Cyberduck vs. Datadog

Our data being the primary operational product has been managed effectively by this software. It is best suited in storing data in our cloud servers and transferring files across our company. It is easy and flexible to work with this product. It provides end to end encryption of data promoting data safety and transfer. Compatibility with our operating system is effective and all services have been great.

Incentivized

Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.

Incentivized

• Transferring of files is quick and simple.
• The interface is easy to use and understand.
• The setting up of new ftp sites is straight forward.

Incentivized

• The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
• Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
• Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.

Incentivized

• It could be a lot easier to grab a download link. Currently you have to right-click, scroll to "Copy URL," and then pick your desired version of the download URL. There are WAY too many options, and it makes it difficult. I have never needed any option other than the HTTPS version of the URL. So it's overly complicated when it doesn't need to be.
• There are at times completely unnecessary alert messages that pop up. Usually when connecting to a server to upload a file it will pop up a message that says the connection has been verified and it's safe to continue uploading. It's really unnecessary and annoying to have to dismiss it every time.
• I think the UI could be a little less cramped. Everything is so close together--really feels like a dated UI. If items were just a bit more spaced out, it would improve the UI significantly.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

Definitely will not revisit after our issues and, in my opinion, poor support.

Incentivized

I really like the basic interface and folder like structure. It makes me feel like I'm in a regular folder window on my Mac. Navigation is simple. The toolbar is customizable to be able to add or remove icons to improve the simplicity and ease of use of the application. The app is very simply designed, which I appreciate.

Incentivized

There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.

Incentivized

I've never needed to use their support service. The few issues I've had were user-error and quickly resolved with a little googling

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

Documentation was difficult to work through, rollout was catastrophic (completely outage)

Incentivized

FileZilla and WinSCP are the two main alternatives to Cyberduck within my organization, and really the two main freeware competitors that I know of. Cyberduck is suited for those without a high level of technical background, and as one might guess, is also the easiest to use and navigate. FileZilla and WinSCP are both easier to use when it comes to key storage and SSH configuration, but these are tasks that our IT department does on Cyberduck for users with less technical knowledge. By us doing these tasks, the end business user is able to utilize a simple tool for their needs.

Incentivized

Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.

Incentivized

• Trustworthy FTP management, no bloat.
• Fast login and server history makes it easy to jump in and make changes or fix problems

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized