Datadog vs. Moogsoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.5 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$0
Up to 5 hosts
Moogsoft
Score 8.5 out of 10
N/A
Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.
$417
per month
Pricing
DatadogMoogsoft
Editions & Modules
Free
$0
Up to 5 hosts
Log Management
$1.27
Per Million Log Events
Standard
$15/host
Up to 500 hosts
Infrastructure
$15.00
Per Host Per Month
APM
$31.00
Per Host Per Month
Enterprise
Custom
500+ hosts
Free
$0
Essentials
$417
per month
Advanced
Contact Sales
Offerings
Pricing Offerings
DatadogMoogsoft
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
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User Ratings
DatadogMoogsoft
Likelihood to Recommend
9.1
(22 ratings)
10.0
(3 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.9
(6 ratings)
-
(0 ratings)
User Testimonials
DatadogMoogsoft
Likelihood to Recommend
Datadog
DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.
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Moogsoft
Moogsoft is well suited in below scenarios - 1. If you are looking for a Event Management layer tools. 2. If you are looking for event correlations, suppression and enhancement feature before opening a ticket in ITSM layer tool. 3. If you are looking for enabling corrective actions even before opening a ticket at MOM layer and AI-ML capabilities in monitoring world.
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Pros
Datadog
  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
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Moogsoft
  • Event Management Tools
  • Event Enrichment
  • AIOps and ML features
  • Entropy based prediction
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Cons
Datadog
  • We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly
  • Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed
  • I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time.
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Moogsoft
  • Automation
  • Config files
  • Ansible
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Usability
Datadog
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
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Moogsoft
No answers on this topic
Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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Moogsoft
No answers on this topic
Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
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Moogsoft
Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement.
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Return on Investment
Datadog
  • Visibility into website issues and performance problems has improved our company communication.
  • Handling and detecting site issues faster has improved customer satisfaction and retention.
  • Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process.
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Moogsoft
  • Unique Event Handling and Management
  • Situation-based event grouping
  • Auto Remediation of issues using tight integration options
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ScreenShots

Datadog Screenshots

Screenshot of Out-of-the-box and easily customizable monitoring dashboards.Screenshot of Datadog is built to give visibility across teams. You can discuss issues in-context with production data, annotate changes and notify your team, see who responded to that alert before, and remember what was done to fix it.Screenshot of Datadog seamlessly unifies traces, metrics, and logs—the three pillars of observability.Screenshot of Collect monitoring data from across your entire stack with Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map decomposes your application into all its component services and draws the observed dependencies between these services in real timeScreenshot of Centralize log data from any source.