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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CyberArk Privileged Access Management

    Score8.5 out of 10
    N/ACyberArk is a privileged account and access security suite issued by the company of the same name in Massachusetts . The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets.N/A

    Keap

    Score6.2 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Pricing
    CyberArk Privileged Access ManagementKeap
    Editions & Modules
    No answers on this topic
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Offerings
    Pricing Offerings
    CyberArk Privileged Access ManagementKeap
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsCyberArk offers a variety of Identity Security packages for different user types within an organization.All plans with 1 user and 500 contacts. The price is $30.00 for each additional user.
    More Pricing Information
    Community Pulse
    CyberArk Privileged Access ManagementKeap
    Considered Both Products
    Cyberark
    No answer on this topic
    Thryv
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    87%
    Would buy again
    74 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    92%
    Delivers good value for the price
    73 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    87%
    Happy with the feature set
    74 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    66 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    69 Answers
    Features
    CyberArk Privileged Access ManagementKeap
    CRM Project Management
    Comparison of CRM Project Management features of CyberArk Privileged Access Management and Keap
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Keap
    7.7
    29 Ratings
    7% below category average
    Task management00 Ratings8.820 Ratings
    Billing and invoicing management00 Ratings7.416 Ratings
    Reporting00 Ratings7.127 Ratings
    Automated CRM activity logging00 Ratings6.41 Ratings
    Sales pipeline management00 Ratings9.11 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of CyberArk Privileged Access Management and Keap
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Keap
    5.9
    152 Ratings
    28% below category average
    WYSIWYG email editor00 Ratings9.050 Ratings
    Dynamic content00 Ratings8.947 Ratings
    Landing pages00 Ratings4.0136 Ratings
    A/B testing00 Ratings6.410 Ratings
    Mobile optimization00 Ratings4.5126 Ratings
    Email deliverability reporting00 Ratings4.5151 Ratings
    List management00 Ratings4.5149 Ratings
    Triggered drip sequences00 Ratings9.049 Ratings
    Lead Management
    Comparison of Lead Management features of CyberArk Privileged Access Management and Keap
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Keap
    5.5
    153 Ratings
    29% below category average
    Lead nurturing automation00 Ratings5.0148 Ratings
    Lead scoring and grading00 Ratings4.0130 Ratings
    Data quality management00 Ratings4.5131 Ratings
    Automated sales alerts and tasks00 Ratings5.0140 Ratings
    Automated follow-ups00 Ratings9.11 Ratings
    Campaign Management
    Comparison of Campaign Management features of CyberArk Privileged Access Management and Keap
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Keap
    8.0
    90 Ratings
    10% above category average
    Calendaring00 Ratings9.089 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of CyberArk Privileged Access Management and Keap
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Keap
    6.4
    150 Ratings
    6% below category average
    Dashboards00 Ratings7.255 Ratings
    Standard reports00 Ratings4.0146 Ratings
    Custom reports00 Ratings8.0137 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of CyberArk Privileged Access Management and Keap
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Keap
    5.7
    144 Ratings
    25% below category average
    API00 Ratings8.0127 Ratings
    Role-based workflow & approvals00 Ratings4.5110 Ratings
    Customizability00 Ratings5.0140 Ratings
    Third-party software integrations00 Ratings7.31 Ratings
    Mobile app for sales & marketing automation00 Ratings5.51 Ratings
    Best Alternatives
    CyberArk Privileged Access ManagementKeap
    Small Businesses
    No answers on this topic
    SharpSpring (discontinued)
    Score8 out of 10
    Medium-sized Companies
    Delinea Secret Server
    Score7.2 out of 10
    No answers on this topic
    Enterprises
    BeyondTrust Endpoint Privilege Management
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CyberArk Privileged Access ManagementKeap
    Likelihood to Recommend
    9.0
    (10 ratings)
    5.3
    (210 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (40 ratings)
    Usability
    9.0
    (1 ratings)
    5.2
    (28 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    7.2
    (4 ratings)
    9.0
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    CyberArk Privileged Access ManagementKeap
    Likelihood to Recommend
    Cyberark
    The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
    Incentivized
    Read full review
    Thryv
    Keap is very good at contact management and automation creation but weaker at email campaign creation. I was particularly interested in a function where when manually entering a new contact, you are then able to email that contact using a premade HTML template. It will currently not do this. There is a workaround, but it is unnecessarily ponderous.
    Incentivized
    Read full review
