What users are saying about
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 73 reviews and ratings
Top Rated
206 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 206 reviews and ratings
Feature Set Ratings
Identity Management

9.2
CyberArk Workforce Identity
92%
Google Authenticator
Feature Set Not Supported
N/A
CyberArk Workforce Identity ranks higher in 7/7 features
CyberArk Workforce Identity ranks higher in 7/7 features
ID-Management Access Control

9.5
95%
4 Ratings
N/A
0 Ratings
ID Management Single-Sign On (SSO)

9.5
95%
3 Ratings
N/A
0 Ratings
Multi-Factor Authentication

9.5
95%
3 Ratings
N/A
0 Ratings
Password Management

9.5
95%
3 Ratings
N/A
0 Ratings
Account Provisioning and De-provisioning

8.5
85%
4 Ratings
N/A
0 Ratings
ID Management Workflow Automation

8.5
85%
4 Ratings
N/A
0 Ratings
ID Risk Management

9.5
95%
4 Ratings
N/A
0 Ratings
Attribute Ratings
- CyberArk Workforce Identity is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
Likelihood to Recommend

9.0
CyberArk Workforce Identity
90%
44 Ratings
8.9
Google Authenticator
89%
46 Ratings
Likelihood to Renew

10.0
CyberArk Workforce Identity
100%
2 Ratings
8.0
Google Authenticator
80%
1 Rating
Usability

CyberArk Workforce Identity
N/A
0 Ratings
8.0
Google Authenticator
80%
2 Ratings
Availability

CyberArk Workforce Identity
N/A
0 Ratings
10.0
Google Authenticator
100%
2 Ratings
Performance

CyberArk Workforce Identity
N/A
0 Ratings
10.0
Google Authenticator
100%
2 Ratings
Support Rating

9.0
CyberArk Workforce Identity
90%
8 Ratings
8.6
Google Authenticator
86%
16 Ratings
Implementation Rating

CyberArk Workforce Identity
N/A
0 Ratings
10.0
Google Authenticator
100%
2 Ratings
Product Scalability

CyberArk Workforce Identity
N/A
0 Ratings
5.0
Google Authenticator
50%
1 Rating
Likelihood to Recommend
CyberArk Workforce Identity
Since the product is especially preferred in the IT department, users have too many prejudices about the product. For this reason, they show a lot of resistance regarding the product. Therefore, detailed documentation on password change, connection to IT applications, virtual machines and network devices, and training to IT staff is essential. The product should definitely be in the financial sector in terms of information security. The data security policies of the institutions go a long way with this product. Here, rather than the size of the institution, the criticality of the data it contains determines whether or not to buy this product.
Network & Security Technical Architect
Vakıf KatılımFinancial Services, 1001-5000 employees
Google Authenticator
It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.

Verified User
Manager in Information Technology
Renewables & Environment Company, 51-200 employeesPros
CyberArk Workforce Identity
- Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
- Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
- I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
- Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
- If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
- Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
- Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
- The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
- As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
- Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.
Technical Specialist III
Alfa InsuranceInsurance, 1001-5000 employees
Google Authenticator
- One strength is in how it checks identity to stop unwanted people from getting access.
- Another strength is in cutting down on the frustration of users for the authentication process.
- With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.

Verified User
Administrator in Other
Education Management Company, 5001-10,000 employeesCons
CyberArk Workforce Identity
- Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
Customer Success Manager
Zoom Video CommunicationsInternet, 501-1000 employees
Google Authenticator
- I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
- I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
Database Technology Architect
CGIInformation Technology and Services, 10,001+ employees
Pricing Details
CyberArk Workforce Identity
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4
Starting Price
$3 per user/per month
CyberArk Workforce Identity Editions & Modules
Edition
Analytics | $31 |
---|---|
App Gateway | $31 |
Endpoints | $31 |
- per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.Google Authenticator
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—Google Authenticator Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
CyberArk Workforce Identity
CyberArk Workforce Identity 10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.

Verified User
Consultant in Professional Services
Marketing and Advertising Company, 11-50 employeesGoogle Authenticator
Google Authenticator 8.0
Based on 1 answer
It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks

Verified User
Employee in Other
Automotive Company, 1-10 employeesUsability
CyberArk Workforce Identity
No score
No answers yet
No answers on this topic
Google Authenticator
Google Authenticator 8.0
Based on 2 answers
I have not faced any technical challenge personally using this application. It's very lightweight and doesn't require many system resources on your mobile device.
Database Technology Architect
CGIInformation Technology and Services, 10,001+ employees
Reliability and Availability
CyberArk Workforce Identity
No score
No answers yet
No answers on this topic
Google Authenticator
Google Authenticator 10.0
Based on 2 answers
In terms of availability, I had not experienced any issues with outages or the product not working when needed

Verified User
Employee in Other
Automotive Company, 1-10 employeesPerformance
CyberArk Workforce Identity
No score
No answers yet
No answers on this topic
Google Authenticator
Google Authenticator 10.0
Based on 2 answers
The performance of google Authenticator is good and I have not experienced any slow downs

Verified User
Employee in Other
Automotive Company, 1-10 employeesSupport Rating
CyberArk Workforce Identity
CyberArk Workforce Identity 9.0
Based on 8 answers
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.

Verified User
Engineer in Information Technology
Construction Company, 1001-5000 employeesGoogle Authenticator
Google Authenticator 8.6
Based on 16 answers
I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.

Verified User
Director in Marketing
Graphic Design Company, 1-10 employeesImplementation Rating
CyberArk Workforce Identity
No score
No answers yet
No answers on this topic
Google Authenticator
Google Authenticator 10.0
Based on 2 answers
It was easy to implement and it went very smoothly. No issues

Verified User
Employee in Other
Automotive Company, 1-10 employeesAlternatives Considered
CyberArk Workforce Identity
Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.

Verified User
Director in Information Technology
Financial Services Company, 501-1000 employeesGoogle Authenticator
We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.

Verified User
Executive in Information Technology
Information Technology & Services Company, 1-10 employeesScalability
CyberArk Workforce Identity
No score
No answers yet
No answers on this topic
Google Authenticator
Google Authenticator 5.0
Based on 1 answer
The product doesn’t have any features of tools that can help it scale

Verified User
Employee in Other
Automotive Company, 1-10 employeesReturn on Investment
CyberArk Workforce Identity
- CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
- I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employeesGoogle Authenticator
- More secure data = less worried about a data breach.
- Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
- Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.

Verified User
Manager in Marketing
Online Media Company, 51-200 employees