Demio, from Banzai, provides what the vendor describes as a simple, no-download webinar experience for the audience, as well as all the marketing tools needed to generate better results. Demio is designed to enable users to host engaging events in the browser and build real relationships with leads, prospects, and customers at scale.
$408
per month
Webex Events (formerly Socio)
Score 9.0 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.
If you're looking to add webinars into your content, sales, or marketing strategy Demio is a great tool to make that happen. The interface is clean and simple, easy to use, and offers plenty of features to make your webinar experience unique to your business, with a more personalized experience. Demio makes it easy to share your expertise, get in front of your customers in large numbers, and develop your brand through multimedia and video content. From live to automated webinars, you have options to control the content and create the webinar you want while operating in a tool that was specifically made for webinars. You can even redirect your attendees to a particular URL after the webinar ends if you have a special offer or promotion for your registrants.
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
It has quite a few optional and customizable features that can be utilized.
It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
Sometimes I feel like it uses too many resources and makes my computer go slower
Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
I love the chat support team at Demio. They're timely. They're thorough. They're polite. They even send funny gifs and emojis. For more serious or complicated questions/issues, I have been invited into a personal Demio webinar with a technical specialist who walked me through exactly how to achieve what I was looking to do and explained everything clearly. Demio's support team is fantastic.
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
Zoom is a powerful tool for video communications. With the explosion of video meetings since March of 2020 and the COVID-19 pandemic, webinars that take place on Zoom have an almost Pavlovian response as many folks have a subconscious response or feeling towards the Zoom interface, as they feel like they're in a meeting rather than at a webinar or digital event. Demio is also a true webinar solution, rather than a video communication platform that has been 'converted' into a webinar solution. Demio has features and capabilities that other platforms lack, and the interface is a fresh experience with no preconceived notions.
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