    Pros
    Cyberark
    • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
    • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
    • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
    Incentivized
    Read full review
    Thryv
    • Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
    • Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
    • Updates: Keap is constantly providing more and better solutions!
    Incentivized
    Read full review
    Cons
    Cyberark
    • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
    • More options when storing passwords - especially for network based passwords
    • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
    Incentivized
    Read full review
    Thryv
    • More articles and videos on how to use the various functions of Keap
    • Having representatives designated to certain regions or companies for a point of contact when help is needed
    • More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions
    Read full review
    Likelihood to Renew
    Cyberark
    No answers on this topic
    Thryv
    We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
    Read full review
    Usability
    Cyberark
    It’s very usable once the complexity of deployment has completed. It is a useful tool that is easy to learn and the user interface is laid out well. It works with SSO for our organization which makes secure login very fast as well. It works well across our need of on premises systems and cloud very quickly.
    Incentivized
    Read full review
    Thryv
    You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
    Incentivized
    Read full review
    Reliability and Availability
    Cyberark
    No answers on this topic
    Thryv
    There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
    Read full review
    Performance
    Cyberark
    No answers on this topic
    Thryv
    OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
    Read full review
    Support Rating
    Cyberark
    I've been an engineer and architect in the Identity space for many years and CyberArk is the #1 tool I've found to help me secure accounts and credentials. I've architected CyberArk and built the implementation from the ground up twice in previous roles and found it here upon my arrival at my current job. I wouldn't want to have to live without it as it helps me sleep at night
    Incentivized
    Read full review
    Thryv
    Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
    Incentivized
    Read full review
    In-Person Training
    Cyberark
    No answers on this topic
    Thryv
    I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.
    Incentivized
    Read full review
    Online Training
    Cyberark
    No answers on this topic
    Thryv
    The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.
    Read full review
    Implementation Rating
    Cyberark
    No answers on this topic
    Thryv
    Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
    Read full review
    Alternatives Considered
    Cyberark
    These other vendors have most of the safe features, but there were some things that I think CyberArk performed better while evaluating the other solutions. AWS secret manager was not available in one of the products and this was definitely needed in my environment. Also, bulk loading of accounts had a lot more flexibility in CyberArk than the other solutions. They offer both API and GUI options where the other vendors may not offer both.
    Incentivized
    Read full review
    Thryv
    Keap is fast. The learning curve is shorter and they have an academy for learning with videos quite extensive that explain a lot of different scenarios, specially when you need to customize scenarios of automations and segments. Is cheaper if you consider that this services CRM + Mailing don´t come often in one package and the realiability to send mails is quite good.
    Incentivized
    Read full review
    Scalability
    Cyberark
    No answers on this topic
    Thryv
    You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
    Read full review
    Return on Investment
    Cyberark
    • Decreased the probability of an external cyber attack to privileged accounts..
    • Management can control privileged account life cycle management more effectively
    • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
    • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
    • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
    Incentivized
    Read full review
    Thryv
    • Automation has allowed us to be more engaged and invested in our customers by reminding us about birthdays and other important events in their lives so that we can celebrate with them.
    • We lacked the manpower to sell and distribute orders online before setting up the payments and automation features. We now collect $5k+ a week in lost sales through online ordering.
    • List cleaning functionality and engagment settings have allowed us to run a 40-50% email open rate that allows us to create an engaged community around local events and opportunities as well as sales and special offerings.
    Incentivized
    Read full review
    ScreenShots

    CyberArk Privileged Access Management Screenshots

    Screenshot of ISPSSScreenshot of Privilege CloudScreenshot of Identity Security IntelligenceScreenshot of Identity Security Intelligence

    Keap Screenshots

    Screenshot of a Keap invoiceProduct screenshotScreenshot of the entire sales pipeline displayed in one view.