logs.