Likelihood to Recommend Experience where Dashlane is well suited. A remote work environment organization with many remote employees needs a secure way to store and share passwords. Dashlane's cross-platform functionality and secure password sharing enable users to access necessary accounts without compromising security. The area where Dashlane is less appropriate. Highly restricted offline environment- Sometimes, an organization operates in a highly secure environment with limited or no internet. Dashlane requires the internet to work, so an offline mode may be a significant upgrade.
Read full review ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.
Read full review Pros Ensuring secure & unique passwords created for each account. Allowing the company to see a "security score" of how secure the team's password management is. Sharing passwords securely between employees. A "vault" for storing other secure information (notes, credit cards, etc.) Free Hotspot Shield VPN included in our tier of accounts. Read full review Scalable audience size Easy integration with Shopify Secure customer verification Read full review Cons The software will often mix up some of the passwords we use on sites that have similar addresses. Some users have complained that the interface is confusing. We build web forms within a web-based application. The software does not do a good job of ignoring fields on those forms and tries to auto-populate information into them while we are building them. Read full review Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored. Be conscious that people do not like to provide their SS#. Read full review Likelihood to Renew It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review Usability Have used
LastPass and
1Password , as well as iCloud Keychain (now Passwords in iOS 18).
LastPass is terrible; the interface/experience is bad overall.
1Password is much better than
LastPass but is too robust, and the Apple Keychain/Passwords App is a little too simple. I'm a former Apple and a fanboy, so if and when they improve the Passwords app and bring in the stored payments/secured notes and password generator into the app itself, it'll be the app to beat for Dashlane for me. For my enterprise usage, though, Dashlane is the clear winner.
Read full review Support Rating We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Read full review Alternatives Considered Dashlane’s customer support is often rated higher, providing more responsive and helpful assistance.
LastPass has a slightly steeper learning curve than Dashlane, but it offers more flexibility with user permissions, which can benefit teams. Dashlane includes unlimited passkey support and a clean breach history, while
LastPass is more accommodating for smaller teams.
Read full review We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.
Read full review Return on Investment Dashlane tremendously enhances our firm's security of sensitive data on the individual and team user levels. Utilizing Dashlane dramatically simplifies onboarding new team members. We can easily share key information and confirm that the new members have access to the things they need, reducing the time needed to complete the onboarding process. When offboarding a team member, Dashlane is equally essential to our team. It allows us to ensure that key credentials and information are shared with the right team members and that parting members can download their personal data and transition to their own accounts with minimal stress. As a small firm, Dashlane allows us to manage our sensitive data effectively without the expense of a separate IT team. This gives us peace of mind and confidence to focus our resources on other tasks. Read full review Raises AOV for select segments Brings new customers to our store Read full review ScreenShots Dashlane Password Manager Screenshots