DataHero vs. IBM Analytics Engine vs. SAP Crystal

DataHero ensures every business user in my organization is up to date on key performance metrics and insights through robust data analytics and a configurable data dashboard.

Incentivized

• Well suited for my big data related project or a static data set analysis especially for uploading huge dataset to the cluster.
• But had some issues with connecting IoT real-time data and feeding to Power BI. It might be my understanding please take it as a mere comment rather than a suggestion.

Incentivized

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users

Incentivized

• Collecting data from on-premise and cloud data repositories.
• Availability of drag and drop chart creation improves data visualization.
• It makes it effective to share insights with KPI dashboards.

Incentivized

• Jobs with Spark, Hadoop, or Hive queries are rapidly attained
• Can collect, organize and analyze your data accurately
• You can customize, for example, Spark or Hadoop configuration settings, or Python, R, Scala, or Java libraries.

Incentivized

• Crystal Reports allows us to create a consistent template for all of our reports.
• Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
• Crystal Reports can connect to a wide variety of data sources.
• Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.

Incentivized

• Collecting data from on-premise tools like Concur Invoice was overwhelming, but we were able to partner with external service providers.

Incentivized

• Easier pricing and plug-and-play like you see with AWS and Azure, it would be nice from a budgeting and billing standpoint, as well as better support for the administration.
• Bundling of the Cloud Object Storage should be included with the Analytics Engine.
• The inability to add your own Hadoop stack components has made some transfers a little more complex.

Incentivized

• The export of reports to Excel is very cumbersome and the results are difficult to format.
• The design of reports and the graphical features (e.g. charts) feel quite rigid.
• The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.

Incentivized

We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.

DataHero has intuitive and easy to use user interface making it easy to navigate features.

Incentivized

Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.

Incentivized

I haven't interacted with DataHero support, but they must be knowledgeable and responsive regarding how they have documented the features on this tool.

Incentivized

The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.

Incentivized

Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

Incentivized

Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.

Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!

Incentivized

Both DataHero and Excel4apps are great business intelligence tools, but the latter don't offer room for growth due to unavailability of large and global enterprises BI tools.

Incentivized

We initially wanted to go with Google BigQuery, mainly for the name recognition. However, the pricing and support structure led us to seek alternatives, which pointed us to IBM. Apache Spark was also in the running, but here IBM's domination in the industry made the choice a no-brainer. As previously stated, the support received was not quite what we expected, but was adequate.

Incentivized

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.

Incentivized

• Seamless insight sharing across teams in different departments increase productivity.
• DataHero keep us updated by getting insights across all datasets.
• No stale data or manual procedures when reporting with DataHer.

Incentivized

• This product has allowed us to gather analytics data across multiple platforms so we can view and analyze the data from different workflows, all in one place.
• IBM Analytics has allowed us to scale on demand which allows us to capture more and more data, thus increasing our ROI.
• The convenience of the ability to access and administer the product via multiple interfaces has allowed our administrators to ensure that the application is making a positive ROI for our business users and partners.

Incentivized

• It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
• So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.

Incentivized