DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans…
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LinkedIn Talent Hub
Score8.4 out of 10
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LinkedIn Talent is a recruiting solution. It offers core ATS capabilities, as well as proactive recruitment outreach tailored to LinkedIn’s site. LinkedIn Talent also enables competitive insights and recruitment marketing.
This software is very useful to all companies that want to increase their sales through customer service or call centers for their sales. It has worked very well for us, being able to solve minor failures, it is one of the best-priced software, compared to everything it offers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I really feel like [LinkedIn Talent Hub] has great potential to be used by many many companies. I think if it is made a little more user friendly with a little more development on the back end to remove some bugs, this could be a potential game changer. I have enjoyed working and getting to know this.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Payment IVR. Now, there is no need to call us every time when a client wants to make a payment. Now, they can do that on their own at any time.
Compliance Suite. DCDial is fully-compliant. Once we've set up our account, we don't have to worry about compliance anymore.
Payment Processing. DCDial offers lots of ways to collect payments and the most amazing thing is that they don't charge for payment processing features; they all are included in the plan.
Source of talent - LinkedIn has become the #1 place to engage talent.
Targeting / advertising / sponsoring employment ads are very effective. They are costly, but effective.
Connecting with talent via InMails and ability to send InMails to a pretty targeted audience with ease is great. This allows you to reach out/connect fast with people that "fit" what you are looking for. Other sites for recruiting, etc. are hit and miss. The quality of results is the strongest on LinkedIn and has been for many, many years.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Reporting. Major lacking here. If a job is closed then reopened (which that feature was recently removed), all reporting is wiped clean and picked back up with the "reopen" date. So it doesn't give a full history of the job activity.
Lacks adequate approvals in the system.
If you're a company with a risk of audits, I would not recommend Talent Hub. They lack compliance: the system allows us to "hire" someone who never applied to the job. Req history could be incomplete with the way reporting functions are set up. The system puts passive "sourced" candidates and applicants in the same bucket for pipeline workflows. Disposition status is inadequate and greatly lacking, etc.
Dashboard is not customizable.
We do not have our own unique req IDs. The system generates project IDs but these numbers are shared with all their clients, they're not unique to Ora so they are somewhat random and not in order.
They do not differentiate between a networking project and an approved requisition.
The LinkedIn Talent Hub is a very easy to use and widely known by other users. If someone is hiring, its very visible and accessible. I have never had trouble posting exactly what I need. However, I have had trouble finding the candidate I am looking for. It tends to not bring in a lot of candidates
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I gave DCDial the 10/10 rating because our team loves DCDial ever since we had our initial demo with Haze and I personally got really impressed by DCDial's functionality.
Although we never experienced any issues with the LinkedIn Talent platform or required any support, we always knew in the event that we did need assistance, it was readily available. LinkedIn as a whole is always very supportive and responsive whenever I've had any issues or even a simple question in the past. I'm sure anyone experiencing difficulties with the platform would have a resolution from the support team just about instantly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have evaluated CallFire, CallHub, CloudTalk, and PhoneBurner, but unlike DCDial, none of them offer Click Campaigns that require us to press each phone number manually (non-automated dialing) to dial a specific person and ensure compliance at the same time. As the debt collection agency, we have to make sure we are fully compliant.
It's definitely better than other competitors because of one a better pool of candidates, who are well categorised and filtered, and the database is well updated. Also, it has a better UI with end to end hiring requirement management, that helps to make hiring faster and smarter. The UX though is a bit laggy, which can be improved
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Positive impact. The tool has helped us in finding quality candidates for our hard to fill positions!
Helps in “pipelining” even after we fill a position, we make a folder of prospective candidates that we find through the platform. This list is then revisited once we have additional positions!
Outreach to global candidates. We have an office in Spain and we have found so many qualified candidates on the platform to fill those positions!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
