Data.com is great for price conscious, resource rich professionals
Paul Murphy | TrustRadius Reviewer
August 10, 2017

Data.com is great for price conscious, resource rich professionals

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Data.com

I use data.com routinely, every few weeks at least, but at times every day for several weeks a month. As a freelancer, I often get employment building sales lists for clients, and this has been an indispensable resource for me. It's great to cross-reference with LinkedIn to ensure data quality and check for job title changes.
  • Data.com is appealing because it's affordable. You might need to purchase a few contacts to get rolling, but once you're able to add some yourself and gain additional points, it can very rewarding to "earn" additional contacts by submitting some of your own.
  • There is a wide range of search terms available to narrow down your list by name, region, company name, and others.
  • Easy "add contacts" function, and a template to add a large number of them at once.
  • Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
  • They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
  • Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
  • As a freelancer, I've made thousands of dollars building sales lists, for what began as a $50 trial.
  • Cross referencing with LinkedIn helps to explain to clients the job title progression a person has had, which can add to your credibility and strengthen your report content.
  • Data.com hasn't had a negative return for me. Every dollar and minute of effort I have used it was worth it.
  • quickmail
I recently used quickmail for a client, it was awful. Software should actually perform its purpose. If you only have a few thousand contacts in a database, just provide the whole list. Using a search function where there aren't any results the last 15 searches, is worthless. I don't have that problem with data.com. I almost always get at least something with each search.
I don't generate reports, but if data.com provided them in the future, I'd like to have sales lists generated by zip code and company size. It would also be nice to have some type of graph or visualization that indicates whether all/most of the contact information is older than say, 5 years. Then I don't have to look through all of them- I could see in 1 second whether I'd want to or not.
Data.com is well suited for people that like to earn their resources, rather than just expect to pay for them when there's no budget for it.

The platform is easy to use and navigate, and doesn't really have any "quirks" to mention.

On the other hand, because they are not verified by data.com/salesforce, it could make a paying person skeptical about buying a truly correct set of contacts.

Data.com Feature Ratings

Advanced search
9
Identification of new leads
9
List quality
8
List upload/download
10
Ideal customer targeting
8
Load time/data access
10
Contact information
8
Company information
7
Industry information
Not Rated
Lead qualification process
6
Smart lists and recommendations
Not Rated
Salesforce integration
10
Company/business profiles
3
Alerts and reminders
8
Data hygiene
6
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
7
Sales email templates
Not Rated
Append emails to records
Not Rated