Datadog vs Moogsoft

Likelihood to Recommend

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

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Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

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Moogsoft is well suited in below scenarios - 1. If you are looking for a Event Management layer tools.2. If you are looking for event correlations, suppression and enhancement feature before opening a ticket in ITSM layer tool.3. If you are looking for enabling corrective actions even before opening a ticket at MOM layer and AI-ML capabilities in monitoring world.

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Nikhil Kumar Sharma

Associate Consultant

HCL TechnologiesInformation Technology & Services, 10,001+ employees

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Pros

APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
Lightweight agent on hosts

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Anthony Zappala

ServiceNow Lead Engineer/Architect

WayfairInformation Technology and Services, 10,001+ employees

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Event Management Tools
Event Enrichment
AIOps and ML features
Entropy based prediction

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Rekha Yadav

Development Team Lead

AccentureComputer Software, 10,001+ employees

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Cons

User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.

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Kevin Van Heusen

Software Architect

SpringAheadInternet, 51-200 employees

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Automation
Config files
Ansible

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Verified User

Technician in Information Technology

Information Technology and Services Company, 51-200 employees

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Usability

Datadog 10.0

Based on 1 answer

The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

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Verified User

Engineer in Information Technology

Information Technology & Services Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Datadog 8.7

Based on 12 answers

Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.

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Verified User

Professional in Information Technology

Human Resources Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.

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Stephen Groat

Senior Security Engineer

TealiumMarketing and Advertising, 201-500 employees

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Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement.

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Nikhil Kumar Sharma

Associate Consultant

HCL TechnologiesInformation Technology & Services, 10,001+ employees

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Return on Investment

One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time

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Rajeshh Raghavan

Systems Analyst, Engineering

Dreamworks AnimationEntertainment, 1001-5000 employees

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Unique Event Handling and Management
Situation-based event grouping
Auto Remediation of issues using tight integration options

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Rekha Yadav

Development Team Lead

AccentureComputer Software, 10,001+ employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Datadog Editions & Modules

On-premise Edition

Infrastructure	$15.00¹
Log Management	$1.27²
APM	$31.00³

Per Host Per Month
Per Million Log Events
Per Host Per Month

SaaS Edition

Free	$0¹
Standard	$15/host²
Enterprise	Custom³

Up to 5 hosts
Up to 500 hosts
500+ hosts

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Moogsoft Editions & Modules

—

Additional Pricing Details

—

Datadog

Moogsoft

Pros

Cons

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Datadog Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Moogsoft Editions & Modules

Additional Pricing Details

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