Darwinbox vs. ServiceNow HR Service Delivery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Darwinbox
Score 8.3 out of 10
N/A
Darwinbox headquartered in Hyderabad offers an end-to-end HRMS software provide core HR functionality (e.g. employee data management), support for recruitment and onboarding, payroll management, time & attendance tracking, as well as comprehensive talent management and employee engagement features.N/A
ServiceNow HR Service Delivery
Score 8.0 out of 10
N/A
ServiceNow HR Service Delivery contains a full HRSD suite of applications, supporting HR case management, HR document retention, enterprise onboarding and transition support, and also employee self-service with intelligence agent.N/A
Pricing
DarwinboxServiceNow HR Service Delivery
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DarwinboxServiceNow HR Service Delivery
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
DarwinboxServiceNow HR Service Delivery
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Darwinbox
9.4
5 Ratings
18% above category average
ServiceNow HR Service Delivery
-
Ratings
Employee demographic data9.35 Ratings00 Ratings
Employment history9.54 Ratings00 Ratings
Job profiles and administration10.05 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.9.35 Ratings00 Ratings
Organizational charting9.54 Ratings00 Ratings
Organization and location management9.04 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Darwinbox
9.2
5 Ratings
14% above category average
ServiceNow HR Service Delivery
-
Ratings
Pay calculation9.75 Ratings00 Ratings
Support for external payroll vendors9.03 Ratings00 Ratings
Off-cycle/On-Demand payment9.03 Ratings00 Ratings
Benefit plan administration8.92 Ratings00 Ratings
Salary revision and increment management9.75 Ratings00 Ratings
Reimbursement management9.04 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Darwinbox
9.2
5 Ratings
14% above category average
ServiceNow HR Service Delivery
-
Ratings
Approval workflow9.05 Ratings00 Ratings
Balance details9.54 Ratings00 Ratings
Annual carry-forward and encashment9.05 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Darwinbox
9.1
5 Ratings
12% above category average
ServiceNow HR Service Delivery
-
Ratings
View and generate pay and benefit information9.54 Ratings00 Ratings
Update personal information8.75 Ratings00 Ratings
View company policy documentation9.35 Ratings00 Ratings
Employee recognition10.03 Ratings00 Ratings
View job history8.04 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Darwinbox
9.5
4 Ratings
17% above category average
ServiceNow HR Service Delivery
-
Ratings
Tracking of all physical assets9.54 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Darwinbox
8.5
3 Ratings
12% above category average
ServiceNow HR Service Delivery
-
Ratings
Report builder8.53 Ratings00 Ratings
Pre-built reports7.03 Ratings00 Ratings
Ability to combine HR data with external data10.02 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Darwinbox
9.5
3 Ratings
18% above category average
ServiceNow HR Service Delivery
-
Ratings
New hire portal9.53 Ratings00 Ratings
Manager tracking tools9.53 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Darwinbox
9.2
4 Ratings
15% above category average
ServiceNow HR Service Delivery
-
Ratings
Corporate goal setting10.03 Ratings00 Ratings
Individual goal setting10.04 Ratings00 Ratings
Line-of sight-visibility8.03 Ratings00 Ratings
Performance tracking8.64 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Darwinbox
9.6
4 Ratings
20% above category average
ServiceNow HR Service Delivery
-
Ratings
Performance plans10.04 Ratings00 Ratings
Performance improvement plans10.03 Ratings00 Ratings
Review status tracking10.03 Ratings00 Ratings
Review reminders8.03 Ratings00 Ratings
Multiple review frequency10.03 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Darwinbox
9.7
2 Ratings
21% above category average
ServiceNow HR Service Delivery
-
Ratings
Create succession plans/pools10.02 Ratings00 Ratings
Candidate ranking10.02 Ratings00 Ratings
Candidate search10.02 Ratings00 Ratings
Candidate development9.02 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Darwinbox
9.5
3 Ratings
20% above category average
ServiceNow HR Service Delivery
-
Ratings
Job Requisition Management9.53 Ratings00 Ratings
Company Website Posting9.53 Ratings00 Ratings
Publish to Social Media9.53 Ratings00 Ratings
Job Search Site Posting9.02 Ratings00 Ratings
Duplicate Candidate Prevention9.02 Ratings00 Ratings
Applicant Tracking10.03 Ratings00 Ratings
Notifications and Alerts10.03 Ratings00 Ratings
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DarwinboxServiceNow HR Service Delivery
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Medium-sized Companies
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Score 9.7 out of 10
Zoho People
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Score 8.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
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Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DarwinboxServiceNow HR Service Delivery
Likelihood to Recommend
8.7
(5 ratings)
9.3
(3 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
DarwinboxServiceNow HR Service Delivery
Likelihood to Recommend
Darwinbox
Darwinbox provides multiple functions and features related to Human resources and I Like the best where it maintains Attendance records and employees smartly. Darwinbox helps us to brings all the organization level activity on one platform which helps the management to take the crucial decisions. Sometimes it hangs and does not function properly due to an internet connectivity issue.
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ServiceNow
The service request management function is excellent, but the system misses a bit in the UI (user interface) issue, which ends up being somewhat complex. So I believe there could be a tab on the platform with video tutorials to help with the experience, I don't know if it has, and if it does, it could have easier access so that all users know what it has and how to see it.
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Pros
Darwinbox
  • Maintaining Attendance from payroll with HR.
  • Employees self portal to ask for PTO or to check hours.
  • User Interface is user friendly for our employees.
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ServiceNow
  • Open IT tickets in a practical way.
  • Customer service with fast support.
  • Low cost.
Read full review
Cons
Darwinbox
  • The UI is very buggy at times
  • Some of the process flows need improvement such as being able to save the draft at the time of performance reviews
  • Better report generation
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ServiceNow
  • The tool is sometimes slow.
  • I believe that the issue of inactivity can be improved, we need to re-log in if we don't use the tool for a long time.
  • Add more languages ​​to the tool.
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Usability
Darwinbox
It overall helps me with applying for holidays and shows how many holidays I have left, whether it's an earned leave or casual leave, and even tells what all are the upcoming holidays. It helps me to read the firm's documentation and helps in writing things for my appraisal cycle, It even tells the performance and the tasks in my queue.
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ServiceNow
No answers on this topic
Alternatives Considered
Darwinbox
Darwinbox helps to maintain all the things at one platform and easy to use too. It provide better usability compared with Moday.com. Darwinbox provides more functionality compared with monday.com. It is also user friendly as well. All the things we are getting one platform and on one place.
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ServiceNow
No answers on this topic
Return on Investment
Darwinbox
  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
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ServiceNow
  • It frees your time and makes you more productive every day
  • It enables you to rapidly find and eliminate all the unnecessary things
  • It permits you to analyze more robust collections of info
Read full review
ScreenShots

Darwinbox Screenshots

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