Data.com (discontinued) vs. UserGems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Data.com (discontinued)
Score 6.9 out of 10
N/A
Salesforce launched Data.com in 2011, in partnership with D&B, but has since decided to gradually sunset the platform. Data.com offered a store of company and customer data for use in sales and prospecting.N/A
UserGems
Score 9.0 out of 10
N/A
UserGems helps sales and marketing teams achieve their revenue targets with more qualified pipeline. For sales, UserGems delivers qualified pipeline every month so reps book more calls and find warmer introductions. For marketing, UserGems captures key unknown contacts in target accounts and automates playbooks , expanding opportunities.N/A
Pricing
Data.com (discontinued)UserGems
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Data.com (discontinued)UserGems
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Data.com (discontinued)UserGems
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Data.com (discontinued)UserGems
Prospecting
Comparison of Prospecting features of Product A and Product B
Data.com (discontinued)
6.9
25 Ratings
10% below category average
UserGems
-
Ratings
Advanced search6.523 Ratings00 Ratings
Identification of new leads7.623 Ratings00 Ratings
List quality7.424 Ratings00 Ratings
List upload/download7.124 Ratings00 Ratings
Ideal customer targeting6.422 Ratings00 Ratings
Load time/data access6.425 Ratings00 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Data.com (discontinued)
7.8
24 Ratings
3% above category average
UserGems
-
Ratings
Contact information7.924 Ratings00 Ratings
Company information7.424 Ratings00 Ratings
Industry information8.018 Ratings00 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Data.com (discontinued)
7.0
25 Ratings
6% below category average
UserGems
-
Ratings
Lead qualification process8.917 Ratings00 Ratings
Smart lists and recommendations6.713 Ratings00 Ratings
Salesforce integration7.222 Ratings00 Ratings
Company/business profiles7.422 Ratings00 Ratings
Alerts and reminders6.114 Ratings00 Ratings
Data hygiene5.623 Ratings00 Ratings
Automatic data refresh7.114 Ratings00 Ratings
Tags6.913 Ratings00 Ratings
Filters and segmentation6.824 Ratings00 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Data.com (discontinued)
7.6
10 Ratings
2% above category average
UserGems
-
Ratings
Sales email templates7.36 Ratings00 Ratings
Append emails to records7.910 Ratings00 Ratings
Best Alternatives
Data.com (discontinued)UserGems
Small Businesses
Lead411
Lead411
Score 9.1 out of 10
Affinity
Affinity
Score 9.2 out of 10
Medium-sized Companies
Lead411
Lead411
Score 9.1 out of 10
Intercom
Intercom
Score 8.7 out of 10
Enterprises
Bombora
Bombora
Score 9.1 out of 10
DiscoverOrg (discontinued)
DiscoverOrg (discontinued)
Score 5.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Data.com (discontinued)UserGems
Likelihood to Recommend
6.9
(25 ratings)
10.0
(1 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Data.com (discontinued)UserGems
Likelihood to Recommend
Discontinued Products
There are many scenarios that make data.com well suited, but most specifically, it works very well when looking for contacts within a certain zip code. You can sort and find information about these contacts and pay by points. This helps because you are able to pick and choose which you want to pay for.
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UserGems
UserGems has helped me identify old users at new companies any time they update their database. Notifications are automatic, so I don't have to go out of my way to use the tool. From that notification, I'll reach out and see how we can get our software approved at their new organization.
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Pros
Discontinued Products
  • Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
  • Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
  • Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.
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UserGems
No answers on this topic
Cons
Discontinued Products
  • Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
  • They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
  • Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
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UserGems
No answers on this topic
Usability
Discontinued Products
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
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UserGems
No answers on this topic
Support Rating
Discontinued Products
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
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UserGems
No answers on this topic
Alternatives Considered
Discontinued Products
Adobe Workfront may not be the direct competitor of Data.com, but for the services I was using, Workfront looked a little better when it comes to the user interface. But Data.com definitely had more powerful features & better integration capabilities. Also, it was easier to play around with the customer journey in Data.com as compared to other tools I have used in the past.
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UserGems
No answers on this topic
Return on Investment
Discontinued Products
  • The positive impact is gaining more direct contact information for hiring managers.
  • Another positive factor is that it is completely free. You gain points for contact information when you add contact information.
  • Since it is a free resource, there are no real negative impacts.
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UserGems
No answers on this topic
ScreenShots