Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.8 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$18
per month per host
OpenText Real User Monitoring
Score 8.2 out of 10
N/A
OpenText™ Real User Monitoring (RUM) software monitors the performance and availability of applications of all users, on all devices, at all locations, all the time.N/A
Splunk AppDynamics
Score 8.3 out of 10
N/A
AppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.N/A
Pricing
DatadogOpenText Real User MonitoringSplunk AppDynamics
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DatadogOpenText Real User MonitoringSplunk AppDynamics
Free Trial
YesNoYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
More Pricing Information
Community Pulse
DatadogOpenText Real User MonitoringSplunk AppDynamics
Considered Multiple Products
Datadog
Chose Datadog
Better performance and visibility than what I was able to obtain out of AppDynamics

Their OnCall offering is very fresh still, but is already almost at parity with Splunk On Call (VictorOps)
Chose Datadog
The first reason for selecting Datadog was of course it's pricing which is quite better in terms of competitor like AppDynamics and splunk. Second thing is versatile services which they are offering on one platform which means entire end to end services can be monitor at one …
Chose Datadog
It's a one-stop solution for all our needs whereas in other open-source tools, we have an operational overhead to keep and manage the uptime of these tools as well and also manage their versioning, upgrade, and patching cycle. Also if there are any bugs then we have to raise an …
Chose Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
Chose Datadog
The pricing, the customer service and it most importantly it does the job we expect.
OpenText Real User Monitoring

No answer on this topic

Splunk AppDynamics
Chose Splunk AppDynamics
We use Splunk, a lot, and I feel that the two applications complement each other well. AppDynamics is not as good at finding problems or errors in logs, and Splunk is very easy to set up visualizations. However, where AppDynamics excels is in the level of detail about …
Chose Splunk AppDynamics
Datadog was easy to install on some devices but harder on others based on the OS. We were never able to get Datadog to work in our environment for all devices and apps. AppDynamics works across 100%.
Chose Splunk AppDynamics
Datadog is a great product in comparison to AppDynamics and matches up to it. However, AppDynamics is used by many in the industry and is the best for our applications. There was lots of experience in the WorkForce with AppDynamics, so it was a better choice than Datadog. Datado…
Chose Splunk AppDynamics
AppDynamics is almost the same as New Relic and I would say they both are at the same level. Datadog is infrastructure monitoring and AppDynamics can catch up on this impact.
Chose Splunk AppDynamics
AppDynamics is easy to use when compared with Datadog and provide rich user interface. We prefer AppDynamics as it gives more data insight. We can easily install the AppDynamics agent and integrate with application. Also AppDynamics subscription cost was in budget with our …
Chose Splunk AppDynamics
Unfortunately, I wasn't in the company when the decision was made, hence can tell just because. What I can tell from my experience, it was not a bad choice and alternatives like New Relic or Datadog provide more or less similar functionality. In most cases the main reasons are …
Chose Splunk AppDynamics
Overall value...AppDynamics won out in cost, support, and data returned for applications.
Chose Splunk AppDynamics
Splunk AppDynamics is ideal for enterprises seeking business-centric observability with fast, out-of-the-box performance monitoring. It connects application health to business outcomes through Business iQ, enabling real-time insights for stakeholders. With broad technology …
Chose Splunk AppDynamics
It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
Chose Splunk AppDynamics
Ease of use, the fast pace of the product growth.

Analytics and BiQ is a huge bonus for adding value to Business who ultimately are the owners as they pay for AppDynamics.
Chose Splunk AppDynamics
AppDynamics is more a graphical representation of data, where as other tools like Splunk shows data in a table format using Query structure. AppDynamics helps is in analyzing system performance, but other tools just help to log the data and send alerts upon manual setting. …
Chose Splunk AppDynamics
AppDynamics falls under Cisco's Full Stack Observability and is now deeplyintegrated with Thousand Eyes, Secure App and Intersight covering addional monitoring layes that no other solution out there does well.
Chose Splunk AppDynamics
We actually have different development teams using both of these tools currently. They are both very good at providing application monitoring. They in some ways have the same flaws. App Dynamics seems very focused on the end-to-end evaluation of the application and New Relic
Chose Splunk AppDynamics
AppDynamics is still a good solution as this is one the earliest tool available in the APM space and people are used to this Application usage. However other products are also doing great as Dynatrace is the biggest competitor since it adds on all the AppDynamics features plus …
Chose Splunk AppDynamics
Data dog, it's not an APM to me, yet. It's more like a Nagios or PRTG. And New Relic, it was good. Now it's poor in setup a .Net application. AppDynamics is simply perfect in setup, usage, tips, alarms. It's really what we needed for our environment. All in a single …
Chose Splunk AppDynamics
Ease of usage. Views key metrics of any application you can think of. Analyzes transactions easily. Helps resolve performance issues. Server and application performance management is now very easy with this tool. End user monitoring. Deep code level diagnostics in real time.
