73 Ratings
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Score 8.2 out of 100
Top Rated
206 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Identity Management

    9.2

    CyberArk Workforce Identity

    92%

    Google Authenticator

    Feature Set Not Supported
    N/A
    CyberArk Workforce Identity ranks higher in 7/7 features

    ID-Management Access Control

    9.5
    95%
    4 Ratings
    N/A
    0 Ratings

    ID Management Single-Sign On (SSO)

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Multi-Factor Authentication

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Password Management

    9.5
    95%
    3 Ratings
    N/A
    0 Ratings

    Account Provisioning and De-provisioning

    8.5
    85%
    4 Ratings
    N/A
    0 Ratings

    ID Management Workflow Automation

    8.5
    85%
    4 Ratings
    N/A
    0 Ratings

    ID Risk Management

    9.5
    95%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • CyberArk Workforce Identity is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    9.0

    CyberArk Workforce Identity

    90%
    44 Ratings
    8.9

    Google Authenticator

    89%
    46 Ratings

    Likelihood to Renew

    10.0

    CyberArk Workforce Identity

    100%
    2 Ratings
    8.0

    Google Authenticator

    80%
    1 Rating

    Usability

    CyberArk Workforce Identity

    N/A
    0 Ratings
    8.0

    Google Authenticator

    80%
    2 Ratings

    Availability

    CyberArk Workforce Identity

    N/A
    0 Ratings
    10.0

    Google Authenticator

    100%
    2 Ratings

    Performance

    CyberArk Workforce Identity

    N/A
    0 Ratings
    10.0

    Google Authenticator

    100%
    2 Ratings

    Support Rating

    9.0

    CyberArk Workforce Identity

    90%
    8 Ratings
    8.6

    Google Authenticator

    86%
    16 Ratings

    Implementation Rating

    CyberArk Workforce Identity

    N/A
    0 Ratings
    10.0

    Google Authenticator

    100%
    2 Ratings

    Product Scalability

    CyberArk Workforce Identity

    N/A
    0 Ratings
    5.0

    Google Authenticator

    50%
    1 Rating

    Likelihood to Recommend

    CyberArk Workforce Identity

    Since the product is especially preferred in the IT department, users have too many prejudices about the product. For this reason, they show a lot of resistance regarding the product. Therefore, detailed documentation on password change, connection to IT applications, virtual machines and network devices, and training to IT staff is essential. The product should definitely be in the financial sector in terms of information security. The data security policies of the institutions go a long way with this product. Here, rather than the size of the institution, the criticality of the data it contains determines whether or not to buy this product.
    Evren BOZTEPE | TrustRadius Reviewer

    Google Authenticator

    It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.
    Anonymous | TrustRadius Reviewer

    Pros

    CyberArk Workforce Identity

    • Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
    • Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
    • I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
    • Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
    • If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
    • Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
    • Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
    • The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
    • As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
    • Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.
    Aaron Mitchell | TrustRadius Reviewer

    Google Authenticator

    • One strength is in how it checks identity to stop unwanted people from getting access.
    • Another strength is in cutting down on the frustration of users for the authentication process.
    • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
    Anonymous | TrustRadius Reviewer

    Cons

    CyberArk Workforce Identity

    • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
    Alex Kim | TrustRadius Reviewer

    Google Authenticator

    • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
    • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
    Ravinder Gupta | TrustRadius Reviewer

    Pricing Details

    CyberArk Workforce Identity

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $4

    Starting Price

    $3 per user/per month

    CyberArk Workforce Identity Editions & Modules

    Edition
    Analytics$31
    App Gateway$31
    Endpoints$31
    1. per user/per month
    Additional Pricing Details
    There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.

    Google Authenticator

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    Google Authenticator Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    CyberArk Workforce Identity

    CyberArk Workforce Identity 10.0
    Based on 2 answers
    Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
    Anonymous | TrustRadius Reviewer

    Google Authenticator

    Google Authenticator 8.0
    Based on 1 answer
    It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
    Anonymous | TrustRadius Reviewer

    Usability

    CyberArk Workforce Identity

    No score
    No answers yet
    No answers on this topic

    Google Authenticator

    Google Authenticator 8.0
    Based on 2 answers
    I have not faced any technical challenge personally using this application. It's very lightweight and doesn't require many system resources on your mobile device.
    Ravinder Gupta | TrustRadius Reviewer

    Reliability and Availability

    CyberArk Workforce Identity

    No score
    No answers yet
    No answers on this topic

    Google Authenticator

    Google Authenticator 10.0
    Based on 2 answers
    In terms of availability, I had not experienced any issues with outages or the product not working when needed
    Anonymous | TrustRadius Reviewer

    Performance

    CyberArk Workforce Identity

    No score
    No answers yet
    No answers on this topic

    Google Authenticator

    Google Authenticator 10.0
    Based on 2 answers
    The performance of google Authenticator is good and I have not experienced any slow downs
    Anonymous | TrustRadius Reviewer

    Support Rating

    CyberArk Workforce Identity

    CyberArk Workforce Identity 9.0
    Based on 8 answers
    The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
    Anonymous | TrustRadius Reviewer

    Google Authenticator

    Google Authenticator 8.6
    Based on 16 answers
    I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    CyberArk Workforce Identity

    No score
    No answers yet
    No answers on this topic

    Google Authenticator

    Google Authenticator 10.0
    Based on 2 answers
    It was easy to implement and it went very smoothly. No issues
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    CyberArk Workforce Identity

    Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
    Anonymous | TrustRadius Reviewer

    Google Authenticator

    We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.
    Anonymous | TrustRadius Reviewer

    Scalability

    CyberArk Workforce Identity

    No score
    No answers yet
    No answers on this topic

    Google Authenticator

    Google Authenticator 5.0
    Based on 1 answer
    The product doesn’t have any features of tools that can help it scale
    Anonymous | TrustRadius Reviewer

    Return on Investment

    CyberArk Workforce Identity

    • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
    • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
    Anonymous | TrustRadius Reviewer

    Google Authenticator

    • More secure data = less worried about a data breach.
    • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
    • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
    Anonymous | TrustRadius Reviewer

    Screenshots

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