Datadog vs. LinkRunner AT Network AutoTester vs. SolarWinds Engineer's Toolset

Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.

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The tool was recently used to help identify a hardware issue. We were having connectivity problems which was identified with the LinkRunner that has the SFP to test fiber connections. We were able to show the vendor on sight that the link was good and that it was the vendor equipment that had the issue This resulted in them replacing the physical equipment to bring services back online.

I have found the toolset especially useful for scanning subnets to discover devices, and for setting up temporary real-time monitors when we are troubleshooting or setting up new connections. The most useful aspect has been the ability to apply the tools to help troubleshoot and pinpoint intermittent issues. More general tools like Orion often do not have the granularity to detect issues like intermittent packet loss which are especially impactful to applications like Voice. The toolset gives us another level of capability to dig into issues.

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• The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
• Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
• Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.

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• Identify the exact switchport a given line is plugged in to.
• View the length and viability of any category or fiber optic cable.
• It acts as a premade packet capture device, simple enough to walk someone through deploying while I'm offsite.
• In the event LLDP based identification of a port fails, it has the ability to blink a switchport allowing for manual identification.

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• Various monitoring
• Stores history
• Suggests indices
• Helps to find the SQL query text
• Helps to see what machines/users the bad queries are coming from
• Shows current blocking session

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• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

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• It could be updated for Mgig or 10Gb.
• Some devices should have SFP+ modules capabilities
• Could be combined with other tools

• The unifying component that is intended to be the initial interface to the tools seems clunky. I prefer to start the tools individually rather than using it.
• The port scanner could use some improvements to make it easier to use.

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Definitely will not revisit after our issues and, in my opinion, poor support.

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There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.

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The network tester is one of the easest devices I have ever used. It does have capabilities that other testers simply don't have. Being able to identify the switch port it is plugged into, the address of the switch, the switch name, along with the VLAN has helped on so many occasions

Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.

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The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

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Our organization uses it regularly. It is reliable, and we keep finding new uses for it

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Documentation was difficult to work through, rollout was catastrophic (completely outage)

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Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.

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There is little to no competition in this field. If you need to do any type of advanced network monitoring/identification (or use 10G) then you're going to own a Fluke. While Ideal does have a couple of devices that appear to be the closest competitor, the differences are still extremely evident.

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I haven't compared any tools similar to SolarWinds Engineer's Toolset. This might be because I'm pretty biased when it comes to monitoring, and reporting solutions. I've found that SolarWinds provides the biggest bang for the buck in my opinion. I'm sure there are other solutions on the market that compete, but I haven't tried any of them because I've been very satisfied with SolarWinds.

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• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

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Independently Invited by TrustRadius

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• Drastic decrease in diagnosis time.
• The certainty coming from the diagnostic process with the Fluke leads to less guessing and quicker fixes.
• With multiple departments involved in the process of connecting devices to the network, the Fluke helps us to quickly certify a switch closet worth of cable and create error free documentation.

Incentivized

Independently Invited by TrustRadius

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• Spend less time downloading free buggy tools
• All the tools in one spot, so you don't have to look around for tools
• Get to the solution sooner

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info