Dashlane Password Manager vs. Middesk

I think Dashlane is a great service for anyone who uses the internet. We need to create accounts on almost every website, and Dashlane helps generate secure passwords and store them safely, but easily accessible through its seamless browser extension. Any business or personal lifestyle can benefit from Dashlane when you go online

Incentivized

Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.

Incentivized

• Reliable autofill on most websites
• Robust features in both the Admin and personal user sense
• Multiple convenient options for unlocking that don't require retyping the master pass on a regularly used and trusted device
• Extensive customization options in both the Admin panel and user settings

Incentivized

• Gathering information needed for registration.
• Making the registration process efficient.
• Guiding us through the process when we hit snags.

Incentivized

• The mobile app works fine for quick access, but autofill across different apps can be inconsistent. Sometimes it doesn’t recognize the login field, which slows people down when they’re on the go.
• Occasionally the browser extension logs users out or doesn’t sync immediately with the desktop app, which causes frustration if someone just updated a password.

Incentivized

• Better navigation.
• More marketing and make it very reachable to customers.
• Login is difficult.

Incentivized

It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.

Incentivized

Dashlane is usable, but there are 2 key issues that annoy me. 1. The mobile app and the browser extension are not synced and i cannot find passwords in the app that are clearly in the extension. 2. The system doe snot make it easy to assign a password to a specific subdomain. I get hundreds of passwords that i have to go through any time i go to any subdomain on my main site because of the nature of my business. I need the option back to assign a password to only work with a specific subdomain (and all related paged on that subdomain) note: The search features have been annoying in the past. I just went to test them to verify my issues and found that notes inside of a password are finally searchable. This helps

Incentivized

UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.

Incentivized

We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.

Incentivized

The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.

Incentivized

Dashlane’s customer support is often rated higher, providing more responsive and helpful assistance. LastPass has a slightly steeper learning curve than Dashlane, but it offers more flexibility with user permissions, which can benefit teams. Dashlane includes unlimited passkey support and a clean breach history, while LastPass is more accommodating for smaller teams.

Incentivized

ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.

Incentivized

• We constantly preach security, Dashlane Password Manager has provided us a means to improve our security posture
• Employees love the ease of use and the ability to keep all password in one place
• Employees feel more secure as they are able to use Dashlane Password Manager for personal protection as well

Incentivized

• Better speed.
• Better quality for optimal cost.
• Saves a lot of time.

Incentivized