Data.com (discontinued) vs. Terapeak

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Data.com (discontinued)
Score 7.0 out of 10
N/A
Salesforce launched Data.com in 2011, in partnership with D&B, but has since decided to gradually sunset the platform. Data.com offered a store of company and customer data for use in sales and prospecting.N/A
Terapeak
Score 7.0 out of 10
N/A
Terapeak is a market research and intelligence tool with a particular emphasis on sales data to assist ecommerce vendors in decisioning. Terapeak was acquired by eBay in December 2017, and the company claims that it plans to integrate it into its Seller Hub suite of software.N/A
Pricing
Data.com (discontinued)Terapeak
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Data.com (discontinued)Terapeak
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Data.com (discontinued)Terapeak
Top Pros
Top Cons
Features
Data.com (discontinued)Terapeak
Prospecting
Comparison of Prospecting features of Product A and Product B
Data.com (discontinued)
6.9
25 Ratings
11% below category average
Terapeak
-
Ratings
Advanced search6.523 Ratings00 Ratings
Identification of new leads7.623 Ratings00 Ratings
List quality7.424 Ratings00 Ratings
List upload/download7.024 Ratings00 Ratings
Ideal customer targeting6.422 Ratings00 Ratings
Load time/data access6.425 Ratings00 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Data.com (discontinued)
7.8
24 Ratings
1% above category average
Terapeak
-
Ratings
Contact information7.924 Ratings00 Ratings
Company information7.424 Ratings00 Ratings
Industry information8.018 Ratings00 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Data.com (discontinued)
7.0
25 Ratings
7% below category average
Terapeak
-
Ratings
Lead qualification process9.017 Ratings00 Ratings
Smart lists and recommendations6.713 Ratings00 Ratings
Salesforce integration7.222 Ratings00 Ratings
Company/business profiles7.422 Ratings00 Ratings
Alerts and reminders6.014 Ratings00 Ratings
Data hygiene5.623 Ratings00 Ratings
Automatic data refresh7.014 Ratings00 Ratings
Tags7.013 Ratings00 Ratings
Filters and segmentation6.924 Ratings00 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Data.com (discontinued)
7.6
10 Ratings
2% below category average
Terapeak
-
Ratings
Sales email templates7.36 Ratings00 Ratings
Append emails to records8.010 Ratings00 Ratings
Best Alternatives
Data.com (discontinued)Terapeak
Small Businesses
Lead411
Lead411
Score 9.2 out of 10
TapClicks
TapClicks
Score 10.0 out of 10
Medium-sized Companies
Lead411
Lead411
Score 9.2 out of 10
TapClicks
TapClicks
Score 10.0 out of 10
Enterprises
SAP Sales Cloud
SAP Sales Cloud
Score 8.5 out of 10
Talkwalker
Talkwalker
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Data.com (discontinued)Terapeak
Likelihood to Recommend
7.0
(25 ratings)
7.0
(1 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Data.com (discontinued)Terapeak
Likelihood to Recommend
Discontinued Products
There are many scenarios that make data.com well suited, but most specifically, it works very well when looking for contacts within a certain zip code. You can sort and find information about these contacts and pay by points. This helps because you are able to pick and choose which you want to pay for.
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eBay
Terapeak makes sense for people looking to sell a lot of items or resellers. It does not make sense for people selling one-off items or individuals looking to simply spring clean. It is great for determining pricing, what to start auctions at, and figuring out a shipping/returns strategy (whether or not to offer free shipping, have the buyer pay shipping, and if you should have returns allowed.) I would not recommend it if you just want to move the item out of your house or if you do not care what price an item sells for.
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Pros
Discontinued Products
  • Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
  • Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
  • Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.
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eBay
  • Gives accurate comparable sold listings to determine pricing.
  • Aggregates sales information well, so I do not need to scroll through pages of listings.
  • Helps with determining shipping/whether to turn on free shipping or not.
  • Helps with sourcing and deciding whether to pay up for certain items.
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Cons
Discontinued Products
  • Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
  • They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
  • Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
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eBay
  • I wish I could use Terapeak outside of eBay. Why can't I use it with other platforms like Mercari, Poshmark, etc.?
  • I don't like that I have to pay for this feature. Other selling platforms provide their sold information free of charge.
  • It feels antiquated. I need to click through many menus and tabs to price items. I wish it would automatically move me through the pages, instead of making me fill out the information, then hit "next" or "enter."
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Usability
Discontinued Products
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
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eBay
No answers on this topic
Support Rating
Discontinued Products
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
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eBay
No answers on this topic
Alternatives Considered
Discontinued Products
Adobe Workfront may not be the direct competitor of Data.com, but for the services I was using, Workfront looked a little better when it comes to the user interface. But Data.com definitely had more powerful features & better integration capabilities. Also, it was easier to play around with the customer journey in Data.com as compared to other tools I have used in the past.
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eBay
Terapeak can't be beaten for selling on eBay, because it is part and parcel with eBay. For comparable listings on other sites, I prefer Sellhound and Jungle Scout. I find that Webgility and Price2Spy are more helpful for SEO and getting to the top of Google's search results. I feel that I get more eyes on my products using other services when I am not specifically selling through eBay. But on eBay, Terapeak is the only service I will use.
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Return on Investment
Discontinued Products
  • The positive impact is gaining more direct contact information for hiring managers.
  • Another positive factor is that it is completely free. You gain points for contact information when you add contact information.
  • Since it is a free resource, there are no real negative impacts.
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eBay
  • We have saved time by using Terapeak for pricing. We did not price our items up too much but made them competitive with the market.
  • We made more money using Terapeak than we would have without it because we did not under-price items. Terapeak gave accurate comparable sold listings.
  • One negative impact was simply the cost. It was about $20/month and was set up to auto-renew. We forgot to cancel our membership and accidentally paid for a service we weren't using.
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ScreenShots