Chose Splunk AppDynamics
AppDynamics automatically discovers and monitors every dependency and business transaction out of the box (no manual instrumentation required). AppDynamics proprietary Dynamic Baselining takes the seasonality of your application into account and proactively alerts you on every …
Features
DatadogOpenText Real User MonitoringSplunk AppDynamics
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Datadog
-
Ratings
OpenText Real User Monitoring
-
Ratings
Splunk AppDynamics
8.2
77 Ratings
10% above category average
Application monitoring00 Ratings00 Ratings8.877 Ratings
Database monitoring00 Ratings00 Ratings7.873 Ratings
Threshold alerts00 Ratings00 Ratings8.575 Ratings
Predictive capabilities00 Ratings00 Ratings7.675 Ratings
Application performance management console00 Ratings00 Ratings8.674 Ratings
Collaboration tools00 Ratings00 Ratings7.563 Ratings
Server availability and performance monitoring00 Ratings00 Ratings8.447 Ratings
Server usage monitoring and capacity forecasting00 Ratings00 Ratings8.246 Ratings
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DatadogOpenText Real User MonitoringSplunk AppDynamics
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Score 8.8 out of 10
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GitLab
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Score 8.6 out of 10
Medium-sized Companies
Sumo Logic
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Score 9.3 out of 10
ManageEngine Site24x7
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Score 9.5 out of 10
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Score 9.5 out of 10
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NetBrain Technologies
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User Ratings
DatadogOpenText Real User MonitoringSplunk AppDynamics
Likelihood to Recommend
9.4
(55 ratings)
-
(0 ratings)
8.2
(77 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Usability
9.2
(34 ratings)
-
(0 ratings)
7.9
(14 ratings)
Support Rating
8.9
(6 ratings)
-
(0 ratings)
8.1
(6 ratings)
User Testimonials
DatadogOpenText Real User MonitoringSplunk AppDynamics
Likelihood to Recommend
Datadog
Datadog can be pricey for larger scale businesses, so it really depends on your use case. For us, we have a small single deployment application and a small developer team, so our costs are mostly reasonable. There are more features than we can explore which can be somewhat overwhelming. It is mostly easy and intuitive to use but for larger scale you may consider rolling your own solutions.
Read full review
OpenText
No answers on this topic
Cisco
Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
Read full review
Pros
Datadog
  • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
  • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
  • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
Read full review
OpenText
No answers on this topic
Cisco
  • AppDynamics delves deeply into traceability and profiling at the code level. By identifying and refactoring any hidden performance hogs in our code, we can directly observe the performance improvements.
  • AppDynamics provides real-time dashboards and in-depth insights into each layer of the application stack, lifting the curtain on performance.
  • AppDynamics gives us the ability to proactively detect and resolve performance issues. We are able to keep things running smoothly for our users and stop outages.
  • We can monitor stability and performance prior to, during, and following releases with AppDynamics, which helps to minimize regression risks and facilitate smooth rollouts.
Read full review
Cons
Datadog
  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
Read full review
OpenText
No answers on this topic
Cisco
  • Improving the clarity and comprehensiveness of the documentation could benefit users. Clearer documentation ensures that users can make the most of all the functionalities
  • Leverages AI and machine learning for intelligent insights, aiding in issue identification and prediction.
  • Competitive, with AI-driven features becoming increasingly common in APM solutions.
Read full review
Likelihood to Renew
Datadog
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate our likelihood to renew Splunk AppDynamics as a 10. Our leadership is fully committed to the State of Indiana’s Application Performance Monitoring (APM) Program, which has become a national leader within the SLED (State, Local, and Education) vertical. AppDynamics plays a critical role in our ability to deliver reliable, high-performing digital services to citizens and stakeholders. Its capabilities align closely with our strategic goals around operational excellence, proactive incident management, and data-driven decision-making, making it an indispensable part of our technology ecosystem.
Read full review
Usability
Datadog
There is some room for improvement, but the Datadog team sends out updates frequently, and the UI is user-friendly for engineers, with no significant loading issues or region-specific problems. That was one of the key reasons we preferred Datadog; our company has employees worldwide, and it wasn't difficult to transition to the tool.
Read full review
OpenText
No answers on this topic
Cisco
Actually, I would like to give it a score of 10 out of 10, but taking into account certain factors such as: the cost of the annual licence, the complexity of installation and configuration, the blurring of setting Splunk AppDynamics over the cloud and especially OpenShift since we use it as a container platform. So, 8 out of 10 looks perfect for it
Read full review
Reliability and Availability
Datadog
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate the availability of Splunk AppDynamics as a 9. Overall, the platform has proven to be highly reliable and is available when we need it. It consistently supports our monitoring and performance management needs across critical applications and infrastructure. There have been occasional issues with platform availability, such as intermittent application errors or brief unplanned outages. However, these instances have been infrequent and typically resolved quickly, minimizing any significant impact on operations. The stability and uptime of the platform have met our expectations, and we continue to rely on it as a core component of our APM strategy.
