CyberArk Workforce Identity Formerly Idaptive Next-Gen Access vs Google Authenticator

• Implementation of the Centrify solution for federation with Azure/Office 365 takes about 15 minutes versus the several hours it can take to stand up other solutions.
• Mobile Device Management (MDM) has granular controls for administrators yet is very easy for our users.
• I have been in the IT field for over 20 years, and the technical support at Centrify is by far the best I have ever encountered.
• Granular Multi-factor Authentication (MFA) works perfectly and is easy to set up and maintain.
• If you ever have to re-federate with Azure/Office 365, it only takes a few minutes, which is amazingly fast in comparison to other solutions we have tried in the past.
• Establishing SAML assertions is well documented and easily accomplished. If you do run into any issues, Centrify technical support will assist you.
• Centrify is excellent about proactively sending communications regarding problems and maintenance releases.
• The Centrify Identity Service solution is constantly being updated and improved to not only bring new features/innovations, but also to make sure that everything is kept safe against the latest security threats.
• As a customer, I truly get the impression that my business is important to Centrify and they try to be a good business partner.
• Centrify listens to suggestions regarding the product development. This is true for suggestions regarding the admin/user interface as well as requests for new features.

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• One strength is in how it checks identity to stop unwanted people from getting access.
• Another strength is in cutting down on the frustration of users for the authentication process.
• With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.

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• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

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• I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
• I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.

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• CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
• I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

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• More secure data = less worried about a data breach.
• Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
• Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.

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