Deel vs. Omnipresent

Deel has been incredible at streamlining the platforms we used into one while still supporting employees across several countries and contract types. If you're a multi-country team, this is a great option to run just basic HRIS items, but has the potential to be as integrated and detailed as you want - and they are still building!

Incentivized

Omnipresent is a great solution for companies looking to grow globally but that don't have the resources or market understanding to open new legal entities in other countries. We found that they beat their competitors when it comes to customer service and employee experience.

Incentivized

• He never fails to pay contractors/employees. (Nunca falla en el tema de pagos a los contractors/employees)
• The platform is constantly being updated and improved. (Actualización y realización de mejores de manera constante en la plataforma)
• More than excellent customer service and problem solving (when there are problems)(Más que excelente atención al cliente y resolución de problemas (cuando los hay))

Incentivized

• The Omniplatform is very user friendly
• Onboarding is quick and easy
• The website is very useful
• The team are very helpful

Incentivized

• I didn't like that you can no longer manage your teams with Deel IT without a paid service. You could before, and it was an excellent option! I don't know why they removed it. (No me gustó que ahora no podas gestionar tus equipos con deel IT sin tener el servicio pago. Antes si se podía y era una excelente opción! No sé por qué lo quitaron).
• That at the time of reviewing invoices for payment at the end of the month, they are sorted alphabetically and that the "search" filter works correctly.
• (Que al momento de la revisión de invoices para pago a fin de mes, éstos estén ordenados alfabéticamente y que el filtro "buscar" funcione correctamente).
• There's a pop-up that keeps appearing on the platform: "new version available, update" it's really annoying. (Hay un pop up que aparece constantemente en la plataforma: "new version available, update" la verdad es muy molesto).

Incentivized

• Consistency - There's been a lot of turnover of staff over the past year. It would be ideal to have the same account manager for more than six months.
• In many countries, Omnipresent uses local service providers to employ folks. In those countries, we see really long response times, and the info provided isn't always accurate or easy to understand.

Incentivized

We have been using this software for the last two years in the company of the a.m. Right now, I am part of the admin team for this software, so just being able to have a 1:1 usage of the software has helped me to realize how many aspects any other saw HR tool are lacking.

Incentivized

Depending on the country, other EORs are more economical. Some of their third party providers in country can impact employee experience.

Incentivized

The system does everything you would want it to. There are times when it is clunky, and navigation and responsiveness could be improved, but the Deel team listens to feedback and aims to implement solutions whenever they can. It is constantly improving and has become a much better system than when we first started utilizing it. We see it only improving in the future, too.

The question doesn't really apply to a service like Omnipresent. If we are speaking about their app, it is easy to use and works fairly well

Incentivized

Customer service is approachable but many times they can't offer solutions quickly enough

Incentivized

Question doesn't apply. Omnipresent is not a SaaS

Incentivized

Omnipresent has a good customer support system. We have been in touch before regarding an employee who needed to be onboarded as quickly as possible (outside of the minimum 2-week onboarding time frame). An issue is that there is no number to call, and we can only rely on emails, which is frustrating when you need to get in touch ASAP. Once we got in contact, they were really helpful.

Incentivized

Again, this is not a software system. The question doesn't really apply

Incentivized

I only worked with them briefly but found Deel to be superior in almost every way. Deel's offers substantially more features and functionality for a global team with dynamic needs. However if we were only operating in Germany Personio would be a strong contender given its specialization but for us this didnt make up for Deels flexibility and breadth

Incentivized

Remote, Global Velocity. We choose Omnipresent at the time due to the following reasons: 1) Cheaper. 2) Better customer service (offered a dedicated account manager). 3) Had a presence in all of the countries we wanted to hire an employee. 4) They believed speed was just important as we did when recruiting and hiring someone new. This was an important factor for us making sure we worked with a company who could get an employee signed quickly.

Incentivized

I think the price could be be better for smaller companies with a very Distributed workforce

Incentivized

Question doesn't apply. Omnipresent doesn't offer software as a service

Incentivized

Good as long as there are no issues, but if something arises attention and customer service lack a bit

Incentivized

• Very positive, has saved me days of legal and admin work.
• Made us globally compliant and has allowed us to hire in all jurisdictions without having to worry about legal implications.
• Allows us to scale the company easily, hire from all over the world, and provide a fast and easy solution for payments.
• Contractors are also extremely happy with Deel as they receive the payment quickly, are [able] to submit expenses easily, and it's all automated.

Incentivized

• We have a greater selection of candidates as we can employ people abroad.
• Efficient billing system - they handle salary payroll.

Incentivized