Likelihood to Recommend It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.
Read full review Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.
Read full review Pros Dashlane does a great job of detecting the password creation process on new websites and prompting users to store the data on the app. This saves a lot of time and eliminates the need to remember to save passwords manually. Dashlane syncs well across devices. That password you created using your laptop is immediately available on your smartphone app without the need for double entry. The Dashlane application provides a variety of data save types beyond just passwords. You are able to save account information, payment methods, and personal data in a categorized way. Read full review Gathering information needed for registration. Making the registration process efficient. Guiding us through the process when we hit snags. Read full review Cons Admin capabilities - Admins cannot reset passwords or 2SV tokens for any users, so they are left to contact Dashlane support. Without adequate management, Dashlane is tough to support internally effectively. Reporting - Dashlane does not provide reports for when users export passwords, fail logins or do anything else to potentially compromise their accounts. The reporting right now simply shows when users are created and added/removed from sharing Groups, but even then, the reporting is broken. Chrome - Chromebook users cannot take advantage of Dashlane to any real degree. They cannot set up 2SV tokens or keys, nor are they given the same features (Security Dashboard, Sharing Centre, etc.) so the experience is hampered, which adversely affects adoption. Read full review Better navigation. More marketing and make it very reachable to customers. Login is difficult. Read full review Likelihood to Renew It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review Usability We don't use other solutions, but we do find the mobile version for Android better than iOS. On Android, 2FA codes appear as word suggestions, making it very much like the experience on the web browser. On iOS, we need to change apps every single time a 2FA code is needed just to get the 6-digit code to fill a form.
Read full review UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.
Read full review Support Rating We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Read full review The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.
Read full review Alternatives Considered Dashlane loses against
1Password in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.
I didn't select Dashlane, it was selected for me. If it was up to me, I would choose
1Password over Dashlane all the time.
Read full review ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.
Read full review Return on Investment Greater level of security regarding passwords for the company, definitely a huge bonus Can be frustrating if you're just trying to quickly log into something and it hasn't stored the correct password or doesn't load for some reason Can be a painful setup process if you have to manually remove stored passwords from Chrome/other browsers Read full review Better speed. Better quality for optimal cost. Saves a lot of time. Read full review ScreenShots