Datadog vs. Grafana Loki

DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.

Incentivized

In our application there are many points from where logs are coming so in order to go to each and every application and check logs its very overhead so we are using Grafana Loki for the logs gathering and monitoring.

Incentivized

• APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
• Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
• Lightweight agent on hosts

Incentivized

• Access to many open-source dashboards, access to add many data-sources to gather and visualize data from.
• Grafana Loki does well gathering of logs from various data-sources, we can also filter the logs based on our needs.
• One stop solution for all the logs and monitoring.

Incentivized

• We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly
• Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed
• I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time.

Incentivized

• We can modify the logs directly from UI of Grafana Loki
• Better and simplified options for logs filtering
• Easy usability with SMTP configuration and other system level configuration

Incentivized

The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Incentivized

First and foremost if Grafana Loki is based on CNCF open source projects so organizations can get freedom to choice to configure it at your own other main thing is Grafana Loki is totally free of cost and we can deploy it on our infrastructure. On compared with other managed services like Datadog, New Relic it is very expensive and we also don't have much control on the tools we use.

Incentivized

• Visibility into website issues and performance problems has improved our company communication.
• Handling and detecting site issues faster has improved customer satisfaction and retention.
• Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process.

Incentivized

• Only indexes the metadata
• Have to manage it by ourselves compare to other available managed monitoring and log observability solutions
• Dedicated person or team of SRE to manage the monitoring and observability solutions

Incentivized