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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datto RMM

    Score8.2 out of 10
    N/ADatto RMM is a cloud-based single platform to remotely monitor, manage and support the entire customer base. Users get a multi-tenant view, automated monitoring, alerts, workflows and patch management, ransomware detection, endpoint remote takeover and control, and reporting.N/A

    Icinga

    Score9 out of 10
    N/AIcinga is an open source network monitoring platform. It includes automation, modularized integration packages, and prebuilt alerts and reporting capabilities.N/A
    Pricing
    Datto RMMIcinga
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Datto RMMIcinga
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Datto RMMIcinga
    Considered Both Products
    Kaseya
    No answer on this topic
    Icinga GmbH
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    60%
    Delivers good value for the price
    3 Answers
    No answers on this topic
    Happy with the feature set
    67%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    40%
    Implementation went as expected
    2 Answers
    No answers on this topic
    Features
    Datto RMMIcinga
    Application Performance Management
    Comparison of Application Performance Management features of Datto RMM and Icinga
    Feature
    Datto RMM
    1.0
    1 Ratings
    151% below category average
    Icinga
    -
    Ratings
    Virtualization monitoring1.01 Ratings00 Ratings
    IT Asset Discovery1.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datto RMM and Icinga
    Feature
    Datto RMM
    1.0
    1 Ratings
    151% below category average
    Icinga
    -
    Ratings
    Remote monitoring1.01 Ratings00 Ratings
    Network device monitoring1.01 Ratings00 Ratings
    Activity Monitoring1.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datto RMM and Icinga
    Feature
    Datto RMM
    1.0
    1 Ratings
    148% below category average
    Icinga
    -
    Ratings
    Patch Management1.01 Ratings00 Ratings
    Policy-based automation1.01 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Datto RMM and Icinga
    Feature
    Datto RMM
    1.0
    1 Ratings
    150% below category average
    Icinga
    -
    Ratings
    Attended device access1.01 Ratings00 Ratings
    Unattended device access1.01 Ratings00 Ratings
    Mobile device access1.01 Ratings00 Ratings
    Virtual device access1.01 Ratings00 Ratings
    Multiple-display support1.01 Ratings00 Ratings
    Multiple concurrent sessions1.01 Ratings00 Ratings
    Best Alternatives
    Datto RMMIcinga
    Small Businesses
    Panda Systems Management
    Score7.2 out of 10
    No answers on this topic
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    Nagios Core
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Datto RMMIcinga
    Likelihood to Recommend
    1.0
    (6 ratings)
    8.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Datto RMMIcinga
    Likelihood to Recommend
    Kaseya
    It is a great tool for end systems management and monitoring. It has generally served well and can assist inmanaginf the devices for multiple clients / sites as needed. Remote control software leave alot to be desired and can be greatlly improved. Great for creating systems policies and providing basic end systems management.
    Incentivized
    Read full review
    Icinga GmbH
    Icinga is a world-class monitoring system. It can be used for most general monitoring situations. It is not a silver bullet, however, and there are instances where domain-specific monitoring systems are necessary. However, the output from those monitoring systems can be funneled into Icinga as a central monitoring and alerting system.
    Incentivized
    Read full review
    Pros
    Kaseya
    • Script jobs are easy to write up and quick to push out.
    • It gathers a lot of data regarding the machine.
    Incentivized
    Read full review
    Icinga GmbH
    • Wealth of community-developed plugins.
    • Stable codebase.
    • Icinga 2 supports distributed monitoring.
    • Very performant, can support tens of thousands of checks per server.
    Incentivized
    Read full review
    Cons
    Kaseya
    • The Splashtop streamer in the Remote Tools breaks frequently
    • The New UI is feature-rich, but not intuitive to set up. You CAN find a way to show all of the information you need, but you may need to reach out to support to get there
    Incentivized
    Read full review
    Icinga GmbH
    • High learning curve, setting up Icinga from scratch can be a bit of a challenge starting out.
    • If the io2db process fails you UI stops updating, which can be very frustrating.
    • There is no simple mechanism for adding new hosts and services through the web UI, it's all very config-file based.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    No answers on this topic
    Icinga GmbH
    Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.
    Incentivized
    Read full review
    Usability
    Kaseya
    In my opinion, Datto RMM fails at almost everything you throw at it.
    Read full review
    Icinga GmbH
    No answers on this topic
    Alternatives Considered
    Kaseya
    Both Datto and SolarWinds leave a lot to be desired but from a technological aspect, but SolarWinds products are substantially better. At least when they aren't being hacked. SolarWinds was an intuitive design with some decent features that made management much more seamless and, well profitable. Datto products are nearly impossible to implement out of the box and even after months of customization, their RMM products were terrible.
    Read full review
    Icinga GmbH
    Icinga is better than Nagios because of its nicer user interface. New Relic can monitor CPU/memory and disk usage, but it's more of a performance and application troubleshooting tool rather than monitoring
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • It has reduced our support costs significantly
    • Allowed us to add great value to our service offering
    • Documentation became easier as it allowed us to standardize configurations across multiple sites
    Incentivized
    Read full review
    Icinga GmbH
    • With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
    • You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
    • Detect if the environment does deliver the same result as in the same time as before to detect shortages.
    • Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.
    Incentivized
    Read full review
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