Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.6 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$18
per month per host
OpsRamp
Score 7.0 out of 10
N/A
OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ, a service-centric AIOps platform with intelligent event management, alert correlation, and rapid remediation.N/A
Pricing
DatadogOpsRamp
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
No answers on this topic
Offerings
Pricing Offerings
DatadogOpsRamp
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
More Pricing Information
Community Pulse
DatadogOpsRamp
Best Alternatives
DatadogOpsRamp
Small Businesses
InfluxDB
InfluxDB
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DatadogOpsRamp
Likelihood to Recommend
9.4
(55 ratings)
7.8
(3 ratings)
Usability
9.2
(34 ratings)
7.5
(3 ratings)
Support Rating
8.9
(6 ratings)
7.0
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.1
(2 ratings)
Professional Services
-
(0 ratings)
7.8
(2 ratings)
User Testimonials
DatadogOpsRamp
Likelihood to Recommend
Datadog
As per my experience, Datadog is best suited for complex, cloud-native environments where unified observability is critical, as it integrates seamlessly with AWS and Azure. Moreover, it provides deep visibility into latency and error rates. Datadog pricing is less appropriate for Startups with a tight budget and for organizations needing advanced incident management.
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OpsRamp
PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.
Read full review
Pros
Datadog
  • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
  • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
  • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
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OpsRamp
  • Infrastructure and application monitoring.
  • Infrastructure and application alerting.
  • Automated patching.
  • ITSM tools.
Read full review
Cons
Datadog
  • In my experience, .NET Tracing Agent caused severe and untraceable performance issues
  • In my opinion, usage and billing structures were opaque and surprising
  • In my experience, documentation was incomplete, contradicting or sometimes completely wrong, even for common infrastructure (AWS Fargate)
  • I feel support was unhelpful at times, and bounced us back and forth to other teams
  • In my opinion, multiple methods of sample rate control were ineffective, adding to excessive usage and cost
Read full review
OpsRamp
  • Self Service Portal for cloud deployments.
  • Stabilization on existing ticketing systems.
  • Cloud resource deployments by integrating OpsRamp with cloud.
Read full review
Likelihood to Renew
Datadog
Definitely will not revisit after our issues and, in my opinion, poor support.
Read full review
OpsRamp
No answers on this topic
Usability
Datadog
There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
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OpsRamp
It's a good and user friendly tool.
Read full review
Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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OpsRamp
OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.
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Implementation Rating
Datadog
Documentation was difficult to work through, rollout was catastrophic (completely outage)
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OpsRamp
No answers on this topic
Alternatives Considered
Datadog
Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.
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OpsRamp
No answers on this topic
Contract Terms and Pricing Model
Datadog
No answers on this topic
OpsRamp
Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.
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Professional Services
Datadog
No answers on this topic
OpsRamp
Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.
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Return on Investment
Datadog
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
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OpsRamp
  • 90% alert reduction.
  • 70% of manual, routine IT.
  • Processes now automated.
  • 50% increase in team.
  • Efficiency and productivity.
Read full review
ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.