DataOrb vs. Keatext

DataOrb

DataOrb

0 Reviews and Ratings

Keatext

Keatext

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DataOrb	Score 0.0 out of 10	N/A	DataOrb is an AI-first company that enables companies to operationalize customer empathy across all touchpoints and channels. With DataOrb’s Customer Engagement Hub, companies can enhance their playbooks by turning insights into action. DataOrb enables employees to drive measurable improvement through DataOrb’s AI Coach. Customer Engagement Hub - Provides customer-facing leaders with 360 insights into customer interactions across channels and languages. Brings customer…	N/A
Keatext	Score 8.8 out of 10	Enterprise companies (1,001+ employees)	Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…	$550 per month

Pricing

DataOrb

Keatext

Editions & Modules

No answers on this topic

Basic: $550
per month
Pro: $999
per month
Enterprise: 1650+
per month

Offerings

Pricing Offerings
DataOrb	Keatext
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	DataOrb	Keatext

Best Alternatives
	DataOrb	Keatext
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All Alternatives	View all alternatives	View all alternatives

User Ratings
	DataOrb	Keatext
Likelihood to Recommend	- (0 ratings)	9.1 (6 ratings)

User Testimonials
	DataOrb	Keatext
Likelihood to Recommend	DataOrb No answers on this topic	Keatext Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies. Incentivized Zheng Khoo Digital Marketing Specialists Read full review
Pros	DataOrb No answers on this topic	Keatext You can detect or analyze feelings in French, Italian, Arabic, and English. You can classify text and comments in different languages. Easy to use for both professionals and non-professionals. Use analytics to gain deep insight into what's happening on social media platforms. Simple interface. Incentivized Stanley Kamal Software Engineer Read full review
Cons	DataOrb No answers on this topic	Keatext It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language. Incentivized Sharon Khoo Tan Human Resources Director Read full review
Alternatives Considered	DataOrb No answers on this topic	Keatext We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries. Incentivized Anjali Nair content writer specialist Read full review
Return on Investment	DataOrb No answers on this topic	Keatext Keatext allows the creation of custom tests to meet the needs of each business. Automate UX research for scalability. Provides analytical data in addition to tracking user experience. Gonzalo Bayona Camiletti Software Engineer Read full review
ScreenShots	DataOrb Screenshots	Keatext Screenshots