DashThis vs. Social Suite by Reputation.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DashThis
Score 8.2 out of 10
N/A
DashThis is a digital marketing reporting tool with no complicated "extra" stuff. DashThis integrates with over 30+ data sources, and also has a CSV File Manager that helps users add any other data they might want to include in dashboards. According to the vendor, customer support is a top priority. DashThis provides a dedicated member of their team that makes sure users are up and running in no time, and is always available to answer questions whenever needed. Prices are…
$38
per month
Social Suite by Reputation.com
Score 9.4 out of 10
N/A
The Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.N/A
Pricing
DashThisSocial Suite by Reputation.com
Editions & Modules
Individual
$38.00
per month
Professional
$119.00
per month
Business
$229.00
per month
Standard
$349.00
per month
No answers on this topic
Offerings
Pricing Offerings
DashThisSocial Suite by Reputation.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DashThisSocial Suite by Reputation.com
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User Ratings
DashThisSocial Suite by Reputation.com
Likelihood to Recommend
9.0
(6 ratings)
4.0
(38 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(13 ratings)
Usability
-
(0 ratings)
1.0
(1 ratings)
Support Rating
6.2
(2 ratings)
-
(0 ratings)
User Testimonials
DashThisSocial Suite by Reputation.com
Likelihood to Recommend
Moment Zero Inc.
I have used DashThis with all my clients, because it is the fastest, easiest, and best-developed reporting platform. I have tried Google Data Studio and many other reporting integrations, but they just don't have the speed or capabilities of DashThis. With in-depth filtering, you can create reporting modules not available in any other dashboard, like deep source-medium targeting or landing page data, etc. Whatever data you need, you can get access. Their API integrations are increasing all the time, and if they don't currently connect to something, request access.
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Reputation.com, Inc
NUVI is great for ongoing listening, especially for long-term clients. If your monitor is already set up, the platform is great in a crisis situation. If you don't have previous monitors created, it can be less helpful if something pops up out of the blue since it cannot pull in historic data. NUVI is better for more experienced social/digital team members as there is a learning curve when you first use the software.
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Pros
Moment Zero Inc.
  • Displaying data in a clear and aesthetically pleasing way
  • Integrating with most of the systems you use on a regular basis in web design and digital marketing
  • Allowing you to quickly create new charts/graphs/reports for clients
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Reputation.com, Inc
  • There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.
  • I really enjoy the "stream" feature and love the reports that NUVI creates.
  • The dashboards for each monitor is also very easy and friendly to use.
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Cons
Moment Zero Inc.
  • I'm interested in implementing more tools into the system, such as Google My Business or OpenTable to truly make it a universal analytics dashboard.
  • Instead of just month over month date ranges, I would also like to see a YTD date range.
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Reputation.com, Inc
  • There are various quirks and bugs that become apparent as you use the tool more. Nothing that completely ruins the experience, but they can be nagging.
  • It didn't seem to pull in every use of some particular Instagram hashtags that we were tracking. Instagram reported a good bit more than NUVI did.
  • Better historical data (for collection and prediction). Currently it can pull from the last 30 days of Twitter data, which can give you some idea of volume moving forward, but in some cases it's a vast underestimate for the actual volume you'll get from all data sources. Also, if you're looking for previous mentions of your search terms beyond 30 days, then you're out of luck.
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Likelihood to Renew
Moment Zero Inc.
No answers on this topic
Reputation.com, Inc
I have just gotten out of my contract and NUVI was very nice to extend more help to me in finding out ways the tool could be useful, but at this point, I declined as I've already spent months using it and still having difficulty. Perhaps for some other businesses or people, this is the perfect tool, just didn't work for me
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Usability
Moment Zero Inc.
No answers on this topic
Reputation.com, Inc
See my previous comments
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Support Rating
Moment Zero Inc.
I always get a same day response to my questions and they reach out enough that I feel like I can ask questions but not too much that I get annoyed.
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Reputation.com, Inc
No answers on this topic
Alternatives Considered
Moment Zero Inc.
Very simplified compared to other options. Needs to be able to tie in more conversion data.
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Reputation.com, Inc
NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set of tasks. It also helps that NUVI is much more engaging and appealing to look at
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Return on Investment
Moment Zero Inc.
  • DashThis has reduced the time I spend on reporting by about 50%
  • Visualizations are simple and easy to understand -- Clients like them very much
  • Reduced dependency on files as archive of all dashboards/reports are available online
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Reputation.com, Inc
  • Efficiency - Weekly reporting has dropped from a few hours to roughly 30 minutes. Audience segmentation studies have dropped from a month to two weeks.
  • ROI - NUVI is generally cheaper than most competitors. It's increased my margins.
  • Happier clients - With greater efficiency comes faster turn around times and happier clients.
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ScreenShots

DashThis Screenshots

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