Darktrace vs. Mimecast Advanced Email Security

Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.

Incentivized

Mimecast's advanced email security remains the number one security tool available for any organization. You will be ahead of the game before anything gets in and users start clicking. Users are often the ones who can disclose sensitive data and compromise the organization and its brand.

Incentivized

• Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
• Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
• Darktrace comes with it autonomous AI model detection and responses capabilities.
• Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.

• Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
• Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
• Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
• Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.

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• There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.

Incentivized

• I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
• The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
• Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.

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It's a powerfull product that help administrators to provide email security to our organization.

Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.

They're improving the product releasing continuous updates and have mobile phone app to manage it.

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There is no question as to the value of the product to the business and the disruption of changing vendors would not be worth any savings possibly achieved by switching.

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Darktrace comes with a simple usability interface with easy navigation and organisation.

The console is nice, but it could use some improvements for day to day activities for Admins. I find I am jumping around all over to get what I need (always searching for the right area). Being able to customize a Dashboard or having a central typical activities dashboard will be helpful to save more time.

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Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.

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Pages need to consistently load quickly. Sometimes good, sometimes not.

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Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.

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When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.

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We did not have in-person training. All was done through meetings and on phone.

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Training was good from Mimecast as well as the Mimecast knowledgebase.

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Easy to set up and configure, but did have Mimecast assistance.

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We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.

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In my opinion, Mimecast Advanced Email Security outpaces Microsoft in terms of usability and reduction of spam and phishing emails. Mimecast Advanced Email Security was cheaper than Proofpoint, but I suspect Proofpoint is doing better on staying current with trends than Mimecast Advanced Email Security. I think Abnormal offers the best incoming email security, but does not offer outgoing email data loss prevention or encryption, which is a key use cast for us.

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The solution continues to grow and add features.

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Professional services for our setup was excellent, quick and knowledgeable.

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• One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
• If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
• You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.

Incentivized

• Enhanced email security across the business.
• This product has reduced the risk of being hit by malware/phishing; Mimecast has been holding emails efficiently after reviewing emails.
• The reporting side is practical, helps create a business case for the product, and shows its worth.

Incentivized