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Dentrix vs. IDEXX Cornerstone Practice Management Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dentrix

    Score9.8 out of 10
    N/ADentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and "Dentrix Connected" products from dental technology companies.N/A

    IDEXX Cornerstone Practice Management Software

    Score8.1 out of 10
    N/AIdexx Laboratories, headquartered in Maine, offers Cornerstone Practice Management Software for veterinarians, aimed at improving operational efficiency and including a wide range of features.N/A
    Pricing
    DentrixIDEXX Cornerstone Practice Management Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DentrixIDEXX Cornerstone Practice Management Software
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DentrixIDEXX Cornerstone Practice Management Software
    Considered Both Products
    Henry Schein
    No answer on this topic
    Idexx Laboratories
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    DentrixIDEXX Cornerstone Practice Management Software
    Likelihood to Recommend
    7.3
    (9 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DentrixIDEXX Cornerstone Practice Management Software
    Likelihood to Recommend
    Henry Schein
    Dentrix G7 is better suited for small private dental offices that are not doing federal FQHC data reporting every year. G7 doesn't allow for the full capturing of all FQHC data that is needed as the enterprise edition does. Dentrix G7 also is not suited well for mutliple site dental offices as that is not technically supported. There is a work around requiring a Windows terminal server to setup Dentrix as a server application. Any businesses that have multiple dental offices are better suited for the Dentrix Enterprise edition which does allow for this and hosted Dentrix.
    Incentivized
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    Idexx Laboratories
    It is well suited for larger organizations to remove the need to manually track down where a performance review is at any given time, you can always find where it is in the system. It does require a lot of dedicated support to launch the process so I do not believe it would work as well in smaller organizations where you may not have the extra time or "hands" it takes to build and test the template and process.
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    Pros
    Henry Schein
    • Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
    • Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
    • Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.
    Incentivized
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    Idexx Laboratories
    • Takes annual goals set up at the beginning of the year and puts them in the performance management process for employees to begin their self-evaluations.
    • Routes from employee, to manager, to second-level manager, to HR, for review and then sends back to all for acknowledgment and sign-off.
    • It sends out automatic emails prompting everyone included in the process to begin the process, prompt them through the process and emails when the process is complete.
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    Cons
    Henry Schein
    • Outdated--it's not cloud based.
    • Does not pull reports we need for patients like demographics in flow charts.
    • Is not an open API.
    Incentivized
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    Idexx Laboratories
    • The process to actually set up the performance management template is more complicated than it should be.
    • Setting up the performance management task process is also a little complicated. I do not think it is as user-friendly as it could be. It took a lot of assistance from a Cornerstone implementation specialist to get the process set up.
    • It would be nice to be able to remove some features that are hard coded in the performance management template. We have no need for the Tasks & Targets part of the template, however they could not be removed and really confused our employees.
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    Support Rating
    Henry Schein
    We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.
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    Idexx Laboratories
    No answers on this topic
    Alternatives Considered
    Henry Schein
    I have previously used Eaglesoft and Easy Dental. I have found Dentrix to be very comparable to Eaglesoft, and myself and my team feel that it is relatively essay to use and seems to have a low learning curve for new members added to the team, at least in my experience.
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    Idexx Laboratories
    I did not care for SuccessFactors, I felt Cornerstone is a much easier system to understand
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    Return on Investment
    Henry Schein
    • Allows you to change the date to any date - Negative
    • Simple Document center
    • Sometimes it runs slow
    • Support
    • return on investment
    • integration was easy
    • positive impact
    Incentivized
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    Idexx Laboratories
    • I don't have hard numbers, but it saved HR a ton of time from constantly having to track down reviews. When done through the manual process, it could take a full year to get a completed reviews into our HR file.
    • I was told that this was one of the easiest review cycles the manager has ever experienced at our company.
    Incentivized
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