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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Demandforce

    Score8 out of 10
    N/ADemandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A

    Zelta

    Score8 out of 10
    N/AZelta is a cloud-based unified clinical data management and acquisition platform with customizable modules, that can be tailored to the meet the needs of clinical trials and accelerate outcomes.N/A
    Pricing
    DemandforceZelta
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandforceZelta
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Subscription - For larger organizations and those who need a predictable budget. Most modules included without incurring additional fees. Eligible for volume discounts. Pay per use - For organizations that need flexibility without a long term contractual commitment. Transparent a la carte pricing, no minimums. Fees start when trial goes live.
    More Pricing Information
    Community Pulse
    DemandforceZelta
    Considered Both Products
    Demandforce
    No answer on this topic
    Merative
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    11 Answers
    Features
    DemandforceZelta
    Sales Force Automation
    Comparison of Sales Force Automation features of Demandforce and Zelta
    Feature
    Demandforce
    7.8
    2 Ratings
    0% below category average
    Zelta
    -
    Ratings
    Customer data management / contact management8.02 Ratings00 Ratings
    Workflow management9.01 Ratings00 Ratings
    Territory management7.01 Ratings00 Ratings
    Opportunity management8.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
    Contract management7.01 Ratings00 Ratings
    Quote & order management7.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings00 Ratings
    Channel / partner relationship management8.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Demandforce and Zelta
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Zelta
    -
    Ratings
    Case management9.02 Ratings00 Ratings
    Call center management9.02 Ratings00 Ratings
    Help desk management9.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Demandforce and Zelta
    Feature
    Demandforce
    9.0
    3 Ratings
    15% above category average
    Zelta
    -
    Ratings
    Lead management9.01 Ratings00 Ratings
    Email marketing9.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Demandforce and Zelta
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Zelta
    -
    Ratings
    Task management9.01 Ratings00 Ratings
    Billing and invoicing management9.01 Ratings00 Ratings
    Reporting9.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Demandforce and Zelta
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Zelta
    -
    Ratings
    Forecasting9.01 Ratings00 Ratings
    Pipeline visualization9.01 Ratings00 Ratings
    Customizable reports9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Demandforce and Zelta
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Zelta
    -
    Ratings
    Custom fields9.02 Ratings00 Ratings
    Custom objects9.02 Ratings00 Ratings
    Scripting environment9.02 Ratings00 Ratings
    API for custom integration9.01 Ratings00 Ratings
    Security
    Comparison of Security features of Demandforce and Zelta
    Feature
    Demandforce
    9.0
    2 Ratings
    7% above category average
    Zelta
    -
    Ratings
    Single sign-on capability9.02 Ratings00 Ratings
    Role-based user permissions9.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Demandforce and Zelta
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Zelta
    -
    Ratings
    Social data9.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Demandforce and Zelta
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Zelta
    -
    Ratings
    Marketing automation9.01 Ratings00 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Demandforce and Zelta
    Feature
    Demandforce
    9.0
    2 Ratings
    17% above category average
    Zelta
    -
    Ratings
    Mobile access9.02 Ratings00 Ratings
    Best Alternatives
    DemandforceZelta
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandforceZelta
    Likelihood to Recommend
    3.0
    (7 ratings)
    8.0
    (20 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (19 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (20 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    DemandforceZelta
    Likelihood to Recommend
    Demandforce
    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Incentivized
    Read full review
    Merative
    Zelta is a good tool for companies currently utilizing multiple software platforms to create and monitor clinical trial information. Due to the price, it is best suited for large pharmaceutical manufacturers with active pipelines and high R&D spend. Zelta's value is more limited to smaller, more focused companies.
    Incentivized
    Read full review
    Pros
    Demandforce
    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Incentivized
    Read full review
    Merative
    • It is highly customizable and easy to program.
    • There is a wide variety of data that can be collected from IRB/site information to clinical data.
    • Zelta provides comprehensive edit language to program for accurate results.
    • Page dynamics are very useful when including or hiding certain data questions.
    Incentivized
    Read full review
    Cons
    Demandforce
    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Incentivized
    Read full review
    Merative
    • We cannot have multiple study accesses for a study in the studies supported by Zelta. eg. Coder and Data manager.
    • Though all the study-build related errors are flagged on the study-build page, some errors like incorrect dynamics applied, which eventually affects the subject PDF extraction, reports, etc.
    • When the study is imported from another Zelta studies, certain attributes remain running in the background even if it seems to be disabled.
    Incentivized
    Read full review
    Likelihood to Renew
    Demandforce
    We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
    Incentivized
    Read full review
    Merative
    We are satisfied from our experience with Zelta by Merative, the close collaboration we have with the Zelta team is also something we value. We plan to use Zelta for a long time
    Incentivized
    Read full review
    Usability
    Demandforce
    No answers on this topic
    Merative
    Zelta has many different functionalities as well as modules that can be used depending on what the sponsor wants. I like that they are optional so that when building a study, you can give the sponsor options if they want them or not. Many of the optional models I like to use (Training Tracking for example) as they make tracking Site training so much easier than sending training forms out.
    Incentivized
    Read full review
    Reliability and Availability
    Demandforce
    No answers on this topic
    Merative
    available when needed
    Incentivized
    Read full review
    Performance
    Demandforce
    No answers on this topic
    Merative
    some audit reports are difficult to download and take time subject pdf also takes some time to download
    Incentivized
    Read full review
    Support Rating
    Demandforce
    No answers on this topic
    Merative
    Our organization has been using both Zelta and in-house applications. The main considerations on which one to use for a particular study is time to get the databases running, cost, and ease of use. For some studies, the time and cost of using Zelta are negative factors, and an in-house system is selected.
    Read full review
    Online Training
    Demandforce
    No answers on this topic
    Merative
    very efficient self training
    Incentivized
    Read full review
    Implementation Rating
    Demandforce
    No answers on this topic
    Merative
    again not sure about it, I wasn't part of our organization yet
    Incentivized
    Read full review
    Alternatives Considered
    Demandforce
    I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
    Incentivized
    Read full review
    Merative
    It was easier to understand the usability of the software [Zelta]. For our engineers [it] was easier to migrate our data, and fully set up everything. We found out that comparing other software[s], this one is safe, easy to use, has more functionalities, [and it's] easier to work with team members everywhere making clinical trials more efficient.
    Incentivized
    Read full review
    Return on Investment
    Demandforce
    • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
    Incentivized
    Read full review
    Merative
    • Time savings regarding how long it takes to make an EDC Live.
    • Reduced EDC Go Live time by at least half (from 60 days to 30).
    • Was able to take an EDC live in 14 days on a few occasions.
    • Seamless RTSM IRT integration without adding time to Go Live.
    Incentivized
    Read full review
    ScreenShots

    Demandforce Screenshots

    Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.

    Zelta Screenshots

    Screenshot of the ePRO DiaryScreenshot of Local LabsScreenshot of Medical Coding with AIScreenshot of Site user data entryScreenshot of the Study Connect DashboardScreenshot of the Study Designer Logic Editor