More Pros Than Cons: Real World Keap Pro.
July 04, 2023
More Pros Than Cons: Real World Keap Pro.
Score 8 out of 10
Vetted Review
Verified User
Software Version
Keap Pro
Overall Satisfaction with Keap
In our organization, we utilize Keap to streamline our customer relationship management (CRM) processes. Keap helps us address business problems such as managing leads, automating marketing campaigns, and organizing client communication. Our use case with Keap encompasses capturing and nurturing leads, tracking sales activities, and maintaining personalized customer interactions, ultimately enhancing our overall efficiency and customer satisfaction.
- Organize contacts.
- Process leads.
- Monitoring a customer/project through the loan process.
- The email creation module is not as robust as it could be.
- Duplicate contact removal.
- Limited text campaign size (number of recipients).
- Helps us maintain our contacts.
- Helps us track loans through our process, thus making us more efficient.
- Helps us make many touches on a customer through automation.
Keap is the only CRM that we have used.
Do you think Keap delivers good value for the price?
Yes
Are you happy with Keap's feature set?
No
Did Keap live up to sales and marketing promises?
Yes
Did implementation of Keap go as expected?
Yes
Would you buy Keap again?
Yes
Keap Feature Ratings
Evaluating Keap and Competitors
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
Automation capabilities
We selected Keap Pro because the monthly fees were within our budget, and the feature set was adequate for what we do.
Keap Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No. We did not see the need.
Yes - Honestly can't remember, but I have.