What users are saying about
16 Ratings
10 Ratings
16 Ratings
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Score 8.3 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Databox

I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
Heather Robinette, MBA | TrustRadius Reviewer

Supermetrics

Marketing agencies who would like to create data-rich reports with multiple campaign sources using Google Data Studio + Supermetrics.
Lindsay Halsey | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Databox
9.2
Supermetrics
Pixel Perfect reports
Databox
9.7
Supermetrics
Customizable dashboards
Databox
9.0
Supermetrics
Report Formatting Templates
Databox
9.0
Supermetrics

Ad-hoc Reporting

Databox
8.6
Supermetrics
Drill-down analysis
Databox
8.0
Supermetrics
Formatting capabilities
Databox
8.9
Supermetrics
Integration with R or other statistical packages
Databox
7.9
Supermetrics
Report sharing and collaboration
Databox
9.5
Supermetrics

Report Output and Scheduling

Databox
8.4
Supermetrics
Publish to Web
Databox
9.0
Supermetrics
Publish to PDF
Databox
9.1
Supermetrics
Report Versioning
Databox
7.7
Supermetrics
Report Delivery Scheduling
Databox
9.1
Supermetrics
Delivery to Remote Servers
Databox
7.1
Supermetrics

Data Discovery and Visualization

Databox
7.8
Supermetrics
Pre-built visualization formats (heatmaps, scatter plots etc.)
Databox
8.5
Supermetrics
Location Analytics / Geographic Visualization
Databox
7.1
Supermetrics
Predictive Analytics
Databox
7.9
Supermetrics

Pros

Databox

  • Create dashboards from a variety of data sources.
  • Set & track goals based on the data and metrics provided.
  • Send alerts and scorecard updates to Slack and email automatically.
Michael Glover | TrustRadius Reviewer

Supermetrics

  • Supermetrics does a great job of accurately reporting on metrics
  • Supermetrics does a great job of reporting across platforms
  • Supermetrics is great at integrating with things like Excel or Google Sheets to adapt the reports to our needs
Austin Voigt | TrustRadius Reviewer

Cons

Databox

  • Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago
Anonymous | TrustRadius Reviewer

Supermetrics

  • The pricing models can take a few extra minutes to understand to forecast your agency's costs if using Supermetrics for client reports.
Lindsay Halsey | TrustRadius Reviewer

Usability

Databox

Databox 9.0
Based on 1 answer
Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
Anonymous | TrustRadius Reviewer

Supermetrics

No score
No answers yet
No answers on this topic

Support Rating

Databox

Databox 9.8
Based on 6 answers
I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
Heather Robinette, MBA | TrustRadius Reviewer

Supermetrics

No score
No answers yet
No answers on this topic

Alternatives Considered

Databox

Databox is unique in its ability to report from multiple data sources. Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox. Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone. Tableau is also superior with customization
Daniel Berry | TrustRadius Reviewer

Supermetrics

Supermetrics is definitely the most sophisticated and adaptable of the tools. It provides the most in-depth metrics reporting, the most accurate reporting, and the most detailed reporting across all of our platforms and campaigns. It is definitely worth the cost, if your organization requires this level of sophistication. If not, it may be too costly - and too complicated.
Austin Voigt | TrustRadius Reviewer

Return on Investment

Databox

  • It has helped us to show our value to clients
  • Easily digestible dashboards make it easy to understand what you're looking at
Dustin Brackett | TrustRadius Reviewer

Supermetrics

  • Positive! Supermetrics helped us transition into Google Data Studio as our monthly reporting system.
  • Savings! We saved money by switching our reporting to Google Data Studio + Supermetrics.
  • Time! We save a lot of time on our monthly reports thanks to Supermetrics.
Lindsay Halsey | TrustRadius Reviewer

Pricing Details

Databox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Supermetrics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Databox
8.1
Supermetrics
9.0

Usability

Databox
9.0
Supermetrics

Support Rating

Databox
9.8
Supermetrics

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