Read full review
Performance
Datadog
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate the performance of Splunk AppDynamics as a 6. While the platform generally delivers the expected functionality, we’ve experienced periodic slowness—particularly with page loads and report generation. These performance issues can be frustrating, especially when trying to quickly access critical data during incident response or analysis. One contributing factor may be our use of a shared controller environment with other enterprises, which can introduce resource contention and impact overall responsiveness. In some cases, this has led to delays in accessing dashboards or completing complex queries. Despite these challenges, the platform remains a valuable tool, and we’re exploring options to improve performance, including potential changes to our deployment model and support agreements.
Read full review
Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
Read full review
OpenText
No answers on this topic
Cisco
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
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Online Training
Datadog
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate the online training for Splunk AppDynamics as a 7. The training was generally acceptable and covered the core concepts and functionality of the platform. However, there were some challenges with communication during sessions—particularly around clarity and instructor engagement—which occasionally made it difficult to fully grasp certain topics. Additionally, the training could benefit from being more focused and tailored to specific roles or use cases. A more structured approach with clearer learning paths and practical, hands-on examples would enhance the overall effectiveness and help users apply the knowledge more confidently in real-world scenarios.
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Implementation Rating
Datadog
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate our satisfaction with the implementation of Splunk AppDynamics as a 9. The deployment process was smooth and well-coordinated, thanks to the collaborative efforts between Cisco Professional Services, our internal business stakeholders, and agency technical teams. Key Insights from the Implementation: Cross-functional Collaboration Was Critical: Engaging both technical and business teams early in the process ensured that the platform was configured to meet a wide range of operational and strategic needs. Value of Expert Guidance: Cisco’s Professional Services provided invaluable expertise, helping us navigate complex configurations and tailor the solution to our environment. Their involvement accelerated deployment and ensured best practices were followed. Importance of Planning and Communication: A well-defined implementation roadmap and regular communication across teams helped us stay aligned, manage expectations, and address challenges proactively. Scalable Architecture: We designed the implementation with scalability in mind, allowing us to expand usage across agencies and applications without major rework. Overall, the implementation laid a strong foundation for our APM program and positioned us for long-term success.
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Alternatives Considered
Datadog
It's a one-stop solution for all our needs whereas in other open-source tools, we have an operational overhead to keep and manage the uptime of these tools as well and also manage their versioning, upgrade, and patching cycle. Also if there are any bugs then we have to raise an open source issue and many problems as we have to keep 2 to 3 people aligned to manage the stack.
Read full review
OpenText
No answers on this topic
Cisco
It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
Read full review
Contract Terms and Pricing Model
Datadog
No answers on this topic
OpenText
No answers on this topic
Cisco
While the overall value of the Splunk AppDynamics platforms is strong, the pricing structure and contract terms can be complex and difficult to navigate. Unit pricing, licensing tiers, and billing frequency are not always intuitive, which can make it challenging to align purchases with the State’s evolving needs. I rely heavily on our Account Manager to help interpret and tailor the licensing model to our specific requirements. Their support has been invaluable in ensuring we make informed decisions. The most impactful change would be to simplify the licensing and pricing model. Clearer documentation, more transparent pricing tiers, and streamlined purchasing processes would significantly improve the experience and reduce administrative overhead.
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Scalability
Datadog
No answers on this topic
OpenText
No answers on this topic
Cisco
On a scale of 1 to 10, I would rate the overall scalability of Splunk AppDynamics as a 7. The platform is designed to support enterprise-wide deployments across multiple departments and sites, and it performs well in large-scale environments. Its architecture allows for horizontal scaling and supports a wide range of application types and infrastructures. However, the agent management and deployment process can be complex and time-consuming, especially when onboarding a large number of applications or systems. Coordinating agent installation, configuration, and updates across diverse environments requires careful planning and often significant manual effort. Streamlining these processes—perhaps through more centralized management tools or automation—would enhance scalability and reduce operational overhead. Despite these challenges, once deployed, AppDynamics scales effectively and provides consistent performance and visibility across the enterprise.
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Professional Services
Datadog
No answers on this topic
OpenText
No answers on this topic
Cisco
Our experience with the professional services team supporting Splunk AppDynamics has been exceptional. They demonstrated deep technical expertise, strong collaboration skills, and a clear understanding of our business objectives. Their guidance was instrumental in the successful implementation of our APM program and platform integration. The rating of 9 reflects our high level of satisfaction, with a small margin left to acknowledge that continuous improvement is always possible. Overall, their support has been a key factor in the success of our deployment.
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Return on Investment
Datadog
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
Read full review
OpenText
No answers on this topic
Cisco
  • AppDynamics has played a pivotal role in optimizing our applications for a seamless user experience. The proactive monitoring and quick issue resolution have translated into improved user satisfaction and increased retention rates.
  • The initial cost and effort associated with implementing AppDynamics might be considered a negative impact, particularly for organizations with budget constraints. However, the long-term benefits have justified this initial investment.
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ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.