What users are saying about
4 Ratings
290 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
290 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

CyberSource

It is the gold standard for e-commerce use. Others out there and can cost less, but CyberSource has been the leader for some time.
Anonymous | TrustRadius Reviewer

Shopify

Shopify is great for someone looking to become an affiliate marketer. They have multiple features to help you sell their product. I would say it is a little less appropriate for people who have limited web design experience. It can be a little confusing when you are first starting out. Overall though, I would say that it is easy to use.
Dan Hanna | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CyberSource
Shopify
8.8
Product catalog & listings
CyberSource
Shopify
9.1
Product management
CyberSource
Shopify
8.7
Bulk product upload
CyberSource
Shopify
8.1
Branding
CyberSource
Shopify
8.9
Mobile storefront
CyberSource
Shopify
9.1
Product variations
CyberSource
Shopify
8.5
Website integration
CyberSource
Shopify
9.0
Visual customization
CyberSource
Shopify
8.8
CMS
CyberSource
Shopify
8.6

Online Shopping Cart

CyberSource
Shopify
8.8
Abandoned cart recovery
CyberSource
Shopify
8.7
Checkout user experience
CyberSource
Shopify
8.9

Online Payment System

CyberSource
Shopify
9.4
eCommerce security
CyberSource
Shopify
9.4

eCommerce Marketing

CyberSource
Shopify
8.3
Promotions & discounts
CyberSource
Shopify
8.7
Personalized recommendations
CyberSource
Shopify
8.4
SEO
CyberSource
Shopify
7.9

eCommerce Business Management

CyberSource
Shopify
8.3
Multi-site management
CyberSource
Shopify
6.7
Order processing
CyberSource
Shopify
9.2
Inventory management
CyberSource
Shopify
8.9
Shipping
CyberSource
Shopify
8.7
Custom functionality
CyberSource
Shopify
8.1

Pros

CyberSource

  • Advanced search capabilities
  • Provides detailed info on transactions
Anonymous | TrustRadius Reviewer

Shopify

  • Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
  • Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
  • Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
  • Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
Jeff Moriarty | TrustRadius Reviewer

Cons

CyberSource

  • Technical documentation is messy and requires a lot of cleanup.
  • API sometimes is confusing and documentation makes it even more confusing.
  • Fraud detection must be more intelligent and be based on machine learning.
Yuri Anischenko | TrustRadius Reviewer

Shopify

  • Site/Store customization is difficult - it's page templates are based on an XML-like markup that you have to learn to do any page design edits
  • There is a store/library of premium site themes to purchase, but the offerings are limited when compared to the comparable ocean of themes for something like WordPress
  • Since custom development for Shopify is less popular - it's difficult to find help if have customization q's or get stuck. There isn't a very active Shopify dev community
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CyberSource

No score
No answers yet
No answers on this topic

Shopify

Shopify 9.4
Based on 15 answers
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
Anonymous | TrustRadius Reviewer

Usability

CyberSource

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
Anonymous | TrustRadius Reviewer

Support Rating

CyberSource

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones | TrustRadius Reviewer

Implementation Rating

CyberSource

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 1 answer
Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
Anonymous | TrustRadius Reviewer

Alternatives Considered

CyberSource

Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource
Nitin Garg | TrustRadius Reviewer

Shopify

Shopify was the easiest to use for my client on the backend, which was a major incentive for them over the other platforms. It had all the features they needed, and ultimately they were able to manage everything in-house without needing to bring in a major developer or sacrificing features
Gary Gray | TrustRadius Reviewer

Return on Investment

CyberSource

  • E-commerce could not function without being able to take a credit card, they provide this ability
  • Fraud protection can stop a loss of many thousands of dollars a month.
  • Ease of connecting to PayPal
Anonymous | TrustRadius Reviewer

Shopify

  • I do not have the hard numbers but I do know for the most part our artists have used the free shop templates which has really helped their ROI
  • Having free and paid options for the stores has been helpful for our ROI, while many of our smaller artists are using the free templates, the ones who are doing well enough to use a paid store templates are loving them and the additional traffic they bring to their pages
  • The biggest negative for us was trying to use Shopify for POS merchandise. If we ran into any issues with the card readers we either had to stop selling all together or just sell cash only, both of which drastically hurt sales
Anonymous | TrustRadius Reviewer

Pricing Details

CyberSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CyberSource Editions & Modules

Additional Pricing Details

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Editions & Modules

Edition
Shopify Lite$91
Basic Shopify$291
Shopify$791
Advanced Shopify$2991
Shopify Plus$2,0001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CyberSource
8.8
Shopify
9.1

Likelihood to Renew

CyberSource
Shopify
9.4

Usability

CyberSource
Shopify
10.0

Reliability and Availability

CyberSource
Shopify
10.0

Support Rating

CyberSource
Shopify
10.0

Implementation Rating

CyberSource
Shopify
10.0

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