Likelihood to Recommend Zix Secure File Sharing (DeliverySlip) is well suited for people or companies that are constantly having to share or request sensitive information with/from customers: ACH, credit card info, financial info, etc. I think every finance department should use Zix Secure File Sharing (DeliverySlip). Also, every small business should use it because small businesses are so vulnerable to being hacked, and Zix Secure File Sharing (DeliverySlip) can protect you and your customers. However, Zix Secure File Sharing (DeliverySlip) would not be the easiest replacement to your regular email. If there were a way to integrate both, ] it would be amazing. But for now, you have to treat it as a supplemental email address.
Read full review Cross functionally this product is great and the reminders/ email notifications are super helpful. Also signers who are not familiar with Dropbox sign have no problem using the tool. I find it super user friendly. I have found its a little harder to use when a signer has an agent (not a party signing the doc) and the agent wants to review prior to the person signing.
Read full review Pros Easy to send to anyone with an email address Ability to put a password protecting the email and documents Options to block forwarding, replies, or downloading of documents Read full review Allows customization for each client. Gives us all the room we need to create a thorough contract. Allows us to save each executed contract as a PDF. Looks like a pricey, professionally drawn-up contract. The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are. Read full review Cons The platform could look like and behave more like an email box Maybe having a way to integrate with Outlook/Microsoft email so you can email from one platform The invitation email could be tailored to match the look and logo of the company Read full review It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document. Read full review Likelihood to Renew Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
Read full review Usability It works well for it's intended use, I feel like some of the features can improve a bit and it's recently received a bit of a face lift but over all it's been a really easy tool to utilize and implement and we've used it since we've opened.
Read full review Reliability and Availability I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
Read full review Performance Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
Read full review Support Rating Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
Read full review Implementation Rating I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
Read full review Alternatives Considered Zix Secure File Sharing (DeliverySlip) is a step up from the regular email encryption options provided at the basic level of Microsoft emails. However, it does lack the integration and some features that Virtru has. Overall it still is a great choice for any company or person to protect their information online, and it is super easy to use.
Read full review Dropbox Sign seems a little more intuitive and user-friendly than
DocuSign .
DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as
DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
Read full review Contract Terms and Pricing Model The appropriate price for the system.
Read full review Scalability Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
Read full review Return on Investment It is great because it shows customers we practice what we preach: email security Peace of mind that all our staff knows how to share information safely with customers Read full review Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep. Reduction of paper waste and organization. Ease for sales reps to quickly choose and alter any agreement they need while on a call. Read full review ScreenShots