HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.
$0
per month
Pricing
Dropbox Sign
Editions & Modules
Free
$0
Essentials
$15
per month
Standard
$17.5
per month starting at two users, per user
Essentials API
$75
per month Starting at 50 signature requests / mo.
Standard API
$250
per month Starting at 100 signature requests / mo.
Premium
Custom
Custom
Offerings
Pricing Offerings
Dropbox Sign
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup Fee
Optional
Additional Details
Additional pricing available for HelloWorks and HelloFax
I think all similar platforms can support smaller features, but Dropbox Sign might be easier to use, cost-effective, and friendly for new users and organizations that have no experience using it as an e-signature platform. Once I have a great experience, I would highly …
PandaDoc has an interface that isn't as simple but once you get used to it, it's really not bad. The biggest con is that I've had issues when using it where it glitches or just isn't loading. I think it's been issues on the back end that required ticketing. In the end, I didn't …
I selected Dropbox Sign because it was very easy to use, started with a free plan, and I knew that if I needed a professional plan, it would be reasonably priced. DocuSign was too expensive, and Adobe products are always hard to use and integrate with.
It is less expensive and assists nonprofits. That was the biggest factor for us, especially when it came to the integration with Salesforce and SharePoint. Although we do not use it now, we plan on using it other applications were way out of our price range, and DocuSign was …
In my opinion, customer service is lacking. I believe they are unethical -- in my experience, they cancelled my membership despite asking them to only stop auto-billing. My account shows the membership was canceled but, I believe they still stole my $1630! Only reason I knew is …
Great software, however the integration of the Dropbox cloud in tandem with this is amazing and simpler than this great competitor for an all in one solution.
I don't remember what I thought about DocuSign, but I remember that my decision came down to price for the value - and I believed HelloSign (now Dropbox Sign) was the best.
Hellosign the easiest out of the class that we use. It is just super quick. We use eversign to get some extra templates, but it is pretty clunky for sending contracts.
So much better, specifically because of the lack of a limit. Focusing limits the total amount of docs you can sign per year and is more expensive. This product has similar if not slightly easier/Better functionality, and it’s for a much better price point. Would highly …
This is my first time using a tool like DropBox Sign and the reason I chose it is because the price was right for a small business with one user and I had a great customer service rep chatting with me that answered all of my questions very completely and efficiently.
DocuSign is fine, but Dropbox Sign provides far more flexibility and will scale with your business. DocuSign seems to nickel and dime you every step of the way.
Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.