Cyberduck vs. FileZilla

Any time you need or want to use an ftp client, an app such as Cyberduck is perfectly suited. I feel it works best when you're working with another business or vendor. If you need to send files to a client that are too large for email, I typically use WeTransfer, but mainly because you don't need to sign in to use that.

Incentivized

I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.

Incentivized

• Easy to install right after download, with a simplified UI for navigation.
• Drag-and-drop view on the UI is easily understandable for any level of technical expertise.

Incentivized

• Easy to use - Some FTP servers bury their functionality in window after window of settings. Not FileZilla. You can get up and running in a few seconds.
• Drag and drop - FileZilla allows easy uploading and downloading via drag-and-drop.
• Edit in place - FileZilla allows users to edit a text file (or HTML, etc) in place and automatically upload the changes upon save. This is a great feature for making quick edits to a website!

Incentivized

• When entering incorrect information, it can be difficult to realize what's not working.
• The ability to see only one "layer" while navigating can be limiting.

Incentivized

• The editing and viewing feature in FileZilla is not as user-friendly as some other applications. Editing sometimes requires downloading a file and editing it, and then re-applying the file.
• Placing and saving encryption keys can sometimes be difficult for non-expert users. FileZilla-driven prompts to assist in this would be helpful.
• The cluttered interface sometimes seems non-navigable. There are many times too many windows and unclear where the actual "action" is occurring.

Incentivized

Excellent software that does what it's meant to do, without complication.

Incentivized

I really like the basic interface and folder like structure. It makes me feel like I'm in a regular folder window on my Mac. Navigation is simple. The toolbar is customizable to be able to add or remove icons to improve the simplicity and ease of use of the application. The app is very simply designed, which I appreciate.

Incentivized

FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without

Incentivized

When I did have a support request, I was less than pleased with the response. Firstly, it took a while to get a response. Secondly, I don't even think they addressed me directly--I got an automated response showing me that they had created an issue for it to be worked on in an upcoming release/update for the app. While the problem did get fixed, it never feels great to essentially get a response saying, "we'll add that to our list and maybe fix it some time in the future."

Incentivized

I've always found the setup of FileZilla to be easy to use and setting up new sites has been quick. In working with FileZilla, I haven't had any issues. I rate it high because it's easy, quick, and free. I think anyone that is familiar with File Explorer can use FileZilla.

Incentivized

I have not used similar featured cloud storage products though I can highly recommend Cyberduck due to its great services. It is easy to arrange and search any file while using drag and drop features. The overall performance in browsing and and transferring files has been effective. My experience with this product has been awesome and I recommend to any company that aspires to improve storage services and data security.

Incentivized

Well, we sent an email to the organization 10 days ago and have yet to receive a response. The email had to be sent because their systems do not recognize the purchase yet when we made it we found the information they were using was false. Thus, we file a complaint with our payment processor and asked for our money to be refunded. That process generates several emails from the FileZilla organization asking that we reconsider as well as changing our rating of their services. We did do that AFTER they gave us the correct credentials to be able to download the product. However, when we did everything we were supposed to do to get registered with the User Community, we got several error messages stating that the purchase was not recognized as being valid and they had no record that we made a purchase thus deny entry into their User Community. We are at the current opinion that it is no longer the same organization it was years ago like they really don't care about the product. We've also been having, from time to time, transfer errors popping up within the Free product for which you have very old reviews.

• The amount of time it takes me to upload/download files is significantly less than alternatives I've tried. This has saved me countless hours... and, as they say, "time is money."
• Cyberduck is also much easier to configure than other apps I've tried. Connecting to my remote server was very straightforward, and even a complete novice could do it without much trouble.
• The ease of use for obtaining file download links is also both a time and energy saver. When I spend less time and effort on simple tasks, I can focus on other business matters that are more complex.

Incentivized

• It's simplistic user interface gives you all of the tools you need for FTP transfers.
• The software itself is very stable and hardly ever freezes or crashes.
• The updates made to it over the years have been great. The developers understand the simple mantra "if it isn't broke, don't fix it".

Incentivized